Shirayu no Yado Yamadaya

Overall this was a good stay This was our first time in a Ryokan so we were not sure what to expect. The staff was very nice and welcoming, and catered to our every need. The room was in traditional style where you sleep on futons, and have breakfast and dinner served to your room by the nice lady that is with you through your whole stay. Bathroom has a japanese toilet, and there is no shower in the room, instead you shower in the Onsen. What we did is use the Onsen, then have the evening shower, and eat dinner. The food served is traditional, and for some can be challenging, but in my opinion most of what we had was tasty. You can also talk to the hotel if you have certain requirements or prefer something different and a bit more western. The futons were OK, and there were extra pillows in the closet. The onsen is nice and relaxing. The location is also very good because it's right next to the Hakone Ropeway station. The hotel is quite old and not renovated, but in my opinion, it adds to the "magic" of experiencing a traditional stay. However, it can be cleaner. Overall a good stay, and we thank the hotel staff and the nice lady who was with us.

This Ryokan is up in the hills, far from anything except the Hakone cable car and ropeway. It is very authentic I am sure but very dated. The food was off in my opinion but I am not a fan of raw, fishy things that I don't know what they are. They try and explain but still a mystery on some of the items. You eat in your room on the floor which for a westerner was not comfortable however I realize it is their custom.

Proper Ryokan Inn experience with all the meals and hot tubs.

Staff are wonderful; quaint and traditional.

Cute place to stay

Classic Japanese rooms, well heated and food is amazing!

Room was very dirty, spider webs all over at the top. Private bath is tiny. Dinner was ok but breakfast was ehhh. It was very dissapointing. Have been excited to go to a ryokan for years and dont think ill give another one a go

The service was exceptional as were the dinners and breakfasts. The insensitive were are well equipped and relaxing after a day of exploring. The property is a short walk from the rope way. The only reason I didn’t give this property a five star is that is is old and in need of renovations ( peeling linoleum and water (?) stains in the toilet area.

do yourself a favor, and stay elsewhere. we had such high hopes for this leg of our trip. unfortunately, i have nothing good to report about this property. to put it softly, it was disgusting, especially by Japanese standards, and way overpriced for the condition of the facilities. the property needed a complete renovation 30 years ago, which we tried to look past. the private onsen was anything but inviting as it was surrounded by black mold (so much so that we didn't want our bare skin touching any surface), so we didn't even bother during our reserved and paid for time slot. we had two nights booked, and would have left the same day we checked in, but it was too late to book another hotel that night. we suffered through the night, and left the following morning before breakfast was served. doubtful we'll see any sort of refund for our subpar experience, so i can only hope this review steers others elsewhere. we've received no response from the property owner nor travelocity, which is also disappointing.

Have car to take us to check-in

Yamadaya is a mid range ryokan/inn walkable from Sounzan station (first ropeway station). Not a whole lot in terms of food and such but it’s good place for a rest and for quick access to the rope way to owakudani and the lake. There are 2 main hot bath area which converts from public to private baths at 7pm/7am. Facility wise some parts a bit more dated but the staff and service is really good. Food and value is great.

I would not recommend this hotel. There was mold on the walls and on the caulk in the bathroom. The room smelled musty and has a giant spider and beetle in it.

5 minutes walk from Souzan station, place was quiet with 2 onsens. Onsen are rotated every 12 hours. Kaiseki styled Dinner and breakfast were provided as there is very limited food option in Hakone area and most public transport end at 5pm

Hotel is very close to the ropeway and offers a shuttle bus to the main station which you really do need. Bedding arrangement is hard as a rock so be aware of that. The hotel itself is very dated and no especially clean. However I found that part of the old school charm. The included meals were absolutely outstanding traditional kaiseki style. Worth the price for that alone.

Exactly what I expected from a traditional Ryokan experience.

What an experience!!!!! Such a gracious and traditional place in Hakone. So thankful for making our experience so beautiful.

We had a really nice stay. This is our first ryokan experience. We arrived around noon and they were able to store our luggage so we can go tour the area with our Hakone Free pass. When we return to check in our luggage was already in our room. The heat was cranked up so our room was nice and toasty and there's hot green tea ready for us with a little piece of packaged cake, a nice touch after being out on a cold and rainy day. Our room is good size for the 2 of us and it is clean, no strange smell. It's a bit dated but that's the charm. Our room is on the 3rd floor, it has a nice view of the mountains. The outdoor onsen tubs on both the 3rd and 4th floor are really nice. It's great to be sitting in the outdoor tubs and inhale the mountain fresh air. The indoor onsen rooms on both floor were old and needs maintenance and renovation but I was using the outside onsen so that didn't bother me. Both meals were perfect, it was beautifully set up and has good flavor and variety. The futon was a bit hard for me, I didn't sleep very well because of it, other than that, it was a very nice stay and I would come back again.

We really enjoyed our stay at this Ryokan. It was in a perfect location at the end of the cable car and ropeway for easy access. The service was great and if you're after a traditional Ryokan experience this offers that at a very reasonable price. The food both evening and morning was very traditional, whilst not necessarily to our tastes entirely it was beautifully presented and again a great experience. We stayed for 2 nights and found that to be enough. There was no hot water in the rooms for showers etc, so the only option was the communal naked Onsen for washing and bathing. It was a real experience and we would recommend giving it a go. The property itself is a little shabby in parts but for that price we were not complaining. We would highly recommend if you want the traditional Ryokan experience.

The location was great with it being a short walk from the cable car station and the staff were friendly plus helpful. The building was definitely on the older side which we expected, however the rooms and facilities seemed to be lacking in cleanliness. The room we stayed in had cobwebs on the dm ceiling and dust/dirt could be seen along the baseboard areas of the room. The onsen / bath area was ok but the actual soaking area really could use some detail cleaning as the window edges were quite dirty. The meals were good overall but I would’ve appreciated it if they gave us the same meals for our children too as we had paid quite a bit more to include my 2 kids. For dinner they were not given the sashimi and one other dish which were some of the main dishes in dinner. Not was there a substitute.

The ryankan is about 3 minutes walking from Souenzan cable car station and it is convenient get to. They do free pick up from the cable car station as well if needed. Our family stayed in three rooms on the fourth floor. The ryankan is generally very clean. It being old, you do see a bit of spider webs here and there. But there is no concern for being clean. We sleep on tatamis and it is generally conformable. There are two public bath, one on third floor and one on the fourth floor. Both with an indoor hot spring and two outdoor bathtub. The two hot springs switches between men’s and women’s at 7 am and 7 pm. You can soak in onsen whenever you want to through the night. Dinner is at 6 pm. The food was good and tasty. While you enjoy the dinner, the room is converted to a bedroom. Breakfast is at 8 am and is equally 10 course and tasty. The room is converted to day time use when you have breakfast. The onsen is not very busy and occasionally have 2-3 other people. It is a good place to stay.