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INOVA Kanazawa
Apartments
9,6
/10
Exceptional
180 reviews
What Guests Say About Their Stay
John
10,0
/ 10
This was a lovely property overall, with a great layout for a family group.
Our only surprise was the laundry (in our unit at least), the washer was not a combo unit and you have to hang the clothing in the shower and use venting system to dry your clothes.
It was a surprise since there was no literature or instructions and it was our first time encountering this system. The desk agent did explain it the next day when we inquired, but it did take a long time for our stuff to dry.
RAFAEL
10,0
/ 10
Fantastic hotel in Kanasawa. Near the train station (6 minutes walk) The rooms are spacious, comfortable and very clean, the bathroom is large and with various amenities and enough towels. The reception staff are very friendly and always willing to help. They offer complimentary drinks and snacks at the reception. I was very pleasantly surprised with this hotel and would return again. I recommend it for families.
ka
10,0
/ 10
Clean and helpful staff. We arrived early, dropped off the luggage, and the staff moved our luggage to the room later.
In the Area
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368 Motogiku-cho, Kanazawa, Ishikawa, Chubu, Japan, 920-0036
Main Facilities
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WiFi
Elevator
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Available Room Types in INOVA Kanazawa
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What's around INOVA Kanazawa
368 Motogiku-cho, Kanazawa, Ishikawa, Chubu, Japan, 920-0036
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Discover More About INOVA Kanazawa
note: apartment was previously named INOVA Kanazawaekimae Hotel suite
Location
Staying at INOVA Kanazawa is a good choice when you are visiting Kanazawa.
About INOVA Kanazawa
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at INOVA Kanazawa.
INOVA Kanazawa is a apartment with great comfort and excellent service according to most apartment's guests.
With all facilities offered, INOVA Kanazawa is the right place to stay.
All facilities in INOVA Kanazawa
Others
Hotel Services
- Luggage storage
- Express check-in
- Express check-out
- Front desk
- Laundry service
- Concierge
General
- Parking
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Smoke-free area
- Elevator
Family-friendly Facilities
- Toys
- Children games
Connectivity
- Free WiFi
Accommodation Policy & General Information in INOVA Kanazawa
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Self parking fee: JPY 1100 per night (in/out privileges)
- Early check-in fee: JPY 1650 (subject to availability)
- Late check-out fee: JPY 1650 (subject to availability)
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that bookings under JPY 5000 (excluding tax) per person, per night will be exempt, and further exemptions may apply.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
The front desk is open daily from 9:00 AM - 5:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 22:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 22:00 - to 10:00 |
Available rooms at INOVA Kanazawa | 17 |
Number of floors in INOVA Kanazawa | 3 |
Another facilities in INOVA Kanazawa | Luggage storage, Express check-in, Express check-out, Front desk, Laundry service |
Frequently asked question in INOVA Kanazawa
What are available facilities at INOVA Kanazawa?
There are top facilites at INOVA Kanazawa such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at INOVA Kanazawa?
The standard check-in time at INOVA Kanazawa is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00
What is the star rating of INOVA Kanazawa?
INOVA Kanazawa is a 3.0-star hotel.
How many floors does INOVA Kanazawa have?
INOVA Kanazawa has 3 floors.
How many rooms are available at INOVA Kanazawa?
INOVA Kanazawa has 17 rooms in total.
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More Reviews from Other Guests in INOVA Kanazawa
Overall Ratings & Reviews INOVA Kanazawa
Traveloka (4)
Other sources (176)
9,6
Exceptional
From 176 reviews
Cleanliness
9,8
Room Comfort
9,6
Service and Facilites
9,8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews INOVA Kanazawa
Number of reviews per page
20
40
Top reviews
John
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This was a lovely property overall, with a great layout for a family group.
Our only surprise was the laundry (in our unit at least), the washer was not a combo unit and you have to hang the clothing in the shower and use venting system to dry your clothes.
It was a surprise since there was no literature or instructions and it was our first time encountering this system. The desk agent did explain it the next day when we inquired, but it did take a long time for our stuff to dry.
Read More
RAFAEL
Friends and Family
10,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Fantastic hotel in Kanasawa. Near the train station (6 minutes walk) The rooms are spacious, comfortable and very clean, the bathroom is large and with various amenities and enough towels. The reception staff are very friendly and always willing to help. They offer complimentary drinks and snacks at the reception. I was very pleasantly surprised with this hotel and would return again. I recommend it for families.
Read More
ka
Leisure Family
10,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Clean and helpful staff. We arrived early, dropped off the luggage, and the staff moved our luggage to the room later.
