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Hotel New Otani Tokyo Garden Tower
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Hotel New Otani Tokyo Garden Tower
Hotels
9,2
/10
Exceptional
818 reviews
What Guests Say About Their Stay
Melissa
10,0
/ 10
Conveniently located close to transport and loads of restaurants. Friendly and helpful staff. Excellent facilities and very friendly and helpful staff.
karen
10,0
/ 10
Beautiful facility with Japanese gardens on site. Super convenient to the train system.
Caleb
10,0
/ 10
This hotel was so comfortable and inviting. The staff were always friendly and accommodating. There are tons of amenities close by and easy access to main subway lines to get around. We stayed for a week during peak tourist season and it didn’t feel like we were constantly caught in the scramble of people. The garden also added a nice relaxing atmosphere to the space and allowed for easy decompression from the city hustle.
In the Area
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4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Chiyoda, Kanto, Japan, 102-8578
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hotel New Otani Tokyo Garden Tower
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Per room per night (excl. taxes & fees)
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What's around Hotel New Otani Tokyo Garden Tower
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4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Chiyoda, Kanto, Japan, 102-8578
Discover More About Hotel New Otani Tokyo Garden Tower
Location
Hotel New Otani Tokyo Garden Tower is located in area / city Chiyoda.
About Hotel New Otani Tokyo Garden Tower
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel New Otani Tokyo Garden Tower exclusively for you.
Hotel New Otani Tokyo Garden Tower is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Hotel New Otani Tokyo Garden Tower.
All facilities in Hotel New Otani Tokyo Garden Tower
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Elevator
Things to Do
- Shops
- Garden
- Outdoor pool
- Spa
Business Facilities
- Meeting facilities
- Business center
- Computer station
Nearby Facilities
- Souvenir shop
- Grocery
- Hair salon
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
General
- Banquet
- Parking
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Hotel New Otani Tokyo Garden Tower
Important Note
- Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
- Airport shuttle fee: JPY 3600 per person (one-way)
- Airport shuttle fee per child: JPY 1800 (one-way)
- Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee. Meals are not included in the room rate for children ages 5 and younger included in the reservation.
This property is closed from January 12 2026 to January 13 2026 (dates subject to change). The following facilities or services will be unavailable from August 4 2025 to August 5 2025 (dates subject to change):
- Spa/Beauty services
Hotel only accepts guests with minimum age of 20
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel New Otani Tokyo Garden Tower | 836 |
Number of floors in Hotel New Otani Tokyo Garden Tower | 40 |
Another facilities in Hotel New Otani Tokyo Garden Tower | Laundry service, Newspaper in lobby, Tours, Luggage storage, Porter |
Frequently asked question in Hotel New Otani Tokyo Garden Tower
What are available facilities at Hotel New Otani Tokyo Garden Tower?
There are top facilites at Hotel New Otani Tokyo Garden Tower such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel New Otani Tokyo Garden Tower?
The standard check-in time at Hotel New Otani Tokyo Garden Tower is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel New Otani Tokyo Garden Tower provide breakfast?
Yes, Hotel New Otani Tokyo Garden Tower provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel New Otani Tokyo Garden Tower
Traveloka (1)
Other sources (818)
9,2
Exceptional
From 818 reviews
Cleanliness
9,4
Room Comfort
9,2
Service and Facilites
9,4
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Traveler Reviews Hotel New Otani Tokyo Garden Tower
Number of reviews per page
20
40
Top reviews
Melissa
Leisure with Children
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Clean, nice, big complex well located
Tony
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Exceptional services.
Courtney
Leisure Family
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This is a beautiful property, excellent service. I only have two complaints. One - I do not like the heated toilet seat… there should be an option to turn it off. It actually made the bathroom hot and uncomfortable. Two - food is ridiculously overpriced. The cost of the buffet was not acceptable. We would return however kind of a pain to go look for food elsewhere.
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Melissa
Leisure Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Conveniently located close to transport and loads of restaurants. Friendly and helpful staff. Excellent facilities and very friendly and helpful staff.
karen
Leisure with Friends
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful facility with Japanese gardens on site. Super convenient to the train system.
My
4,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Oily
Christopher
Leisure with Children
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Clean, quiet and recommendable hotel. I wish the swimming pool was open as there wasn’t too much to do at the hotel itself. The staff was friendly & rooms were good value.
kelly
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Lovely hotel with big comfy rooms.
Kathrina
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice and clean property with good dining and shopping options
Robin
Leisure Family
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very comfortable, clean rooms. Nice bathroom. Good view. Professional staff. A variety of food nearby. Japanese garden is a huge plus.
My only complaint is that the rooms were very stuffy. This was in late March, on a 72 degree day and there was no air conditioning. Upon contacting the front desk we were instructed to call room service. They told us to turn off the heater, which wasn't circulating air at all. Our room was about 78 degrees which felt intolerable since there was no air circulation at all.
If you are driving, parking can be a bit confusing.
Overall, still a good experience but I don't know if I would stay again.
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Leila
Leisure with Partner
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I appreciated the hotel’s prime location—just steps from the subway—and despite its large size, it never felt crowded. The concierge team was especially helpful throughout my stay.
Ray
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Amazing beautiful garden, excellent breakfast
Sandy
Leisure Family
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Overall I really enjoyed our time at the Hotel New Otani Tokyo Garden Tower. The location is central so it was very easy to take the train here after a day of touring Tokyo with a short walk from the Akasaka Misuke Station over a bridge directly to the hotel entrance. The gardens were very beautiful and a nice place to hang out to wait for your room to be ready. I really liked walking around the neighborhood with the narrow cobblestone streets filled with restaurants, bars and shops. And there is a mall filled with restaurants, a great coffee shop and a small market directly across the street. The rooms were a bit dated and worn, but they were comfortable, clean and quiet and it was really nice to have an adjoining room with the kids. Everyone working at the hotel was very helpful and kind.
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Caleb
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This hotel was so comfortable and inviting. The staff were always friendly and accommodating. There are tons of amenities close by and easy access to main subway lines to get around. We stayed for a week during peak tourist season and it didn’t feel like we were constantly caught in the scramble of people. The garden also added a nice relaxing atmosphere to the space and allowed for easy decompression from the city hustle.
Read More
Stephen
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
New OTANI hotel was excellent for our first visit to Japan; facilities, staff, restaurants, gardens, location & environment were all wonderful.
Erick
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Loved the Garden. Room was clean and food is included!
Maryam
Leisure Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
My family and I loved our stay at the New Otani Hotel in Tokyo! The staff were welcoming, the rooms spacious and clean, and the stunning Japanese garden was a perfect place to relax , and the location made exploring Tokyo so convenient. Highly recommend for a memorable family trip!
Max
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very nice property
Holly M
Friends and Family
10,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Very nice hotel with plenty of amenities. It's a short walk to multiple subway stations, making getting around Tokyo very easy. The area is beautiful and safe. Would highly recommend.
lesley
Leisure Family
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice property but ageing
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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