Mito Plaza Hotel

Clean room, good amenities, kind staffs...everythings well done. Not many choice of American breakfast.

Very clean and well setup room in everythings. High quality amenities. Large size room. Kind staffs.

The property is huge and awesome. We took a walk around and were impressed by the opulence… certainly a class of its own ! We enjoyed the peaceful lounge where we had a drink on the house. We loved the courtyard where we had a lovely French dinner. We also had a wonderful Japanese dinner. Both the meals were of high quality and reasonably priced. Service was immaculate! We had a 4-night stay and felt very much at home. The room design was classic and very well kept and the amenities were of high quality too ! Staff were very helpful esp Mr Ryn…There was always someone at the hotel front to receive us warmly. Although there were many on going private functions, we did not feel the crowd. We thoroughly enjoyed our stay !

Quiet excellent hotel to spend the weekend. Would definitely stop by again. Delicious breakfast in a quiet and nice garden.

Great place to stay! Lovely hotel

Very nice service and good housekeeping

Beautiful. Peaceful. Clean. Amazing! The staff were kind and very patient with our limited Japanese language skills. It just might be my favorite hotel ever...

Excellent service. A true top hotel by any measure.

Nice

The hotel is overall under well maintained and it is mainly running or hosting weeding. I’m not expert o local demographic but I don’t see any mass marrying near by. The main issue is I paid or 4 persons, two adult and two kids, and the manager insist we can only have 3 instead of 4 breakfast because what I book is a triple room. Since they show no willingness to check the confirmation letter from hotel.com I left to look for help online. Dam helped me call the office and soon back to me says they say they don’t speak English. And Emma whom called from Springfield center said she talked with the manager and there is a rule that children under 12 is free for breakfast. Guess what, again is the triple room theory, because the room decides all. I speak native Japanese and have been in japan more than a decade and when I finally go down to buy the ticket or my 5 years old boy the manager still said to me that I should feel lucky they decide to allow us family of four to stay in their very triple room. And so I asked him that in fact my mrs is pregnant and will it count as 5? Well for sure I will never stay at this hotel, and no score will be given From this case I see hotel.com is under pressure of keeping good hotels available for what hotel.com confirms could be easily ignored, even without English But in the end the case is solved professionally and I am happy with hotel.com even having had this.

Good sized room, comfortable furniture, great breakfasts, with friendly and helpful staff

Enjoyed our stay the room was clean, and the service was great!

Excellent

Mostly comfortable and stuff was good but room amenities were not enough. Ex.free drink.cosmetic

The employees were extremely helpful but that could be because it was a very slow season and it was snowing in spring. The courtyard was enclosed and warm keeping the snow at bay so very sweet to have coffee seemingly outside from the snow amid my favorite plants. It was just too bad that they closed the side door which was nearest to the car.

The hotel is so elegant and value for money. Spacious and clean room made my stay very comfortable. The daily welcome morning and evening reception on 3/F was excellent.

朝食が美味しかった。中庭の雰囲気が良い。掃除やサービスも行き届いている。水戸駅からタクシーで3000円弱くらい。

森の中の迎賓館との事 とてもラグジュアリーな体験が出来ました。

ホテルやスタッフはとても素晴らしい。大変満足している。パジャマがセパレートタイプなのはよかったが、洗濯が不十分なのか、どれも人のアブラの臭いがキツく、我慢して着ることになった。それだけが残念であった。

広々としたお部屋と行き届いたお掃除、たくさんの温かいサービスに感謝です。