Naraya

Others
9,0
/10
Exceptional
109 reviews

What Guests Say About Their Stay

Eng Kiat William

10,0
/ 10
We love staying at historic hotel. Best feature of Natalya is it's on-site onsen which is convienently accessible for hotel guests. Dining was great but they need more staff training for international guests. Checkout was a bit chaotic and inefficient with guests sitting around in the lobby waiting for the turn to be checked out (two staff at reception, and only one was doing all the checkouts). Otherwise, the hotel is convienently located close to town center and walking distance to the bus terminal, public onsens, etc.. we booked a room that overlooked the kusatsu yubatake.

K

10,0
/ 10
宿泊前に予約確認のメールを頂いた際にバスターミナルまでお迎えをお願いしました。到着したら連絡くださいとの返信がありましたが、当日到着時間にお迎えにきてくださりとても助かりました。 口コミでお料理のことを書かれている方がいて気になっていましたが、そんな心配もなく、夕食、朝食共に大変おいしかったです。お湯も間違いなくすばらしいです。男女交代制です。
See translation

Keith

10,0
/ 10
Staff is friendly and sincerely. Room is clean and tidy. Outlook and interior design are excellent.
In the Area
See Map
Kusatsu 396, Gunma, Agatsuma-gun, Kanto, Japan, 377-1711

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Naraya is a accommodation is located at Kusatsu-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around Naraya

Kusatsu 396, Gunma, Agatsuma-gun, Kanto, Japan, 377-1711
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Lobby Naraya
Lobby 2 Naraya

Discover More About Naraya

General


Near Yubatake

Location


Located in Kusatsu, Naraya is just steps from Yubatake and 4 minutes by foot from Sainokawara Park. This ryokan is 19.8 mi (31.8 km) from Shiga Kogen Ski Area and 14.3 mi (23 km) from Karuizawa Toy Kingdom.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Sainokawara Street - 0.1 km / 0.1 mi
Yubatake - 0.1 km / 0.1 mi
Five-Story Pagoda - 0.2 km / 0.1 mi
Kosenji Temple - 0.2 km / 0.2 mi
Jizo Hot Spring - 0.3 km / 0.2 mi
Kusatsu Tsurutaro Kataoka Museum - 0.4 km / 0.2 mi
Sainokawara Park - 0.4 km / 0.2 mi
Kusatsu Town Onsen Museum - 0.5 km / 0.3 mi
Ohtakinoyu Hot Springs - 0.6 km / 0.4 mi
Kusatsu Onsen Gate - 0.7 km / 0.4 mi
Kusatsu Nettaiken - 0.7 km / 0.5 mi
Kusatsu Onsen Ski Resort - 1.4 km / 0.9 mi
Joshin'etsu-kogen National Park - 2.1 km / 1.3 mi
Kusatsakogen Golf Course - 2.7 km / 1.7 mi
Mononugu Pond - 5.9 km / 3.7 mi

The preferred airport for Naraya is Narita Intl. Airport (NRT) - 261.7 km / 162.6 mi

Renovations


The property is closed between June 21 and June 26.

Facilities


Enjoy the recreation opportunities such as hot springs or make use of other amenities including complimentary wireless internet access.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and an elevator.

Dining


Satisfy your appetite at the ryokan's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

Rooms


Make yourself at home in one of the 36 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers, spring water baths, and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

All facilities in Naraya

Bar, Cafe and Lounge Naraya
Bar, Cafe and Lounge
Entertainment Facility Naraya
Entertainment Facility
Common Space Naraya
Common Space
Lobby Naraya
Lobby
Accommodation Services Naraya
Accommodation Services

Public Facilities

  • Parking
  • Coffee shop
  • Elevator

Hotel Services

  • 24-hour Receptionist
  • Newspaper in lobby

Connectivity

  • Free WiFi

General

  • Smoking area

Accommodation Policy & General Information in Naraya

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 19:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available, Unicode Support true, No rollaway/extra beds available, Children not allowed

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 19:00 - to 11:00
Available rooms at Naraya
36
Number of floors in Naraya
5
Another facilities in Naraya
Coffee shop, 24-hour Receptionist, Newspaper in lobby, Free WiFi, Smoking area

Frequently asked question in Naraya

What are available facilities at Naraya?
There are top facilites at Naraya such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Naraya?
The standard check-in time at Naraya is starting from 14:00 - 19:00 while the latest check-out time is at Before 11:00
What is the star rating of Naraya?
Naraya is a 4.0-star hotel.
How many floors does Naraya have?
Naraya has 5 floors.
How many rooms are available at Naraya?
Naraya has 36 rooms in total.
See All

