HOTEL LiVEMAX Hiratsuka Ekimae

The room smells really bad. We requested for another room and were denied. We requested to check out but were told we would not get a refund. I ended up paying for the whole stay but stayed at a different hotel.

Good treatment from de staff and good service

Overall average.

I would stay at this accommodation again in the future. It was definitely worth the cost per night for my own private room

You could smoke in the rooms giving them a let over smell but it was pretty cheap so

Staff was very helpful. Even when I left my key inside the room . They were kindly enough to help .

It’s an experience.

Considering the price range, the property was a good deal around New Year time. Only issue I found was that the corridors smelled of smoke, maybe because some rooms allowed smoking and others did not.

Very reasonable price!

Runned down.

Room dirty and dim. Got urine smell. No warm air coming out of the centralised aircon. Too cold during the night and in the morning. Good points: free flow of clean towels, tooth brush and toothpastes.

cleanness

Overall experience is so-so. It is the only hotel that we stay without a phone. Internet connection is good in the room but lobby and other area are not good. Otherwise, it is a good location for the train station.

Found the hotel very pleasing, staff very helpful and flexible, and special thanks to the young lady at reception who was able to assist in English!

The location of the hotel is quite convenient, situated maybe 3 to 5 minutes walk from the train station. Outside the train station, there is a central bus stop to take you to various place that you might want to visit. The hotel is also nearby the local shopping arcade and different dining options, making it an overall solid option. Got a room that faces the wall of the next door building with limited natural lighting... ...but not gonna complain due to the relatively low price that I paid for the room. Room is generally clean, tidy and small (not unbearable), simply what you would expect from a Japanese business-chain hotel. Wifi was a bit unstable at the start but somehow settled down on the evening... ... All in all, solid location and a solid option.

Great location, easy walk to station and bus stops all around us! Couldn't have been any better!!

Rooms too dark. Even though the room was non smoking, the hotel was full of cigarette odor, therefore the room as well. Room size japanesse style, maybe smaller than other places. No cold air cond. Reception does not speak english. breakfast is 100% japanesse style. Ok for one night if there is no alternative.

This hotel is in Hiratsuka which gives easy access to Hakone, Mt Fuji and Kamakura. The hotel is very close to the station and has all sorts of local shopping nearby. It's a very relaxing area. The hotel itself is clean and tidy even though small. We enjoyed the room which had a japanese bath and microwave. Also convenient is the laundary room to wash clothes. Would recommend this hotel for its location, cleanliness and overall comfort.

I've seen a lot of reviews that complained about the lack of wifi so I guess its new but it worked extremely well - much better than many hotels I've paid three times the price for. The staff were very kind and tried their best with my extremely limited Japanese. This is a business hotel so rooms are very small but it worked very well for a quick two night stop either side of running the nearby Shonan Marathon. 2 minutes walk from the station (take the north exit and go straight).

It was my second time in Hiratsuka and I really enjoy my stay at Livemax hotel, I recommend this hotel, 2 min walk from the station and nice downtown area.