Millie
Leisure with Children
10,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
This is a great option for families! The tv in the bathtub was a big hit with our kids. The front desk staff were so helpful and kind. They drove us to the station with all of our luggage when we checked out. We didn’t need the washing machine but if we did it would have been so easy to dry the clothes in the bathroom with the dry function in the ventilation system. Definitely recommend and will stay again if we’re in the area!
Read More
Michiko
Business
10,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
It had everything I needed. Staff was very friendly and helpful too.
Natasha
Leisure with Children
10,0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
We loved this property! The room was fantastic and had loads of space (especially storage for bags etc). We were travelling with our baby and there was a cot, a high chair and baby soap! Also having our own washing machine was so helpful (the property also provided washing powder) and there was space to dry the clothes too. There was a supermarket nearby, which was also excellent and had a wide range of food and drink. Finally, we must give a special mention to the staff who were absolutely fantastic. They were so friendly, welcoming and accommodating - we cannot praise them enough. Overall, we loved the property and would recommend it to everyone, especially to people travelling with babies.
Read More
Lily
Friends and Family
10,0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Staff very friendly and helpful.
It was drizzling when we checked out, the staff drove us to the train station. She was so kind.
JOANNE
Leisure Family
10,0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
This place was wonderful in several ways. Spacious accommodation that was very clean. We truly appreciated the space and the number of beds for our family that gave us a lot more comfort that other hotel rooms in Japan.
Kana-san is amazing— she is a gem of an employee and was extremely helpful and very friendly. Always going out of her way to help with information and anything we needed. We were so grateful she was working overtime the night we arrived, as we were having trouble parking and she guided us through that and the entire parking process. She never once looked begrudging abt her time. We met her again the 2nd day and it was always great talking to her. She shared several recommendations and was always ready to help.
On the other hand, the male staff that was around at other times seems very unwilling to help or engage with guests. Not a smile, or even a greeting. He stayed at the reception table mostly and looked at his phone, and left guests to their own devices or mini-struggles with the things at the breakfast table. We felt we would rather not bother him in general.
The location isn’t at the centre of town, so if you’re looking for something that is central, this isn’t for you. We were very happy to take longer walks and come back to a spacious but cosy and quiet place, so this wasn’t a problem for us. Simple complimentary breakfast of bread and coffee & cereal, and you can cook your own food in your room/apartment.
Read More
ICE
Leisure Family
8,0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
The staff speaks fluent English. The hotel has all facilities you need. Massage chair is a credit. We enjoyed cooking every night. The environment is clean & tidy. A little bit far from JR station around 10~12 min walk.
Sandy
Leisure Family
10,0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
I enjoyed my stay at Inova very much. Front desk staff were very helpful and friendly. They have a coffee bar by the reception which was great. I stayed on the first floor and it was very convenient. It is also a quick walk to the Kanazawa station.
Simon
Leisure with Partner
10,0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
Staff were wonderful. Welcoming, helpfull and resourceful. They went out of their way to assist in every need.
BAOCHENG
Leisure Family
10,0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
Staff are firendly. They speak good English.
Verified traveler
Friends and Family
10,0
/10
Reviewed 280 week(s) ago
Hotels.com verified review
all staff is very kindly.
I'm strongly recomend this hotel.
Pui Yue Rani
Friends and Family
10,0
/10
Reviewed 302 week(s) ago
Hotels.com verified review
We had an enjoyable stay at INOVA Kanazawaekimae Hotel suite. All staff were very attentive and friendly, they provided us with information about the neighborhood, and helped us with coffee. The room was very clean and spacious, there were free board games for rental as well! Overall, we loved this hotel very much and would definitely recommend it to our friends or stay here again next time when we are in Kanazawa!
Read More
Verified traveler
Leisure Family
10,0
/10
Reviewed 302 week(s) ago
Expedia Group verified review
Best hotel we have ever stayed in Japan, very clean and spacious room with plenty of amenities (even comes with free Netflix!). Staff are super polite and friendly. Takes about 10 minutes walk from JR station but very convenient for self-driving customers since it has its own parking lot as well as an open car park just outside (very cheap overnight parking fee). A big supermarket is just minutes away by waliking providing any daily necessities you need. It is definitely one of the best places to stay if you are going to visit this charming city and Shiragawago! Recommend without hestitation at all.
Read More
Verified traveler
Leisure Family
10,0
/10
Reviewed 308 week(s) ago
Expedia Group verified review
Convenient and close to the Kanazawa Station
Cozy and friendly environment
Shing Ye
Friends and Family
10,0
/10
Reviewed 311 week(s) ago
Hotels.com verified review
Friendliest service in Japan? Maybe! Nicely thought out boutique type hotel. Extremely clean and comfortable with complimentary small brrakfast, coffee and games.
