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- Hotel in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
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Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Hotels
8,7
/10
Very Good
1.007 reviews
What Guests Say About Their Stay
a***h
9,4
/ 10
A great hotel before my long flight, just inside the terminal. Good hospitality and warm staff, very helpful. Big room and fully equipped room. Will stay here again.
CHALERMRAT J.
9,7
/ 10
Check-in is relatively slow / new accommodation is clean, food is served. In the airport Easy to travel to the machine.
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ZABIDAH OTHMAN
9,1
/ 10
Customer service at front office, room facilities are very satisfactory.
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Monika
10,0
/ 10
Great property! We used this as a day room as we had a long layover in KL. The hotel is literally outside the airport and in the KLIA shopping mall. Easy to access and quick checkin.
The room was large and super comfortable. They give you lots of little extras in the room so you don't need to carry much.
Remember it is part of the Plaza Premium Lounge so if you have access to these lounges, you can grab free food and drink from the lounge.
The train to KL city is literally there and it takes you to straight to the Sentral.
Worked perfectly for us.
Joanne
10,0
/ 10
Perfect for quick stay in the airport. Not too noisy and very comfortable. Has everything we need
In the Area
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Level 2M, Gateway@klia2 (Landside/before immigration clearance), Sepang, Selangor, Malaysia, 64000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
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What's around Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Level 2M, Gateway@klia2 (Landside/before immigration clearance), Sepang, Selangor, Malaysia, 64000
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Discover More About Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Aerotel Kuala Lumpur is a one-of-a-kind book-by-hour airport transit hotel which is poised to offer convenient and comfortable airport accommodation. With a mere 1-minute walk to the Departure Hall, it offers comfy rooms, flexible hourly bookings, selected in-room dining options, powerful hot showers, attentive services with a goal to provide all the comforts of home right at the airport for travellers.
All facilities in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Common Space
Lobby
Accommodation Services
Bedroom
In-room Bathroom
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Separate shower and tub
- Shower
- TV
General
- AC
- Connecting rooms
- Family room
- Heater
- Non-smoking room
Public Facilities
- Early check-in
- 24-hour room service
- Restaurant
- Room service
- WiFi in public area
Hotel Services
- 24-hour Receptionist
- Luggage storage
- Multilingual staff
- Newspaper in lobby
Nearby Facilities
- ATM/Banking
- Gift shop
- Shops
- Supermarket
Food and Drinks
- Bar
- Cafe
- Dining area
Business Facilities
- Meeting facilities
- Photocopier
Connectivity
- Free WiFi
Accessibilty
- Disabled access friendly
Accommodation Policy & General Information in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
- Guests are required to provide an estimated check-in time to the property prior to arrival. Please contact hotel at rsvn.mal@plaza-network.com for your flight details. - Dear Valued Guest Kindly be informed that there will be renovation works being carried out on Level 2, within gateway@klia2 (The Mall), from now until 1 March 2020, 10pm to 7am. We will encounter minimal construction work noise in our guestrooms during this time and sincerely apologies for any inconvenience caused. Thank You for your patience and kind understanding. The Management
ALERT: i) Guest with a valid 24-hr PCR or RTK antigen test result to be shown upon check-in. Result must be negative for room stay. ii) Guest without a 24-hr PCR or RTK antigen test result is subject to a self-test upon check-in on site. Kits are available upon check-in.
ALERT: i) Guest with a valid 24-hr PCR or RTK antigen test result to be shown upon check-in. Result must be negative for room stay. ii) Guest without a 24-hr PCR or RTK antigen test result is subject to a self-test upon check-in on site. Kits are available upon check-in.
Pets
Pets are not allowed in the accommodation.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 | 76 |
Another facilities in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 | Cable TV, Desk, Hairdryer, Separate shower and tub, Shower |
Frequently asked question in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
What are available facilities at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?
There are top facilites at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 such as AC, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?
The standard check-in time at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is a 4.0-star hotel.
