ibis Styles Sapporo

The room is spacious and nice, but you have to go down to the first floor to get the amenities.

きれいな部屋と大変親切なスタッフ。あと部屋が広い。

Good hotel with lots of restaurants within a 5 min walk. Staff very friendly, checkin and check out very easy and breakfast was good. Gym was very good for a hotel. Lots of space and good equipment. Paid a very high price for Sat night , but the Sunday night price was much better. Assume Saturdays and peak rates with snow. Room was slightly outdated, but was clean, warm and quiet

Great location! Clean room! Fair price!

Great location. Spacious rooms and clean.

Room/ bathroom is outdated. Hotel overall is outdated. Location is close to the subway and convenience stores. We were on the 5th floor and it smelled like cigarettes. My husband told reception about it. I think they did follow up on that to be fair as it no longer smelled like cigarettes the following day. Some reception staff (8th of December, afternoon between 4-6pm) were not helpful. We needed assistance because we were advised by the Tourist Information office at Sapporo TV station to ask the reception of our hotel to do so. Long story short, the staff at that time looked absolutely offended we asked for assistance. Can I mention there were 3 of them and just my husband and I at the front desk, so not sure what was keeping them busy…

Easy to get to where you want to go. Lots of food and shopping options.

Great property to use as base for trips into central Sapporo. It’s definitely seen better days in terms of facilities and you can tell it’s quite dated. Having said that, it served our purpose of just “somewhere to sleep” even for a big family. Has a convenience store attached to it as well as one across the road which is nice. Close to tube station that gets you into Sapporo in 3 stops and Susukino is walkable under 10 minutes. Recommended!

Helpful and friendly staff at both reception and car park.

The room was spacious and the beds were comfortable.

Good place to stay - nice park nearby plus plenty of shops and easy to walk most places. Rooms good and shower excellent.

Please stay away from this hotel, all the good Expedia reviews were bought. This is the worst experience I had in Japan. I accidentally booked the hotel via Expedia for smoking room, yes, I admit my mistake for not look carefully. Upon arrival, we checked in and stepped into a floor that you can’t even breathe. I mean it, it was not habitable. I went to ask the front desk to switch us to a non smoking room, the guy at front desk told me they don’t have anything available. I begged him to help look either in this hotel or nearby hotel. I travelled for hours from California with two kids and luggages and I need a place I can breathe and sleep in. He plainly refused to offer any help, just told me due to my booking error, they can do nothing and no refund either. Forget about the Japanese kindness, this guy, this Chinese speaking guy did not offer any help ( I am a Chinese and he spoke Chinese with me). I can’t believe it, he was not willing to offer any help for a single mom with two kids who does not speak Japanese here. I returned the keys and did not check in to this hotel, found a nearby hotel called MyStay, which was wonderful and staff was super kind and accommodating. That was the Japanese culture I knew. But this hotel is operated with Chinese culture, and I hate to say that if you look for any kindness and help, seek elsewhere. This experience put a dent in my wonderful Japan trip and I complained to Expedia. There is no way of the review ratings shown. All fake reciew

The property was average. I expected a lot more for the money spent.

Excellent

Spacious and nice location. Was able to take the airport limousine bus from and to the airport. It’s also eco-friendly. Would stay there again.

What a lovely stay. Clean, comfortable and in the heart of the action!

Convenient location, very close to Susukino, Odori park and the tower. They are within walking distance. Room is nice and clean, and staffs are great. Super nice and friendly.

We loved our stay here- the hotel is in a great location that is walkable to main downtown area. The staff are very lovely - especially Chi-Ju, who helped us tremendously on the first day as we accidentally booked a smoking room- she helped us switch to a non smoking room very quickly! The rooms were very spacious and clean. Great black out curtains and very easy to fall asleep. Would recommend!

excellent

Great room