Verified traveler
Leisure Family
10,0
/10
Reviewed 311 week(s) ago
Expedia Group verified review
Very good, friendly & polite staffs. Though is about 8 minutes walk to Kanazawa station but the staff offer to send us to the station. Amazing service!
Eric
Leisure Family
10,0
/10
Reviewed 311 week(s) ago
Expedia Group verified review
Large room with more than ample amenities to keep the family happy
Jamie
Friends and Family
10,0
/10
Reviewed 315 week(s) ago
Hotels.com verified review
We stayed 2 nights (me, wife, 8 month old baby). Our room was extremely spacious, clean and well-equipped. Price was quite reasonable. Every staff member was super friendly, which was refreshing to see. Usually, Japanese hotel staff are extremely polite to the point that they seem a little robotic and artificial. That was not the case at INOVA--the staff were polite, of course, but also approachable and really fun to talk to (assuming you speak Japanese--you might have a tougher time in English). It was like chatting with a friend. The hotel is about a 10 minute walk from Kanazawa station (quite an easy walk since you pretty much just walk in a straight line), but the staff can also pick you up and drop you off at the station if you ask them to. The only gripe I have is that there was no clock on the wall or digital clock with a light to make it easier to see in the dark. After we put our baby to bed in the evening, we kept the room pretty dark so it was difficult to see the dim digital clock display. But that's a small complaint for an otherwise remarkably comfortable stay. Thanks INOVA for a wonderful hotel stay!
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews INOVA Kanazawa
Traveloka (4)
Other sources (176)
9,6
Exceptional
From 176 reviews
Cleanliness
9,8
Room Comfort
9,6
Service and Facilites
9,8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews INOVA Kanazawa
Number of reviews per page
20
40
Top reviews
John
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This was a lovely property overall, with a great layout for a family group.
Our only surprise was the laundry (in our unit at least), the washer was not a combo unit and you have to hang the clothing in the shower and use venting system to dry your clothes.
It was a surprise since there was no literature or instructions and it was our first time encountering this system. The desk agent did explain it the next day when we inquired, but it did take a long time for our stuff to dry.
Read More
RAFAEL
Friends and Family
10,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Fantastic hotel in Kanasawa. Near the train station (6 minutes walk) The rooms are spacious, comfortable and very clean, the bathroom is large and with various amenities and enough towels. The reception staff are very friendly and always willing to help. They offer complimentary drinks and snacks at the reception. I was very pleasantly surprised with this hotel and would return again. I recommend it for families.
Read More
ka
Leisure Family
10,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Clean and helpful staff. We arrived early, dropped off the luggage, and the staff moved our luggage to the room later.
Millie
Leisure with Children
10,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
This is a great option for families! The tv in the bathtub was a big hit with our kids. The front desk staff were so helpful and kind. They drove us to the station with all of our luggage when we checked out. We didn’t need the washing machine but if we did it would have been so easy to dry the clothes in the bathroom with the dry function in the ventilation system. Definitely recommend and will stay again if we’re in the area!
Read More
Michiko
Business
10,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
It had everything I needed. Staff was very friendly and helpful too.
Natasha
Leisure with Children
10,0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
We loved this property! The room was fantastic and had loads of space (especially storage for bags etc). We were travelling with our baby and there was a cot, a high chair and baby soap! Also having our own washing machine was so helpful (the property also provided washing powder) and there was space to dry the clothes too. There was a supermarket nearby, which was also excellent and had a wide range of food and drink. Finally, we must give a special mention to the staff who were absolutely fantastic. They were so friendly, welcoming and accommodating - we cannot praise them enough. Overall, we loved the property and would recommend it to everyone, especially to people travelling with babies.
Read More
Lily
Friends and Family
10,0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Staff very friendly and helpful.
It was drizzling when we checked out, the staff drove us to the train station. She was so kind.
JOANNE
Leisure Family
10,0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
This place was wonderful in several ways. Spacious accommodation that was very clean. We truly appreciated the space and the number of beds for our family that gave us a lot more comfort that other hotel rooms in Japan.
Kana-san is amazing— she is a gem of an employee and was extremely helpful and very friendly. Always going out of her way to help with information and anything we needed. We were so grateful she was working overtime the night we arrived, as we were having trouble parking and she guided us through that and the entire parking process. She never once looked begrudging abt her time. We met her again the 2nd day and it was always great talking to her. She shared several recommendations and was always ready to help.
