Sentrim Castle Royal Hotel

Hotels
6,6
/10
Pleasant
114 reviews

What Guests Say About Their Stay

Joshua
10,0
/ 10
Beautiful colonial style hotel. Great restaurant. Extremely helpful staff. Highly recommend!
Ram
10,0
/ 10
The stay was comfortable and the staff were cooperative. As it was in city area, i could able to visit our business related activity without delays.
Anna
10,0
/ 10
I think the room you get definitely impacts the success of your stay at this hotel. Even though the rooms are somewhat tired and in desperate need of renovating, the room at the back of the hotel was just what I needed after my exhaustive journey and for the conference calls I needed to make. The staff were lovely as always, and the food was great! If only the hotel was renovated and the lift fixed, it would be getting a complete 5 from me!!
In the Area
See Map
Moi Avenue, Mji Wa Kale/Makadara, Mvita, Mombasa, Kenya, 0800

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Sentrim Castle Royal Hotel is located in area / city Mji Wa Kale/Makadara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sentrim Castle Royal Hotel

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Moi Avenue, Mji Wa Kale/Makadara, Mvita, Mombasa, Kenya, 0800
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Location


Sentrim Castle Royal Hotel is located in area / city Mji Wa Kale/Makadara.

About Sentrim Castle Royal Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sentrim Castle Royal Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sentrim Castle Royal Hotel exclusively for you.

With all facilities offered, Sentrim Castle Royal Hotel is the right place to stay.

All facilities in Sentrim Castle Royal Hotel

Others Sentrim Castle Royal Hotel
Others

Hotel Services

  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Laundry service
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

General

  • Parking
  • Banquet
  • Lockers
  • Smoking area

Business Facilities

  • Meeting rooms
  • Conference center

Things to Do

  • Shops

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Sentrim Castle Royal Hotel

Important Note
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:30 AM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 12:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - Before 10:00
Available rooms at Sentrim Castle Royal Hotel
68
Number of floors in Sentrim Castle Royal Hotel
3
Another facilities in Sentrim Castle Royal Hotel
Tours, Wedding service, Luggage storage, Porter, 24-hour Receptionist

Frequently asked question in Sentrim Castle Royal Hotel

What are available facilities at Sentrim Castle Royal Hotel?
There are top facilites at Sentrim Castle Royal Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sentrim Castle Royal Hotel?
The standard check-in time at Sentrim Castle Royal Hotel is starting from From 12:00 while the latest check-out time is at Before 10:00

More Reviews from Other Guests in Sentrim Castle Royal Hotel

6,6
Pleasant
From 114 reviews
Cleanliness

7,0

Room Comfort

6,4

Location

7,8

Service and Facilites

7,2

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Traveler Reviews Sentrim Castle Royal Hotel

Number of reviews per page
20
40
Top reviews
Angela
icon-Leisure
Leisure
4,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

My shower did not work and front desk did nothing to resolve the problem
Joshua
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Beautiful colonial style hotel. Great restaurant. Extremely helpful staff. Highly recommend!
Ram
icon-Business
Business
10,0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

The stay was comfortable and the staff were cooperative. As it was in city area, i could able to visit our business related activity without delays.
Masud
icon-Leisure
Leisure
6,0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

Good central location to explore Mombasa island. Needs some modernisation.
Paul
8,0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

Very convenient location with a sense of history. The property is getting tired and needs some renovation. It is good value and I will continue to stay there when I visit Mombasa.
Verified traveler
4,0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

The Sentrim Castle Royal Hotel is an historic place in Mombasa. Unfortunately, as castle, is breaking in pieces, and for the royal, there is nothing remaining of what it could have been. I got a room in the five floor extension built without lift !!! but was kindly moved to the old building, with a lift, but where an exhausted AC heates more than cooles the room. One of the features of these old building or new extension rooms are their dirty walls, including spots of mosquitos the clients crushed, sometimes blood included. The furniture is old, the curtains are dusty. I only got one towel in my room, for all purposes, body, hands and floor. The cold water faucet was broken and the shower water jet got no pressure, just kind of dropping ... For unknown reasons the hotel stills holds two stars and I was charged 100 USD, a scam !!! I was also charged for a cappucino I got instead of my breakfast. It is not a consolation, but the staff was nice.
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Alan
8,0
/10
Reviewed 386 week(s) ago

