Hotel Francs

Needs a better location and ability to charge multiple devices. There was one charging station with multiple types. Needs a black out curtain Mattresses are hard. I prefer slightly softer mattress top.

The staff were very helpful, and the room was spotless. The location was great, with restaurants and convenience stores nearby.

Great walkable location to Makuhari Messe. View from our room was beautiful. Thoroughly enjoyed the excellent breakfast.

This hotel is super aged. Its in a convenient location for shopping districts and the stadium however the hotel itself is kinda sad. Bathrooms look and function like they are from the 80's and there are weird wires in the room to make the ancient bedside table tech operate (kind of). Lamps didn't work in our room. Decent space to repack our bags though! In terms of service, check in was slightly annoying - zero flexibility on checking in half an hour early even though the place was a ghost town. Also they charged us a 20 yen to print 2 tickets? Obviously wasn't about the meaningless amount of money but it just felt so awkward to be charged for that at all? Overall wouldnt stay there again as there are heaps of other places in the area that looked better.

Lots of staff to assist with questions in english

I enjoyed my stay. The only issue is the size of the bathroom

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The hotel is older but is in a very safe and quiet area. There is direct bus transport between it and Haneda Airport at specified times for a reasonable rate. Shopping at the outlets is a two-minute walk away. The staff is extremely helpful.

Pillows were too soft and room was just too hot with the heating! Had to switch off the AC altogether but room become stuffy and suffocating. Terribly uncomfortable and you will not have a good sleep. Overall hotel need a refresh and makeover as its getting old...including the bathroom towels!

The property is a little dated but overall the customer service was great! The facilites were clean and the room was spacious and comfortable. It’s in a very convenient location and the Limobus to the airport picks up right in front of the hotel.

I had a fantastic stay. Would definitely book again. Thank you to all the wonderful staff.

一時帰国の最終日に2段ベッド付きのファミリールームに泊まりました。大浴場がないので浴室はコンパクトでしたが、子供達は2段ベッドに大喜びで、アウトレットやレストランの入ったショッピングモールも近く快適でした。 翌日、カンドゥーでたっぷり遊んだ後、直行バスで成田空港に向かいました。とても快適でまたお世話になりたいと思います。

An easy access from Kaihinmakuhari Station, about 5 minutes walking. Location is perfect. We got the breakfast package and we enjoyed it with a beautiful view of the bay. The room was decent with the necessary amenities. No coin laundry on site, so you would have to go somewhere if you are staying long. I’d come back again!

While in Chiba, I will always return to Hotel Francs. My favorite is the Corner Twin room because it is spacious and comfortable. The service and staff are exceptional. The Airport Limo bus drops off and picks up in front of the hotel.

A great hotel with exceptional customer service

Great location, train, shops, restaurants all near by. Staff very helpful & friendly

Rooms are extremely dated, old. The hotel is however quiet and in a very good location for Makuhari Messe, a lot cheaper than other places around that area.

It's our second time to booked in this hotel . Clean and quite room . Staffs are friendly . Great Customer service. Highly recommended. Will definitely comeback.

I first booked this place because it said it had parking on site. But when I arrived they said their parking only allowed small kei cars. So I had to find a public parking garage nearby. Then when I checked in they messed up my booking with someone else’s. They were all over the place, gave me the wrong cards and wrote the wrong check out date on the paper. The room they gave me was very old and dirty and the outlets weren’t even working properly. Everything was from the 90s, the room definitely needs to be remodeled for the price they’re charging people. The hotel had no amenities, not even a coin laundry. The lobby also has nothing but people standing there doing nothing but just staring at visitors. Also booked the hotel including the kids in the booking but when I asked for extra towels from the lobby the old man started complaining that kids don’t get towels even though we were reusing the towels for the other nights so we would have used the same number of towels if they gave us new towels every night anyways. But if I call the lobby and ask for two towels your response should just be “no problem we’ll get two more towels to you right away” but no I get complaining from an old man. What am I over paying a hotel for if I can’t even get two extra towels. And on top of all of this you could feel the hard metal springs on the mattresses. Got terrible sleep and unfortunately booked for a few nights. Feel disrespected with this place being called a “western” hotel.

For business, it’s not necessary to have outlets. Rather how fast you can reach to the messe is more important