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Rixos Almaty Hotel
Hotels
8,8
/10
Very Good
160 reviews
What Guests Say About Their Stay
Archishmat
10,0
/ 10
The lobby is absolutely stunning! The hotel has great room service, spacious rooms, easy to walk to popular locations from, and a very good stay in general. The staff was exemplary.
Eric
10,0
/ 10
The staff were very attentive and professional. The condition of the property and rooms was excellent. We also really enjoyed the quality and selection of the breakfast. I would stay here again.
Anthony
10,0
/ 10
Stayed here twice, bookending a week-long hiking trip in SE Kazakhstan. A new, fully appointed hotel-a little further from the city center than the big Soviet-era hotels, but still within easy walking distance from most major city attractions. Hotel was very accommodating for me around very early arrival and very late departure times.
In the Area
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506/99 Seifullina Ave, Almaty Qalasy, Kazakhstan, 050012
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Rixos Almaty Hotel
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What's around Rixos Almaty Hotel
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506/99 Seifullina Ave, Almaty Qalasy, Kazakhstan, 050012
Discover More About Rixos Almaty Hotel
Location
Rixos Almaty Hotel is a hotel in a good neighborhood, which is located at Almaty.
About Rixos Almaty Hotel
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Rixos Almaty Hotel exclusively for you.
Rixos Almaty Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Rixos Almaty Hotel.
All facilities in Rixos Almaty Hotel
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Indoor pool
- Turkish bath
- Spa
- Health club
- Garden
- Sauna
- Steam room
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Business center
- Conference rooms
- Computer station
General
- Smoking area
- Banquet
- Parking
- Terrace
Transportation
- Access to train station (surcharge)
- Limo or town car service
- Area shuttle with surcharge
Food and Drinks
- Bar
- Breakfast
- Snack bar
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Rixos Almaty Hotel
Important Note
- Fee for buffet breakfast: approximately KZT 8000 for adults and KZT 8000 for children
- Airport shuttle fee: KZT 14000 per vehicle (one-way, maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: KZT 7000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Safety features at this property include a smoke detector and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Rixos Almaty Hotel | 237 |
Number of floors in Rixos Almaty Hotel | 10 |
Another facilities in Rixos Almaty Hotel | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Luggage storage |
Frequently asked question in Rixos Almaty Hotel
What are available facilities at Rixos Almaty Hotel?
There are top facilites at Rixos Almaty Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Rixos Almaty Hotel?
The standard check-in time at Rixos Almaty Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Rixos Almaty Hotel provide breakfast?
Yes, Rixos Almaty Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Rixos Almaty Hotel
Traveloka (2)
Other sources (160)
8,8
Very Good
From 160 reviews
Cleanliness
8,8
Room Comfort
8,8
Location
8,6
Service and Facilites
8,8
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Traveler Reviews Rixos Almaty Hotel
Number of reviews per page
20
40
Top reviews
Jayshan
2,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
What a bizarre experience.
nicola
4,0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
I don't understand why they charge the amount they do for a night. The hotel rooms are old, smelling, towels look like a floor cloth. Bed linen is so cheap. Staff is just ok. 400 euros per night for this? Disappointed
Anton
8,0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
We enjoy our stay!
Archishmat
Leisure
10,0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
The lobby is absolutely stunning! The hotel has great room service, spacious rooms, easy to walk to popular locations from, and a very good stay in general. The staff was exemplary.
Eric
Business and Leisure Family
10,0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
The staff were very attentive and professional. The condition of the property and rooms was excellent. We also really enjoyed the quality and selection of the breakfast. I would stay here again.
Vincenzo
Business
10,0
/10
Reviewed 97 week(s) ago
Hotels.com verified review
Great hotel in a very convenient location, will definitely stay there again
Harry
Business
2,0
/10
Reviewed 97 week(s) ago
Hotels.com verified review
I got severe food poisoning from breakfast. The food was Luke warm rather than hot (chicken, sausages etc) I suggest that the hotel focuses on ensuring the food temperatures are correct as I was severely ill from this
Anthony
Leisure
10,0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
Stayed here twice, bookending a week-long hiking trip in SE Kazakhstan. A new, fully appointed hotel-a little further from the city center than the big Soviet-era hotels, but still within easy walking distance from most major city attractions. Hotel was very accommodating for me around very early arrival and very late departure times.