Hotels.com verified review

Ideal for business
Solo
4,0
/10
Reviewed 394 week(s) ago

Expedia Group verified review

I stayed 4 nights. The room furniture was outdated and needs modernizing. The bathtub fixtures were rusted, in particular the grab bars. Not little specks of rust but full-on (90%) rusted out. Didn’t feel safe even touching them to get in and out the tub. Each morning the bathtub had 3-4 centipedes in it. Water pressure and temperature weren’t adequate. The room wasn’t cleaned daily as evidenced by the bathtub ring and wash basin residue. Pay more and stay someplace else. Very disappointed.
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John patrick
2,0
/10
Reviewed 394 week(s) ago

Hotels.com verified review

Abusive staff. Extra costs. No view. Rubbish place
Anna
10,0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

I think the room you get definitely impacts the success of your stay at this hotel. Even though the rooms are somewhat tired and in desperate need of renovating, the room at the back of the hotel was just what I needed after my exhaustive journey and for the conference calls I needed to make. The staff were lovely as always, and the food was great! If only the hotel was renovated and the lift fixed, it would be getting a complete 5 from me!!
Read More
Verified traveler
6,0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

Warm welcome and good service, but the room was basic and beds not very comfortable. Within walking distance to the old town and waterfront.
Vidya
6,0
/10
Reviewed 435 week(s) ago

Hotels.com verified review

Great kication
Kavirondo
4,0
/10
Reviewed 451 week(s) ago

Expedia Group verified review

Very noisy road adjacent to bar and restaurant. Breakfast, very poor quality, greasy fried foods. Bar smells of cigarette smoke. Internet very slow. Bed very hard. Shower was good though.
Verified traveler
4,0
/10
Reviewed 464 week(s) ago

Expedia Group verified review

Hotel was in town. Mombassa is very noisy and hot. It's impossible to sit in the restaurant which is adjacent to the main street and hear what people are saying. The hotel is built like a blast from the past but it needs refurbishing. It is such a shame. The noise pollution spoils the hotel setting.
randy
6,0
/10
Reviewed 500 week(s) ago

Expedia Group verified review

The hotel is located in central Mombasa. It is well run and organized, not fancy but safe and comfortable
Dag Werner Larsen
2,0
/10
Reviewed 602 week(s) ago

Hotels.com verified review

far too expensive for the quality we got, if we paid a quarter of the price we had been pleased
Ruth
4,0
/10
Reviewed 616 week(s) ago

Expedia Group verified review

The hotel is not maintained to the standard it was suggested. This is the second time I have had to rewrite it.
Bob
8,0
/10
Reviewed 622 week(s) ago

Expedia Group verified review

Very convenient hotel that is the best option if you want to stay in the middle of town. A reliable restaurant with local food. Roomy and clean rooms.
Verified traveler
6,0
/10
Reviewed 623 week(s) ago

Expedia Group verified review

Royal castle hotel is one of the better hotels in Mombasa town and quite affordable and centrally located. Staff are friendly and helpful. The open air terrace in front of the hotel is pleasant to relax. I had some difficulties with internet access in my room, but was given another room later where it worked.
Ina
2,0
/10
Reviewed 626 week(s) ago

Expedia Group verified review

If it wouldn't be because of the friendly staff, I would say that this is the worst hotel ever!! The hotel looks like a ruin, in a very bad shape. The room was noisy, smelly, dirty and very uncomfortable. The breakfast was a desaster as well. The staff is friendly but completely unorganized. Fortunately I've only spent one night in this desaster.
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Number of reviews per page
20
40

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Others 4 Sentrim Castle Royal Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.