Radisson Hotel, Astana

Hotels
8,4
/10
Very Good
49 reviews

What Guests Say About Their Stay

Verified traveler

10,0
/ 10
it was great but do not tell me what to write when i am doing a voluntary survey

Alena

10,0
/ 10
The hotel is good. I didn’t like that they don’t have their own gym and they use WorldClass club’s facilities which are great but you get a coupon for one time visit per day
In the Area
See Map
Sary Arka 4, Astana, Kazakhstan, 010000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Radisson Hotel, Astana is a good choice when you are visiting Astana. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Radisson Hotel, Astana

Sary Arka 4, Astana, Kazakhstan, 010000
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Discover More About Radisson Hotel, Astana

Location


Staying at Radisson Hotel, Astana is a good choice when you are visiting Astana.

About Radisson Hotel, Astana

From business event to corporate gathering, Radisson Hotel, Astana provides complete services and facilities that you and your colleagues need.

Radisson Hotel, Astana is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Have fun with various entertaining facilities for you and the whole family at Radisson Hotel, Astana, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Radisson Hotel, Astana is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Radisson Hotel, Astana.

All facilities in Radisson Hotel, Astana

Bar, Cafe and Lounge Radisson Hotel, Astana
Bar, Cafe and Lounge
Swimming Pool Radisson Hotel, Astana
Swimming Pool
Entertainment Facility Radisson Hotel, Astana
Entertainment Facility
Fitness Center Radisson Hotel, Astana
Fitness Center
Functional Hall Radisson Hotel, Astana
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • TV lounge
  • Spa
  • Sauna
  • Steam room

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon
  • ATM/Banking

General

  • Smoking area
  • Banquet
  • Ballroom

Connectivity

  • Free WiFi
  • WiFi (surcharge)

Business Facilities

  • Business facilities
  • Conference rooms

Family-friendly Facilities

  • Children pool

Transportation

  • Limo or town car service

Food and Drinks

  • Poolside bar

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Radisson Hotel, Astana

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Radisson Hotel, Astana
181
Number of floors in Radisson Hotel, Astana
18
Another facilities in Radisson Hotel, Astana
Laundry service, Multilingual staff, Express check-in, Wedding service, Luggage storage

Frequently asked question in Radisson Hotel, Astana

What are available facilities at Radisson Hotel, Astana?
There are top facilites at Radisson Hotel, Astana such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Radisson Hotel, Astana?
The standard check-in time at Radisson Hotel, Astana is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Radisson Hotel, Astana?
Radisson Hotel, Astana is a 5.0-star hotel.
How many floors does Radisson Hotel, Astana have?
Radisson Hotel, Astana has 18 floors.
How many rooms are available at Radisson Hotel, Astana?
Radisson Hotel, Astana has 181 rooms in total.
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More Reviews from Other Guests in Radisson Hotel, Astana

8,4
Very Good
From 49 reviews
Cleanliness

9,2

Room Comfort

8,4

Location

9,8

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Radisson Hotel, Astana

Number of reviews per page
20
40
Top reviews
Yuriy
10,0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Wonderful helpful stuff! Thank you guys so very much!
Evgeny
icon-Business with Friends
Business with Friends
2,0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

3 adult men were suggested to sleep in one King bed!!! Wow! We were really shocked how unfriendly the check in progress can be!!! The manager at the reception told us that they are lack of twin rooms. We were suggested to use one King bed for three of us!!!!)) Can you really imagine this?!))) By the way, we are are 3 adult men, we are very friendly but we're not eager to sleep all together. I'd like to remind that we payed the room for 3 adults and requested a twin bed and an extra bed.
Read More
??????
icon-Business
Business
10,0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Quite nice place to stay
Reginaldo
icon-Business with Partner
Business with Partner
8,0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

It is increadeable a 5star hotel and you have to carry your luggage in front of guys that looks should doing this. Also the full paid stay wasn't at system... sad by using Hotels.com
Verified traveler
6,0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

Rather disappointing overall, very hot in the room, even with the window open, key card kept not working so I had to go up and down to reception several times.
Thomas
icon-
8,0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

