There may be additional charges, such as accommodation tax and hot spring tax, that you need to pay in local currency at the accommodation. Please refer to your booking voucher for more details.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property's WiFi speed is limited to a maximum of 1 Mbps. This property's train station shuttle operates a limited schedule, and guests must contact the property at least 24 hours in advance to arrange transfers, subject to availability. Pickup from Toba Station is at 2:15 PM, 3:30 PM, and 4:45 PM, and drop-off is at 9 AM, 10 AM, and 11 AM, daily.
Hotel only accepts guests with minimum age of 18