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RITCHIE
Leisure
6,0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
This hotel is 5 stars in name only. The hard product and service are 3 stars at best. While the lobby is opulent, the standard rooms are dated and in dire need of a remodel. The room assigned to me had stained carpets. The mattress was too firm, and the top bed sheet had small holes on it. Upon arrival at 4:00AM, no one from the bell desk staff offered to assist me with my luggage even though there were several of them just milling around by the entrance. If you order room service, you had to pay for your items at the time of delivery (no room charge!). On a positive note, my orders were delivered to me exactly within 30 minutes as promised. The friendliness and professionalism of the staff were inconsistent. Some were outstanding and others did not want to be bothered.
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Verified traveler
6,0
/10
Reviewed 109 week(s) ago
Hotels.com verified review
Check in only at 2.00 pm
Long waiting time
Rooms old. Need refreshment
Alper
Leisure
10,0
/10
Reviewed 110 week(s) ago
Expedia Group verified review
.
Nataliya
Leisure with Children
8,0
/10
Reviewed 129 week(s) ago
Expedia Group verified review
Rooms require renovation but overall it’s a good option in a comfortable location
Bashir
Business with Partner
10,0
/10
Reviewed 133 week(s) ago
Expedia Group verified review
Good
Neelesh
Leisure
10,0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
Located within walking distance (20 min) or a short taxi ride from The Baluan Sholak Palace of Culture and Sport. Excellent breakfast buffet every morning. Thanks to the staff at reception for helping book a last minute taxi to the airport early in the morning which arrived in no time. Recommend using their pick up service too. Best to have them give passengers arriving 30 extra minutes to deal with luggage, immigration.
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Lance
2,0
/10
Reviewed 137 week(s) ago
Hotels.com verified review
I’ve stayed many times at the Rixos and this was by far the worst stay.
I’ll start with the positive which was the Spa.
The negatives
5 emails and 2 phone calls to arrange airport pickup.
Arrived at 18.00 to be told the room was not ready.
Ordered room service. After 90 minutes it didn’t arrive so I cancelled.
No towels left after housekeeping. Had to go and find the housekeeping staff to get staff.
Requested hotel car to the airport only to be told they had none available and offered no alternative. For a 5 star hotel this is completely unacceptable.
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Verified traveler
Business
6,0
/10
Reviewed 138 week(s) ago
Hotels.com verified review
I arrived very early, due to early flights. They weren't at all accommodating. I tried to explain that I spent 30+ hours in airplanes and airports, and needed rest very badly. They said they had room available but couldn't let me check in until the official check in time. I get it when they are fully booked, but that wasn't the case. If you're in the hospitality business, it's often appreciated by customers when the hotel is more welcoming and accommodating, especially a highly-rated hotel. I spent 5 hours in the lobby, waiting. Unacceptable!! I travel a lot, and in most cases when my flights arrive early, hotels don't make me wait and feed me their "policy" excuse. They just accommodate. I didn't get a warm welcome at Rixos.
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richard
Leisure with Partner
8,0
/10
Reviewed 146 week(s) ago
Expedia Group verified review
Very clean, very secure. The pool area was really nice. There was an annoying computer Ordered room service several times and it was also really good. Taxis in and out of the property was very easy.
ZHANAT
Business and Leisure
8,0
/10
Reviewed 167 week(s) ago
Expedia Group verified review
Very nice hotel. Very clean and nice inside. Didn't like the staff at the reception at check-in.
Arman
6,0
/10
Reviewed 172 week(s) ago
Expedia Group verified review
The property was alright, lobby was fantastic, coffee and water are extremely expensive. Cigar lounge was nice. Breakfast was not good example: watery scrambled eggs.
Sisavanh
Leisure
10,0
/10
Reviewed 175 week(s) ago
Expedia Group verified review
Great location. Easily walk to restaurants and parks. Staff is very friendly and helpful.
Number of reviews per page
20
40
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