Went for the advertised staycation. The room service (food) is solid and prompt (<30 minutes). The rooms are as beautiful as they look in the photos and the clerk's speak decent English. My only complaints relate to the water and A/C. When I arrived, the water quit after washing my hands. A technician came to fix it, but it took 30 minutes for the rust to finish running out of the pipes in the bath tub. Even with the A/C on its lowest setting (12 celsius) it never really cooled down the room. This was a major drag and really marred what was otherwise a nice stay in an interesting, convenient location.
Read More
Kelvin
8,0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Hotel is located beside the bank and near to Astana Park. Breakfast has good selection but would be nice if there can be some variation of the hot food. Room is big and ample space to move around and for those with big luggage. Toilet is big too. Good if there is charging plug beside the bed. Staff were attentive though not all are proficient in English. Nice gesture to accommodate our request for late check as we were on 6pm flight. Guests are able to access World Class fitness centre, a mega fitness centre with classes, gym floor and indoor pool. Will stay at the property again for my next visit.
Read More
Verified traveler
10,0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

it was great but do not tell me what to write when i am doing a voluntary survey
Alena
10,0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

The hotel is good. I didn’t like that they don’t have their own gym and they use WorldClass club’s facilities which are great but you get a coupon for one time visit per day
Verified traveler
8,0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

The temperature in my room was very hot even without the heat turned on, but everything else about my stay was lovely. The Radisson is in a good location by the river. The staff were all very friendly and accommodating.
Christopher
8,0
/10
Reviewed 399 week(s) ago

Hotels.com verified review

Overall decent hotel experience. Good food (though a bit overpriced), nice gym affiliation. Rooms and hotel in general a bit outdated. Good service overall though.
Verified traveler
10,0
/10
Reviewed 401 week(s) ago

Hotels.com verified review

good
Verified traveler
8,0
/10
Reviewed 427 week(s) ago

Expedia Group verified review

Clean room, good breakfast, excellent fitness center
Angela
8,0
/10
Reviewed 470 week(s) ago

Hotels.com verified review

Very comfortable stay with pleasant and efficient staff. Shirt business trip, therefore not very much to say
Verified traveler
8,0
/10
Reviewed 601 week(s) ago

Expedia Group verified review

Great view of the river and/or the city. Excellent breakfast and very friendly staff.
LB-Y
8,0
/10
Reviewed 644 week(s) ago

Hotels.com verified review

The lay-out is a bit dated--lots of marble and columns, which wasn't a great first impression. However the room and furinishing were all first class. The service staff were wonderful and very responsive.
John
10,0
/10
Reviewed 655 week(s) ago

Hotels.com verified review

Excellent property, a little pricey
KAZIM
10,0
/10
Reviewed 720 week(s) ago

Hotels.com verified review

I ENJOY STAING WITH THEM THEY PROVIED GOOD SERVESES
ST
6,0
/10
Reviewed 850 week(s) ago

Expedia Group verified review

The best thing about this hotel is its enormous breakfast buffet served till 10:30am so that you can skip lunch, and the access to the fitness center/spa/swimming pool -- although their system of making you obtain a pass for each visit is tedious (as is the same Internet pass system, instead of just offering open access). For the phenomenal price you'd expect much more: that the towel warmer in the bath should work; that there should at least be a kettle in the room for coffee and tea; that the mirrored closet shouldn't have a crack in it -- all of the small stuff that makes a hotel worth the price. But the Radisson more or less has a monopoly as the only Western chain in town. This hotel would have been just fine at half the price. Let's hope future competition spurs either better service or room amenities. It would also be a better hotel if they served more Kazakh or Russian food, but the menu offerings in that regard are sparse (just manti) and mostly focus on pizza and European cuisine. Not even one shashlik or plov offering? The result is that you have to venture out into the tundra (-20C) if you want to eat well.
Read More
Woojin
icon-Business
Business
6,0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

So so
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Radisson Hotel, Astana

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,4
Very Good
From 49 reviews
Cleanliness

9,2

Room Comfort

8,4

Location

9,8

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Radisson Hotel, Astana

Number of reviews per page
20
40
Top reviews
Yuriy
10,0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Wonderful helpful stuff! Thank you guys so very much!
Evgeny
icon-Business with Friends
Business with Friends
2,0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

3 adult men were suggested to sleep in one King bed!!! Wow! We were really shocked how unfriendly the check in progress can be!!! The manager at the reception told us that they are lack of twin rooms. We were suggested to use one King bed for three of us!!!!)) Can you really imagine this?!))) By the way, we are are 3 adult men, we are very friendly but we're not eager to sleep all together. I'd like to remind that we payed the room for 3 adults and requested a twin bed and an extra bed.
Read More
??????
icon-Business
Business
10,0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Quite nice place to stay
Reginaldo
icon-Business with Partner
Business with Partner
8,0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