More Reviews from Other Guests in Naraya

9,0
Exceptional
From 109 reviews
Cleanliness

9,2

Room Comfort

9,0

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Naraya

Number of reviews per page
20
40
Top reviews
Eng Kiat William
10,0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

We love staying at historic hotel. Best feature of Natalya is it's on-site onsen which is convienently accessible for hotel guests. Dining was great but they need more staff training for international guests. Checkout was a bit chaotic and inefficient with guests sitting around in the lobby waiting for the turn to be checked out (two staff at reception, and only one was doing all the checkouts). Otherwise, the hotel is convienently located close to town center and walking distance to the bus terminal, public onsens, etc.. we booked a room that overlooked the kusatsu yubatake.
Read More
Jada
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

The location is great with the yubatake right around the corner. Nice ryokan with large rooms and onsens, but the building itself was not particularly exceptional. Very good, but not great considering the price. However we had several wonderful surprises for our kaiseki dinners and breakfasts. We stayed 3 nights and 2 nights towards the end of dinner a sushi chef came into our dining room and we were able to order as much sushi as we could eat. In the morning another chef came in and made individual tamago-yaki to go along with the rest of the breakfast. And the best surprise were the large individual tear drop ice igloos at one dinner with sashimi inside. Absolutely beautiful and stunning and of course the sashimi excellent.
Read More
Fen
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

Clean and good Location and stuff Friendly, Dinner food quality I disappointed.
Wei
icon-with Partner
with Partner
10,0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Service was great. Very cultureful.
Verified traveler
10,0
/10
Reviewed 415 week(s) ago

Expedia Group verified review

I feel very goooood! Expensive But worth staying for one day ,
Verified traveler
icon-Family
Family
8,0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

Good experience and it is a good onsen place I would recommend
Ping-Hue
icon-with Partner
with Partner
8,0
/10
Reviewed 550 week(s) ago

Hotels.com verified review

good Hotel location and service
K
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

宿泊前に予約確認のメールを頂いた際にバスターミナルまでお迎えをお願いしました。到着したら連絡くださいとの返信がありましたが、当日到着時間にお迎えにきてくださりとても助かりました。 口コミでお料理のことを書かれている方がいて気になっていましたが、そんな心配もなく、夕食、朝食共に大変おいしかったです。お湯も間違いなくすばらしいです。男女交代制です。
Keith
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Staff is friendly and sincerely. Room is clean and tidy. Outlook and interior design are excellent.
Jungsoo
icon-with Partner
with Partner
8,0
/10
Reviewed 183 week(s) ago

Hotels.com verified review

meals are not as good as I expected, so as the meal service.
ノリコ
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

温泉が白旗源泉なのでとても肌がすべすべになり清潔感もある綺麗な宿でした。
TETSUYA
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

低層階にのみ階段が存在するのはちょっと残念。 しかし立地や温泉は抜群ですし、料理も創意工夫が施されていて、何回行っても飽きません。
リュウノスケ
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

ホスピタリティの高いお宿でした! お料理もとても美味しかったし満足なボリュームで、温泉も落ち着く空間でよかったです!
tetsuo
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

伝統ある温泉旅館で古い所を生かし、でもトイレや部屋はきれい。とっても掃除が行き届き 快適でした。従業員もとても良い対応でした。また、行きたいです。料理も美味しい。
yumiko
icon-
8,0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

老舗旅館らしい趣のある宿です。以前から気になっていたので今回宿泊させていただきました。時節柄食事処が個室なので安心でした。ただ味付けが私には濃かったようで、碗ものや煮物などどれも似た味に感じてしまいました。そこだけが残念でした。草津の湯は何度も入ると湯あたりしそうなイメージがあったのですが、そんなことはなくとても良かったです。 ちょっとしたアクシデント(宿に取材が来て騒がしかった)があったのですが、宿の方のご対応で結果的にはのんびり快適に過ごせました。
Takahiro
icon-Leisure
Leisure
10,0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

食事も美味しく、設備も充実していました。
kunihiko
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

草津の湯は最高ですね!食事も大変美味しかったし。駐車場は徒歩で10分と離れていますが、送迎してもらい楽チンでした。湯畑からも近く楽しめました。又、行きたい宿ですね!(今回2度目)
Hinako
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 247 week(s) ago

Expedia Group verified review

ご飯がとても美味しかった。
Verified traveler
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 250 week(s) ago

Expedia Group verified review

食事が品数も豊富で大変美味しかったです。
Verified traveler
icon-
10,0
/10
Reviewed 257 week(s) ago

Hotels.com verified review

老舗の和を感じる宿でした。 時に温泉は風情あり、最高の趣きがあるものでした。 ただ、少し熱めです。
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Naraya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,0
Exceptional
From 109 reviews
Cleanliness