How many rooms are available at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 has 76 rooms in total.
Does Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 provide parking?
Yes, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Traveloka (497)
Other sources (510)
8,7
Very Good
From 497 reviews
Provided by travelers on
Cleanliness
9,0
Room Comfort
8,8
Meal
8,3
Location
9,0
Service and Facilites
8,6
People often mention about Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
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Accessibility (21)
Bedroom (21)
Staff Friendliness (17)
Ambiance (17)
Room Space (17)
Hotel Area (17)
Bathroom (16)
Check-in/out Time (15)
Surroundings (14)
Wifi (12)
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Traveler Reviews Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Number of reviews per page
20
40
Customer reviews
CH
Christina H.
Transit
9,1
/10
Reviewed 1 day(s) ago
Very easy to stay inside airport hotel. The best one, so comfortable, and you can check in anytime. 12 hours stay from your check-in time means it depends on when you check in and you can rest 12 hours inside.
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NM
Nicolas M. N.
8,8
/10
Reviewed 3 day(s) ago
Very practical before a flight, shops and restaurants nearby
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Verified Traveler
8,7
/10
Reviewed 2 week(s) ago
All beautiful except for the noisy room. Guys, the ppl staying at this hotel is because they are om transit or need to do a stop for sleeping, what's the point of having a non soundproofing room?
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Verified Traveler
Transit
10,0
/10
Reviewed 4 week(s) ago
Recommended for transit hotel and the hotel location is very strategic for shopping and culinary
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1 people find it helpful
A***a
9,4
/10
Reviewed 5 week(s) ago
Before check in, the receptionist informed me that the entire KLIA2 was expected to experience power shutdown from 11pm until 5am the next morning. However, that didn't affect my stay at the hotel. I slept in comfort and all amenities were sufficient. Definitely will repeat my stay here.
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a***h
Transit
9,4
/10
Reviewed 5 week(s) ago
A great hotel before my long flight, just inside the terminal. Good hospitality and warm staff, very helpful. Big room and fully equipped room. Will stay here again.
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a***m
8,8
/10
Reviewed 13 week(s) ago
The place is amazing. Located in the klia2 area. Very helpful for those of you who are in transit, especially those using Air Asia. From international arrivals, exit immigration and then go up to level 2m. Very close. You don't need to leave the airport. There are also many restaurants around the hotel. The hotel atmosphere and rooms are comfortable, although I didn't like the pillows and mattress. But that's not a big problem.
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2 people find it helpful
EN
Elmyra N. K.
Transit
9,4
/10
Reviewed 14 week(s) ago
I only stayed here for one night, I picked the 12-hour room. Facilities are good for just a 1 night stay. Room is not too spacious, but just enough to store our luggage. My type of room had a shared bathroom, but it was very clean. The bed is also very comfortable. All in all, a 10/10 stay!
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H***a
10,0
/10
Reviewed 16 week(s) ago
Great place for transit. Near all the restaurants.
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adelina
Medical
9,7
/10
Reviewed 19 week(s) ago
Easy check in, clean room.
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K***h
Transit
8,5
/10
Reviewed 23 week(s) ago
Convenient and clean, compact and comfortable.
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Accommodation's Reply
22 May 2025
Thank you for your kind feedback. We are glad you found the stay convenient, clean and comfortable. We hope to welcome you back in the near future.
Thank you.
Kind regards,
Annabel Teh
Hotel Manager - Aerotel KUL
Ivonny M.
Leisure
9,4
/10
Reviewed 28 week(s) ago
It is very suitable for those who have early morning flights because they are not rushed for time & are right in the KLIA 2 area.
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1 people find it helpful
Accommodation's Reply
25 Apr 2025
Thank you so much for taking the time to post a review,Ivonny M! We are so happy to hear that you satisfied for services offered. We truly appreciate on the comments received and we are very sorry for any inconvenience caused during your stayed. We would love to welcome you back soon. Thanks again! Best Regards, Puteri Reservation- Aerotel KUL
G***t
6,5
/10
Reviewed 28 week(s) ago
Location and others are OK. Only problem is noisy. Close the door sounds heard a lot.
