Yamakawa ZENZO

Arrived around 1245 pm and noticed nobody was at the ryokan. Searched the facility and noticed unkept rooms and the kitchen was filthy

Great

A bit out of the way but definitely worth it!

The room assigned to us was really good with an attached outdoor onsen and bath. Room was a little small and the futon wasn't as comfortable as what we were accustomed to in Japan. Being in the mountains we had 2 uninvited critters in our room. One was some flying insect and the other was a centipede which really freaked us out. It actually found it's way into our toiletry bag and lucky we spotted it before we stuck our hand in. The onsen in our room was good and clean. However the public onsen my wife and I found it not clean to Japan standard. There were beetles, spiders and cobwebs in and around the onsen. There was basically nothing close by so having half board is a must. We did and the dinner did not disappoint. Our only complaint would be that the aircon for some reason could not be switched on and it was very hot in the dining room. Overall we were satisfied, especially with our room with the attached onsen. Other aspects we feel can be improved. We would not likely return.

great place to stay. staff was very friendly. unfortunately the public baths were under renovation and we only had the baths in the room. although good and private, unable to enjoy being fully in an onsen. also it’s not hot enough. food was unique and special but meat was a bit too raw and tough, hence chewy. team needs to put a timer perhaps to standardise the cooking of the food

部屋付きのお風呂はお湯も雰囲気もとても良かったので、少しお部屋に手を入れたら、もっと良い宿になると思いました

上年12月份入住，浸溫泉特別舒服，由於今次夏天關係，溫泉水比較熱。

員工非常有禮，樂於解答我們的問題。

숙소 및 개별욕실 만족 스럽습니다. 다만 음료, 간단한 간식 거리등은 구매가 불가 합니다. 미리준비해 가야 ㅎ

夜のお食事、朝食共に、とっても美味しかったです。スタッフさんのおもてなし、絶妙な間の接客で、癒されました。お部屋に温泉があるのもありがたかったです。是非また行きたいです。

宿泊した部屋は広くて二人では広すぎるくらいでした。天井が高く吹き抜けだったのでそう感じたのだと思います ただ、蜘蛛の巣があったりしたのでちょっと残念でした その部屋に露天風呂がありいつでも入浴できました 囲炉裏の夕食も素材の味を生かしてとても美味しかったです

お食事もとても美味しくて、スタッフの方の接客もとても良くて、また行きたいと思える宿でした。

Good for service

찾아가는 길에 좀 실수를 해서 고생했지만 머무는 동안 다 잊혀질 정도로 만족한 스테이였어요 개별 노천탕 최고, 다만 대욕장은 대부분 사용치 않아서 그런지 청결상태 매우 아쉬웠습니다 저녁과 조식 맛있었어요

3回泊まりました∩^ω^∩ 温泉も料理も接客も素晴らしいと思います！ いつも若い男性スタッフとの会話がひそかに楽しみです♪これからも頑張ってください♪また行きます∩^ω^∩

各部屋に露天風呂が付いており、いつでも温泉に入れて贅沢でした。スタッフさんもみな丁寧で、夕食はモダンな囲炉裏で味も見た目も楽しめました。朝食がもっと温かければなお嬉しかったです。