9,2

Room Comfort

9,0

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Naraya

Number of reviews per page
20
40
Top reviews
Eng Kiat William
10,0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

We love staying at historic hotel. Best feature of Natalya is it's on-site onsen which is convienently accessible for hotel guests. Dining was great but they need more staff training for international guests. Checkout was a bit chaotic and inefficient with guests sitting around in the lobby waiting for the turn to be checked out (two staff at reception, and only one was doing all the checkouts). Otherwise, the hotel is convienently located close to town center and walking distance to the bus terminal, public onsens, etc.. we booked a room that overlooked the kusatsu yubatake.
Read More
Jada
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

The location is great with the yubatake right around the corner. Nice ryokan with large rooms and onsens, but the building itself was not particularly exceptional. Very good, but not great considering the price. However we had several wonderful surprises for our kaiseki dinners and breakfasts. We stayed 3 nights and 2 nights towards the end of dinner a sushi chef came into our dining room and we were able to order as much sushi as we could eat. In the morning another chef came in and made individual tamago-yaki to go along with the rest of the breakfast. And the best surprise were the large individual tear drop ice igloos at one dinner with sashimi inside. Absolutely beautiful and stunning and of course the sashimi excellent.
Read More
Fen
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

Clean and good Location and stuff Friendly, Dinner food quality I disappointed.
Wei
icon-with Partner
with Partner
10,0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Service was great. Very cultureful.
Verified traveler
10,0
/10
Reviewed 415 week(s) ago

Expedia Group verified review

I feel very goooood! Expensive But worth staying for one day ,
Verified traveler
icon-Family
Family
8,0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

Good experience and it is a good onsen place I would recommend
Ping-Hue
icon-with Partner
with Partner
8,0
/10
Reviewed 550 week(s) ago

Hotels.com verified review

good Hotel location and service
K
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

宿泊前に予約確認のメールを頂いた際にバスターミナルまでお迎えをお願いしました。到着したら連絡くださいとの返信がありましたが、当日到着時間にお迎えにきてくださりとても助かりました。 口コミでお料理のことを書かれている方がいて気になっていましたが、そんな心配もなく、夕食、朝食共に大変おいしかったです。お湯も間違いなくすばらしいです。男女交代制です。
Keith
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Staff is friendly and sincerely. Room is clean and tidy. Outlook and interior design are excellent.
Jungsoo
icon-with Partner
with Partner
8,0
/10
Reviewed 183 week(s) ago

Hotels.com verified review

meals are not as good as I expected, so as the meal service.
ノリコ
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

温泉が白旗源泉なのでとても肌がすべすべになり清潔感もある綺麗な宿でした。
TETSUYA
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

低層階にのみ階段が存在するのはちょっと残念。 しかし立地や温泉は抜群ですし、料理も創意工夫が施されていて、何回行っても飽きません。
リュウノスケ
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

ホスピタリティの高いお宿でした! お料理もとても美味しかったし満足なボリュームで、温泉も落ち着く空間でよかったです!
tetsuo
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

伝統ある温泉旅館で古い所を生かし、でもトイレや部屋はきれい。とっても掃除が行き届き 快適でした。従業員もとても良い対応でした。また、行きたいです。料理も美味しい。
yumiko
icon-
8,0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

老舗旅館らしい趣のある宿です。以前から気になっていたので今回宿泊させていただきました。時節柄食事処が個室なので安心でした。ただ味付けが私には濃かったようで、碗ものや煮物などどれも似た味に感じてしまいました。そこだけが残念でした。草津の湯は何度も入ると湯あたりしそうなイメージがあったのですが、そんなことはなくとても良かったです。 ちょっとしたアクシデント(宿に取材が来て騒がしかった)があったのですが、宿の方のご対応で結果的にはのんびり快適に過ごせました。
Takahiro
icon-Leisure
Leisure
10,0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

食事も美味しく、設備も充実していました。
kunihiko
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

草津の湯は最高ですね!食事も大変美味しかったし。駐車場は徒歩で10分と離れていますが、送迎してもらい楽チンでした。湯畑からも近く楽しめました。又、行きたい宿ですね!(今回2度目)
Hinako
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 247 week(s) ago

Expedia Group verified review

ご飯がとても美味しかった。
Verified traveler
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 250 week(s) ago

Expedia Group verified review

食事が品数も豊富で大変美味しかったです。
Verified traveler
icon-
10,0
/10
Reviewed 257 week(s) ago

Hotels.com verified review

老舗の和を感じる宿でした。 時に温泉は風情あり、最高の趣きがあるものでした。 ただ、少し熱めです。
Number of reviews per page
20
40