JR WEST GROUP VIA INN UMEDA

Hotel was fantastic! Great location, right on the entertainment street of Umeda, surrounded by restaurants, bars, shops, karaoke, casinos, you won’t get bored! There’s a 7-11 attached to the hotel as well which is super convenient (no pun intended) for a late night snack or breakfast. Hotel staff were extremely helpful and nice, check in and out was smooth. Rooms were clean and comfy, perfect size for two. Amenities were also great. A few minutes walk to Umeda station so you can get anywhere in the city. Would highly recommend this hotel to visitors of Osaka!

The JR Via Inn Umeda boasts an absolutely fantastic location in Osaka. Staying here for three nights, I was thoroughly impressed by the sheer number of shopping and dining options right at the doorstep. The hotel's connectivity is also a major plus, with direct access to both JR Osaka and Umeda stations via an extensive network of underground tunnels. This made traveling to other parts of the city incredibly convenient. However, a significant area for improvement is the hotel's provision of directions for foreign tourists. The underground tunnel network, while a huge advantage, can be incredibly confusing without clear guidance. With luggage, navigating these tunnels is essential, but the lack of detailed directions made it a bit of a challenge. Compared to other Via Inn hotels I've stayed in, this one felt slightly dated. Nevertheless, the rooms were functional, clean, and the service was consistently excellent. The staff were helpful and accommodating throughout my stay. In summary, the JR Via Inn Umeda offers an unbeatable location and great service, but could greatly enhance the experience for international guests by providing clearer, more detailed directions for navigating the underground tunnel network. If you don't mind a slightly older hotel, the location and connectivity make it a strong choice.

No doubt standard room size, location is a plus. For first timer following google map, it will tell u to exit from number 2 of Umeda station. However if u get use to the underground mall, u can walk all the way underground to M9 exit which is directly infornt of hotel. There is a direct access from hotel lobby to 7 eleven.