Kyoto Ryokan The Kinoe

I truly enjoyed the attentive, kind, and professional service from the staff. I was pleasantly surprised that most of the staff spoke English, even though this was a traditional Japanese ryokan. The food, presentation, and service were all exceptional—every detail was beautifully done. I’m definitely going back!

Staff were great and dinner was great too.

I stayed there one night with my mother because it is a very traditional ryokan and serves traditional Kyoto cuisine.

It was a great experience and the best breakfast ever.

Great location and super helpful staff. The dinner and breakfast were superb. We all enjoyed the Ryokan experience.

The property was so quiet and peaceful. Recommend for a hotel to relax in!

Best stay I've ever had!

Was very clean. Beds comfortable. Breakfast was traditional but good. Minimal English from hotel staff.

Staff were very welcoming and the kaiseke dinner offered in your room was incredible, the location is great as well as you can walk to Ninenzaka in less than 10 minutes.

Everyone was very nice and very helpful. The kaiseki dinner was very good and portions were generous. The Ryokan is as advertised!

Beautiful authentic Japanese style inn with very friendly and helpful staff

Excellent service in a very comfortable dueling. I highly recommend.

This is my first ryokan experience and it was excellent. The place offered authentic Japanese living, dining, and bathing experience. The warm and care hospitality was most impressive. Highly recommended to stay if you visit Kyoto.

Wonderful stay. Very comfortable room for the 4 of us. Walkable area to restaurants and attractions.

Overall a very wonderful Ryokan expierence! We paid for both the dinner and breakfast, both of which were very sensible and delicious. I do believe that it is worth the extra added cost, especially the dinner, which is served in our room. The breakfast was served in a dining room on the 2nd floor, which was still nice but definitely a different feeling. We had the choice to choose from three different time slots: I think we ate at 6:30PM (latest available) and 8:00 AM (2nd option). I will say in terms of service, that I did not feel like the staff was very involved in the process of the expierence as much as I had hoped. For dinner we had a little English menu to explain the dishes in front of us, but this was not true for breakfast. For some members of our party who were unfamiliar with Japanese food, a little explaination would have been wonderful. I felt similarly about the lack of explaination about the public baths and our yukatas. Perhaps this expection was unrealistic and imposing of me, but something to note for those who had a similar expectation. For my party, we were shown our rooms, explained the TV remote and left alone for the entirety of the stay. Note on public bath- it is TINY. Do not come with the expectation of a proper onsen type bath. It comfortably fits 4 ppl MAX. Bedroom was beautiful and clean, futon beds were firm but comfortable. They allow you to store luggage after checkout which was very wondeful. We stored until 3PM for free.

A beautiful, traditional Japanese experience. Friendly staff. Delicious food. Lovely public bath.

Kinoe staff were all so very kind and helpful. The room was beautiful and the breakfast was delicious. I will definitely stay again!

Had a wonderful experience here. The staff was absolutely amazing and the food was delicious. Would definitely recommend staying here.

Overall it was a bit overrated. The pictures did not exactly correspond to the real situation, probably it used to be like that once upon a time, but it needs to be updated for sure. The experience was ok. The area was comfortable and quiet. The hotel was warm and clean, the room was spacious, but a bit worn. The ratio price-service was acceptable.

Great location, excellent staff, great traditional food, beautiful traditional onsen and Japanese sleeping experience. Gave it a low rating because over priced at $350 per night. Would have given 5 stars if everything was the same, but price was $100 less. I wish the women's onsen had a English language directions (apparently the men's did).