It is increadeable a 5star hotel and you have to carry your luggage in front of guys that looks should doing this. Also the full paid stay wasn't at system... sad by using Hotels.com
Verified traveler
6,0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

Rather disappointing overall, very hot in the room, even with the window open, key card kept not working so I had to go up and down to reception several times.
Thomas
icon-
8,0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

Went for the advertised staycation. The room service (food) is solid and prompt (<30 minutes). The rooms are as beautiful as they look in the photos and the clerk's speak decent English. My only complaints relate to the water and A/C. When I arrived, the water quit after washing my hands. A technician came to fix it, but it took 30 minutes for the rust to finish running out of the pipes in the bath tub. Even with the A/C on its lowest setting (12 celsius) it never really cooled down the room. This was a major drag and really marred what was otherwise a nice stay in an interesting, convenient location.
Read More
Kelvin
8,0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Hotel is located beside the bank and near to Astana Park. Breakfast has good selection but would be nice if there can be some variation of the hot food. Room is big and ample space to move around and for those with big luggage. Toilet is big too. Good if there is charging plug beside the bed. Staff were attentive though not all are proficient in English. Nice gesture to accommodate our request for late check as we were on 6pm flight. Guests are able to access World Class fitness centre, a mega fitness centre with classes, gym floor and indoor pool. Will stay at the property again for my next visit.
Read More
Verified traveler
10,0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

it was great but do not tell me what to write when i am doing a voluntary survey
Alena
10,0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

The hotel is good. I didn’t like that they don’t have their own gym and they use WorldClass club’s facilities which are great but you get a coupon for one time visit per day
Verified traveler
8,0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

The temperature in my room was very hot even without the heat turned on, but everything else about my stay was lovely. The Radisson is in a good location by the river. The staff were all very friendly and accommodating.
Christopher
8,0
/10
Reviewed 399 week(s) ago

Hotels.com verified review

Overall decent hotel experience. Good food (though a bit overpriced), nice gym affiliation. Rooms and hotel in general a bit outdated. Good service overall though.
Verified traveler
10,0
/10
Reviewed 401 week(s) ago

Hotels.com verified review

good
Verified traveler
8,0
/10
Reviewed 427 week(s) ago

Expedia Group verified review

Clean room, good breakfast, excellent fitness center
Angela
8,0
/10
Reviewed 470 week(s) ago

Hotels.com verified review

Very comfortable stay with pleasant and efficient staff. Shirt business trip, therefore not very much to say
Verified traveler
8,0
/10
Reviewed 601 week(s) ago

Expedia Group verified review

Great view of the river and/or the city. Excellent breakfast and very friendly staff.
LB-Y
8,0
/10
Reviewed 644 week(s) ago

Hotels.com verified review

The lay-out is a bit dated--lots of marble and columns, which wasn't a great first impression. However the room and furinishing were all first class. The service staff were wonderful and very responsive.
John
10,0
/10
Reviewed 655 week(s) ago

Hotels.com verified review

Excellent property, a little pricey
KAZIM
10,0
/10
Reviewed 720 week(s) ago

Hotels.com verified review

I ENJOY STAING WITH THEM THEY PROVIED GOOD SERVESES
ST
6,0
/10
Reviewed 850 week(s) ago

Expedia Group verified review

The best thing about this hotel is its enormous breakfast buffet served till 10:30am so that you can skip lunch, and the access to the fitness center/spa/swimming pool -- although their system of making you obtain a pass for each visit is tedious (as is the same Internet pass system, instead of just offering open access). For the phenomenal price you'd expect much more: that the towel warmer in the bath should work; that there should at least be a kettle in the room for coffee and tea; that the mirrored closet shouldn't have a crack in it -- all of the small stuff that makes a hotel worth the price. But the Radisson more or less has a monopoly as the only Western chain in town. This hotel would have been just fine at half the price. Let's hope future competition spurs either better service or room amenities. It would also be a better hotel if they served more Kazakh or Russian food, but the menu offerings in that regard are sparse (just manti) and mostly focus on pizza and European cuisine. Not even one shashlik or plov offering? The result is that you have to venture out into the tundra (-20C) if you want to eat well.
Read More
Woojin
icon-Business
Business
6,0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

So so
Number of reviews per page
20
40