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Accommodation's Reply
25 Apr 2025
Thank you so much for taking the time to post a review! We are so happy to hear that you satisfied for services offered. We truly appreciate on the comments received and we are very sorry for any inconvenience caused during your stayed. We would love to welcome you back soon. Thanks again! Best Regards, Puteri Reservation- Aerotel KUL
Yudi H.
Leisure
9,4
/10
Reviewed 29 week(s) ago
The room was comfortable but we had to wake up early to go to immigration.
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1 people find it helpful
Accommodation's Reply
08 Apr 2025
Thank you so much for taking the time to post a review, Yudi H! We are so happy to hear that you satisfied for services offered. We truly appreciate on the comments received and we are very sorry for any inconvenienced caused during your stayed. We would love to welcome you back soon. Thanks again! Best Regards, Puteri Reservation- Aerotel KUL
M***a
Leisure
8,8
/10
Reviewed 39 week(s) ago
wanted to check in but only went up 1 floor in less than 5 minutes 😍🤩
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Accommodation's Reply
24 Jan 2025
Thank you so much for taking the time to post a review! We are so happy to hear that you satisfied for services offered. We truly appreciate on the comments received and it is rewarding to be hear. We would love to welcome you back soon and looking forward to meet you soon. Thanks again!
DT
David T.
8,5
/10
Reviewed 40 week(s) ago
For those who have an early morning flight. It is very suitable to stay here.
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Accommodation's Reply
24 Jan 2025
Thank you so much for taking the time to post a review! We are so happy to hear that you satisfied for services offered. We truly appreciate on the comments received and it is rewarding to be hear. We would love to welcome you back soon and looking forward to meet you soon. Thanks again!
E***a
Leisure
9,4
/10
Reviewed 41 week(s) ago
Very nice and comfy hotel to stay overnight whenever you got the morning flight in order not to rush early to the airport.. I would stay here again on my next trip.. To feel safe for morning flight
1 people find it helpful
Accommodation's Reply
24 Jan 2025
Thank you so much for taking the time to post a review! We are so happy to hear that you satisfied for services offered. We truly appreciate on the comments received and it is rewarding to be hear. We would love to welcome you back soon and looking forward to meet you soon. Thanks again!
N***r
Leisure
10,0
/10
Reviewed 42 week(s) ago
It was a last moment check in but they gave the best service. Highly recommended!
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Accommodation's Reply
24 Jan 2025
Thank you so much for taking the time to post a review! We are so happy to hear that you satisfied for services offered. We truly appreciate on the comments received and it is rewarding to be hear. We would love to welcome you back soon and looking forward to meet you soon. Thanks again!
nr
nadzirah r.
Staycation
9,1
/10
Reviewed 45 week(s) ago
Comfortable bed. Beautiful and comfortable room, clean. Check in- can be long queue.
1 people find it helpful
Accommodation's Reply
13 Dec 2024
Thank you so much for taking the time to post a review, Nadzirah!
We are so happy to hear that you satisfied for services offered and that our cleanliness and comfortable beds were particularly highlight. Additionally, appreciated on highlighting the long queue, we will try our best to improve accordingly. We truly appreciate on the comments received and loved to welcome you back soon. Thanks again and have a great day ahead!
i***l
8,5
/10
Reviewed 48 week(s) ago
Located on the 2nd floor of klia-klia, the room is spacious and clean, only 100 meters from the check-in counter, very helpful if you are in transit, close to the food counter which is open 24 hours
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2 people find it helpful
Accommodation's Reply
13 Dec 2024
Thank you so much for taking the time to post a review!
We are so happy to hear that you satisfied for services offered and that our cleanliness and comfortable beds were particularly highlight. We truly appreciate on the comments received and loved to welcome you back soon. Thanks again and have a great day ahead!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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