On the other hand, the male staff that was around at other times seems very unwilling to help or engage with guests. Not a smile, or even a greeting. He stayed at the reception table mostly and looked at his phone, and left guests to their own devices or mini-struggles with the things at the breakfast table. We felt we would rather not bother him in general.
The location isn’t at the centre of town, so if you’re looking for something that is central, this isn’t for you. We were very happy to take longer walks and come back to a spacious but cosy and quiet place, so this wasn’t a problem for us. Simple complimentary breakfast of bread and coffee & cereal, and you can cook your own food in your room/apartment.
Read More
ICE
Leisure Family
8,0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
The staff speaks fluent English. The hotel has all facilities you need. Massage chair is a credit. We enjoyed cooking every night. The environment is clean & tidy. A little bit far from JR station around 10~12 min walk.
Sandy
Leisure Family
10,0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
I enjoyed my stay at Inova very much. Front desk staff were very helpful and friendly. They have a coffee bar by the reception which was great. I stayed on the first floor and it was very convenient. It is also a quick walk to the Kanazawa station.
Simon
Leisure with Partner
10,0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
Staff were wonderful. Welcoming, helpfull and resourceful. They went out of their way to assist in every need.
BAOCHENG
Leisure Family
10,0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
Staff are firendly. They speak good English.
Verified traveler
Friends and Family
10,0
/10
Reviewed 280 week(s) ago
Hotels.com verified review
all staff is very kindly.
I'm strongly recomend this hotel.
Pui Yue Rani
Friends and Family
10,0
/10
Reviewed 302 week(s) ago
Hotels.com verified review
We had an enjoyable stay at INOVA Kanazawaekimae Hotel suite. All staff were very attentive and friendly, they provided us with information about the neighborhood, and helped us with coffee. The room was very clean and spacious, there were free board games for rental as well! Overall, we loved this hotel very much and would definitely recommend it to our friends or stay here again next time when we are in Kanazawa!
Read More
Verified traveler
Leisure Family
10,0
/10
Reviewed 302 week(s) ago
Expedia Group verified review
Best hotel we have ever stayed in Japan, very clean and spacious room with plenty of amenities (even comes with free Netflix!). Staff are super polite and friendly. Takes about 10 minutes walk from JR station but very convenient for self-driving customers since it has its own parking lot as well as an open car park just outside (very cheap overnight parking fee). A big supermarket is just minutes away by waliking providing any daily necessities you need. It is definitely one of the best places to stay if you are going to visit this charming city and Shiragawago! Recommend without hestitation at all.
Read More
Verified traveler
Leisure Family
10,0
/10
Reviewed 308 week(s) ago
Expedia Group verified review
Convenient and close to the Kanazawa Station
Cozy and friendly environment
Shing Ye
Friends and Family
10,0
/10
Reviewed 311 week(s) ago
Hotels.com verified review
Friendliest service in Japan? Maybe! Nicely thought out boutique type hotel. Extremely clean and comfortable with complimentary small brrakfast, coffee and games.
Verified traveler
Leisure Family
10,0
/10
Reviewed 311 week(s) ago
Expedia Group verified review
Very good, friendly & polite staffs. Though is about 8 minutes walk to Kanazawa station but the staff offer to send us to the station. Amazing service!
Eric
Leisure Family
10,0
/10
Reviewed 311 week(s) ago
Expedia Group verified review
Large room with more than ample amenities to keep the family happy
Jamie
Friends and Family
10,0
/10
Reviewed 315 week(s) ago
Hotels.com verified review
We stayed 2 nights (me, wife, 8 month old baby). Our room was extremely spacious, clean and well-equipped. Price was quite reasonable. Every staff member was super friendly, which was refreshing to see. Usually, Japanese hotel staff are extremely polite to the point that they seem a little robotic and artificial. That was not the case at INOVA--the staff were polite, of course, but also approachable and really fun to talk to (assuming you speak Japanese--you might have a tougher time in English). It was like chatting with a friend. The hotel is about a 10 minute walk from Kanazawa station (quite an easy walk since you pretty much just walk in a straight line), but the staff can also pick you up and drop you off at the station if you ask them to. The only gripe I have is that there was no clock on the wall or digital clock with a light to make it easier to see in the dark. After we put our baby to bed in the evening, we kept the room pretty dark so it was difficult to see the dim digital clock display. But that's a small complaint for an otherwise remarkably comfortable stay. Thanks INOVA for a wonderful hotel stay!
Read More
Number of reviews per page
20
40