Sarasa Hotel Namba

Good

This is my 3rd time staying in this hotel. I am so disappointed regarding the condition of the hotel. The elevator floor carpet is nasty. I am sure I won't stay in again.

Close to namba, very helpful staff, and arrange transport luggage for me.

Although daily cleaning is not done, staff provided needed towel. Staff are helpful

The room and bathroom was rather small, but the bed was comfortable, and it was easy to keep the room at a good temperature with the A/C unit.

Nice little place with great coffee and a great staff. Perfect walking distance from Namba food streets. Great price!

Great value for money and an excellent location. The room was spotlessly clean, and the staff were all very friendly and helpful. I accidentally left my charger behind, but they kindly lent me one during my stay, and the coffee was surprisingly good too. Plus, there are convenience stores near the hotel and restaurants right nearby, so it was super convenient.

Good location

The elevator occasionally smelled like cigarettes and the shower is a little smaller than expected (had to shower side-on)

Porte de la chambre très mal isolée.

Greatbplace.

While I was able to hear what was going on outside (cars) it was a good area and easy to get to multiple locations around the area. Breakfast was great! Checkin and checkout was a breeze.

The best. Thank you so much

I will stay here again for sure.

Hotel is at a walking distance from train stations. There is a variety of shops, restaurants, and fast food options around the hotel. Need to upgrade the cleaning.

My room is on the 4th floor, there is no sound proofing so you can hear noise from other rooms and outside. The bed is not comfortable-each time you move, it makes a noise. There is no toiletries provided too. The room bathroom door makes too much noise when closing so your companion would be awaken. The hotel smells dust, it really needs cleaning. The only thing best is that there’s many restaurants around.

The room was large and clean. The bathroom was Japanese style equipped with a large soak tub, the toilet was in the separate room, which was a plus.

Terrible hotel.

This hotel is not children friendly. They charge children at adult rate which is equivalent to a single room rate, they did not offer us an extra room or provide extra pillow. Furthermore, they do not clean the rooms and towels are only change every 4 days! They also charge for toothbrush and toothpastes! Very ridiculous! This hotel mainly service tourists with tour group/guide and it is always pack every morning with luggages and people everywhere which makes it difficult to even walk out of the hotel or even check out. I STRONGLY DO NOT recommend this hotel at all!

Staff were friendly and location is good. Amenities were pretty poor. There is a jug in the room but no complimentary tea or coffee. We stayed 5 nights and were told that we would get cleaning on a day of our choice. I went to reception in the middle of our stay to ask for cleaning the following morning. The next evening when we got back to the room, cleaning had not been done. Towels do not get changed. Bathroom had hairs on the floor and around the shower when we arrived.