Hotel Sonia Otaru

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8,6
Very Good
1.047 reviews

What Guests Say About Their Stay

Jon Jarintorn

9,7
/ 10
Overall very impressed offline. Staff polite offline.
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Samuel

10,0
/ 10
Great hotel and location. Canal boat tour just across the street with the Otaru Beer Brewery adjacent. There are many patrons frequenting the Sonia Hotel from many different countries, some of which don't know Japanese culture. Be patient and plan to have breakfast, if included with your stay, early morning 6am or later at 9am. These times are less crowded. If you plan to enter the onsen bath, go at the earliest offered time. Enjoy!

Christian

10,0
/ 10
The room was great, overlooking the canal, such a beautiful view at night. Bed was firm but actually comfortable, room size was decent too. Onsen was great, all amenities were clean. I will definitely return

Levi

10,0
/ 10
Best location, walkable to everything including the station. Great view of the canal from the spa. Amenities were great as well as all staff
In the Area
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1-4-20 Ironai, Otaru, Hokkaido, Japan, 047-0031

Main Facilities

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Laundry service
Luggage storage
Elevator
Microwave (shared)
Hotel Sonia Otaru is a 4-star hotels that has been welcoming guests since 1992. Hotel Sonia Otaru is part of Iconia Hospitality under ICONIA Hospitality. There are 149 rooms spread across 9 floors.
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What's around Hotel Sonia Otaru

1-4-20 Ironai, Otaru, Hokkaido, Japan, 047-0031
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Lobby Hotel Sonia Otaru
Exterior 2 Hotel Sonia Otaru

Discover More About Hotel Sonia Otaru

General Information

Hotel Sonia Otaru is a 4-star hotels that has been welcoming guests since 1992. Hotel Sonia Otaru is part of Iconia Hospitality under ICONIA Hospitality. There are 149 rooms spread across 9 floors.

Location

Located at 1-4-20 Ironai in Otaru, Japan. Those looking to explore will find Sapporo Beer Museum, Sapporo Fushimi Inari Shrine, and Sapporo Satoland nearby.

Facilities & Amenities

Hotel Sonia Otaru has Laundry service, Luggage storage, Elevator, Microwave (shared), _24_HOUR_FRONT_DESK, and more.

Dining

Guests can stop by the café.

Contact

Phone number: 81 13423-2600

All facilities in Hotel Sonia Otaru

Entertainment Facility Hotel Sonia Otaru
Entertainment Facility
Lobby Hotel Sonia Otaru
Lobby
Accommodation Services Hotel Sonia Otaru
Accommodation Services
Exterior Hotel Sonia Otaru
Exterior
Bedroom Hotel Sonia Otaru
Bedroom

Guest Services

  • Laundry Service
  • 24-hour front desk
  • Luggage storage

Accommodation Facilities

  • Self-Parking
  • Shared Microwave

Public Facilities

  • Coffee/Tea in common areas
  • Elevator
  • Safety deposit box
  • Coffee shop

Accessibility

  • Wheelchair Accessible On-Site

Meals & Dining

  • Breakfast

Connectivity

  • Wi-Fi
    TEXT

Transportation

  • Limited car park

Accommodation Policy & General Information in Hotel Sonia Otaru

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

MANDATORY_FEE

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 01:00 - to 11:00
Available rooms at Hotel Sonia Otaru
149
Number of floors in Hotel Sonia Otaru
9
Another facilities in Hotel Sonia Otaru
Laundry Service, 24-hour front desk, Luggage storage, Self-Parking, Shared Microwave

Frequently asked question in Hotel Sonia Otaru

What is normal check-in & check-out time at Hotel Sonia Otaru?
The standard check-in time at Hotel Sonia Otaru is starting from 15:00 - 01:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Sonia Otaru?
Hotel Sonia Otaru is a 4.0-star hotel.
How many floors does Hotel Sonia Otaru have?
Hotel Sonia Otaru has 9 floors.
How many rooms are available at Hotel Sonia Otaru?
Hotel Sonia Otaru has 149 rooms in total.
What do past guests say about Hotel Sonia Otaru?
Hotel Sonia Otaru is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Sonia Otaru

Overall Ratings & Reviews Hotel Sonia Otaru

Traveloka (46)
Other sources (1.001)
8,6
Very Good
From 1.001 reviews
Cleanliness

8,4

Room Comfort

8,4

Service and Facilites

8,6

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Traveler Reviews Hotel Sonia Otaru

Number of reviews per page
20
40
Top reviews
Samuel
icon-Family
Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel and location. Canal boat tour just across the street with the Otaru Beer Brewery adjacent. There are many patrons frequenting the Sonia Hotel from many different countries, some of which don't know Japanese culture. Be patient and plan to have breakfast, if included with your stay, early morning 6am or later at 9am. These times are less crowded. If you plan to enter the onsen bath, go at the earliest offered time. Enjoy!
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Rassendyll
icon-Family
Family
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The canal review room
Seth
icon-with Partner
with Partner
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hotel was decent but there was no parking at the hotel and staff were not super helpful. Coffee cafe was open only for limited time and the breakfast was very expensive Overall ok experience but for price would have stayed elsewhere
Chade Phang
6,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Should keep the place cleaner
Raymond
icon-with Partner
with Partner
8,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Hotel was in a convenient spot that is walkable to most places of interest. Cleaning could have been better. Room was spacious
Silvana
icon-
8,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Breakfast good, staff are nice, but level of the bathroom are weird, over foot difference it will be easy to fall if someone not pay attention and the sink counter only go to my thigh, I just 5”3 tall.
Sophia
6,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Hotel staff could use better customer service training. Passive aggression runs rampant
Howard
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great time.
Maurice
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Sadly this hotel was a sheer disappointment. The rooms were in such an inacceptable state, we left after 1 night. Everything was old, dirty, dusty and mouldy. Our bedding was stained upon arrival and had to reuest they be changed. All the walls were marked and stained, it was dusty and tuere was mould in the shower. Completely unacceptable for the conditoon of the rooms. They did not reflect the rating or the advertised photos.
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Alyssa
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Beautiful hotel, nice area, friendly staff, and spacious rooms.
Christian
icon-Leisure
Leisure
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The room was great, overlooking the canal, such a beautiful view at night. Bed was firm but actually comfortable, room size was decent too. Onsen was great, all amenities were clean. I will definitely return
Levi
icon-Friends and family Family
Friends and family Family
10,0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Best location, walkable to everything including the station. Great view of the canal from the spa. Amenities were great as well as all staff
oriol
10,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Easy and quick
George
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Awesome venue… booked with the Canal view
Chezlani
icon-Friends and family Family
Friends and family Family
10,0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Excellent location for our family ski stay in Otaru. Easy access to train/bus terminal, 30 mins bus ride to Asari Ski Resort. Awesome canal view and nice walkable area for exploring Otaru.
Xiao
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great onsen experience! Lady's hot spring has outdoor area, Men's side does not, but have a great harbor & canal view. We heard that the breakfast there is great, and it is true! The only drawback is that there are only two laundary machines.
Erica
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The lobby was nice and it has all the great free amenities like skin care, tea a coffee. It also has a great onsen. However, the rooms are tired.
Sue Kyung
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

.
Reiko
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The building seems to be pretty old and outdated. The view from the room was good, however.
Iren
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The hotel is in the best area on the Otaru canal, it is a bit older but still very nice and clean. Bed was comfy. Very nice for a couple of nights. It also has an onsen which is rare in the area.
Number of reviews per page
20
40

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Exterior 4 Hotel Sonia Otaru

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.