Savan Resorts

Old and molded

Savan Resorts is a beautiful hotel thats conveniently located about ten minutes to Savannakhet Airport. When we arrived the staff were attentive and helped us with our bags. We stayed on both sides of the resort which is a casino. The suites were very nice. They have many amenities including a gym, pool, spa, cafe and lots of food options! Everyone that worked there were so kind and were willing to go out of their way to help us. We enjoyed the cafe, spa, and chopstix. On our departure day they told us about their free airport shuttle and their employee Win went with us and helped us check in and stayed with us until we got through security. The service was impeccable I’d definitely stay there again.

Extremely foreigner unfriendly unless you are SE or E Asian. If I could give it a zero I would.

Amazing!!!!! Staff was absolutely fantastic!!! Mackey at the bar and pool went above and beyond! He even helped me take a mini photo shoot.

The hotel was quite nice and realxing but the location is out of the way if you want to explore the city. In addition finding transportation for a reasnable price is a big issue. However if you call the hotel late at night you can have a taxi pick you up as a last resort. Lastly, my girlfriend and i used the laundry service and were shocked at the price $57 USD for a couple underwear, 2 jackets, socks, [4 days worth of cloth] a highway robbery. Overall not the best experience but the actual room was solid.

Best Service ever I received from friendly and warmhearted staffs

Clean but the bathroom need to update & the sink need to fix the drain

Very good hotel with low price.. We happy when stay here,will recommend peaple. Next time will book this hotel

I saw some negative reviews on this hotel so I was reluctant to book. However I was pleasantly surprised. This is a very nice casino/hotel. Room was very clean and spacious. Opened curtains and got a full view of the casino floor. Staff was very very friendly and each shift had an english speaker. The food was excellent. Free shuttle ride back to Thailand. Very nice stay. Only problem was the bed. The bed was felt like I was sleeping on wood with metal springs poking me. Could not sleep on it and left the hotel early because of it. Other than that, excellent.

Bed not comfortable. Hot water take to long.not enough toilet paper

This place is a large border town 24 hour casino complex with a 2 story hotel above it. Half of the rooms have their only windows facing the gaming floor. The casino recently changed hands so maybe they will renovate it. They were renovating the rooms while I was there (flat screen TVs, mini fridges, hot water kettles, and WiFi). The WiFi did have some intrusive program that blocked streaming and torrents as well as access to many international sites. The restaurants, bar, and breakfast were not as depicted. There was no live entertainment the nights I stayed there. They did have a gym, massage/spa, and karaoke room with girls. I was told it was 3000 Thai baht for one of the girls to sit with a guest for an hour. The breakfast was a typical Asian style hotel buffet. I asked about the other food and was told it would take a long time and to order room service. As for the casino part of the hotel I didn't try as it is not really my thing and it was too smoky. It didn't look impressive like Vegas, Macau, or Phnom Phen so it would probably be disappointing if you were serious. The service was unusually good and included bellman, check in, check out, manager, and everyone else. Language barriers existed with most staff but the manager did speak very good English. On a final note the hotel is about 3 KM from the friendship bridge, 5 KM to town, and 8 KM to the colonial plaza. You will need your own transportation or be relying on taxis and tuk tuks.

Was average, Staff were nice, but little english. Hotel only took Thai Baht not Kip, this was frustrating.

This is no more than a 2 star hotel. It was clean and breakfast had a choice but not of a great standard. The rooms were okay but nothing to write home about. The whole ambience is rather dingy due to the casino being in permanent darkness, even the curtains were drawn n the breakfast room. However, my lasting memory will be that of the staff, while they were helpful and polite when needed they looked completely bored and totally fed up with life, especially those in the casino. Any interaction with staff at reception, cafe etc was meet with shock that someone should be talking with them, then confusion as they did not know how to react. Working conditions and pay of staff I would suspect is not good and my room looked onto what appeared to be workers quarters. I felt so sorry for the predominantly young work force who seem to have settled for what appears to be a miserable existence. This feeling is transferred to the guests. With not much choice in Suvvanakhet this hotel seems to be the only choice. There is nowhere within walking distance from the hotel to go to. Wifi in room was terrible until we got a router fitted. We were told 20 min then had to call again twice before we managed to get it!

About the best you can get in Savannakhet.

I being stay at this hotel many time , it good service provided by receptionist and housekeeping team, but first the room provide me at 1st sty is in poor condition carpark with black oil stain , shower head came off, flushing system not working,strong cigcrete smear, later put me to 2nd sty newly renovated room, it condition is better than the 1st sty, hope the hotel get it renovate the 1st sty at main building

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