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Apple 1 Hotel Gurney
Hotels
8,3
/10
Very Good
571 reviews
What Guests Say About Their Stay
Accessibility (22)
Bedroom (20)
Surroundings (19)
Check-in/out Time (19)
Nicholas H.
8,4
/ 10
Cheap Accommodation, Strategic location since I want to go to Adventist Hospital, just 200 meters from hotel, Near to Gurney Plaza and Gurney Paragon mall. Good Room and service as the price says. Overall I really satisfied
antonio iklanata
8,8
/ 10
Overall ok, nice location and staff
ROY M. S.
9,4
/ 10
Clean, receptionist is friendly.
Vilfredo Marojahan Naibaho
9,7
/ 10
The cleanliness is excellent. I feel comfortable and sleep well. The staff is friendly and very helpful
tri p. p. e.
8,5
/ 10
The hotel is near Adventis Hospital and good service.
In the Area
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370, Lebuhraya Maktab, Georgetown, Gurney Drive, Penang, Malaysia, 10350
Main Facilities
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AC
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Apple 1 Hotel Gurney
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What's around Apple 1 Hotel Gurney
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370, Lebuhraya Maktab, Georgetown, Gurney Drive, Penang, Malaysia, 10350
Discover More About Apple 1 Hotel Gurney
Location
Apple 1 Hotel Gurney is located in area / city Gurney Drive.
About Apple 1 Hotel Gurney
For you, travelers who wish to travel comfortably on a budget, Apple 1 Hotel Gurney is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Apple 1 Hotel Gurney provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Apple 1 Hotel Gurney, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Apple 1 Hotel Gurney is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Are you a shopaholic? Staying at Apple 1 Hotel Gurney will surely spoil you for numerous shopping centers nearby.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Apple 1 Hotel Gurney is suitable for you who value privacy during your stay.
Apple 1 Hotel Gurney is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Apple 1 Hotel Gurney is a hotel with great comfort and excellent service according to most hotel's guests.
Apple 1 Hotel Gurney is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Apple 1 Hotel Gurney
Common Space
Lobby
Accommodation Services
Exterior
Bedroom
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Hotel Services
- Welcoming drinks
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
General
- AC
- Family room
- Non-smoking room
- Smoking area
Accessibilty
- Accessible parking
- Disabled access friendly
- Wheelchair accessible
Public Facilities
- Parking
- WiFi in public area
Transportation
- Limited parking
Things to Do
- Garden
Connectivity
- Free WiFi
Accommodation Policy & General Information in Apple 1 Hotel Gurney
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
General Check-in Instructions
Tourism Tax (mandatory under Malaysia law) MYR 10 per room per night is applied to All Foreign Guests. This tax is NOT INCLUDE in room rate and must pay upon check-in. Guests with a valid Malaysian Identity Card or Valid Permanent Residents (MYPR) Card are EXEMPTED. Valid Government-Issued Identification require upon check-in, along with credit card / cash to cover the incidentals and deposits. Hotel will collect deposit of MYR 50.00 per room per night. Security Deposit will be fully refund if there is no abuse, damage, or violation of hotel's property during your stay.
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General Information
Popular Facilities | AC, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at Apple 1 Hotel Gurney | 23 |
Number of floors in Apple 1 Hotel Gurney | 2 |
Another facilities in Apple 1 Hotel Gurney | ATM/Banking, Beauty salon, Grocery, Hair salon, Laundry |
Frequently asked question in Apple 1 Hotel Gurney
What are available facilities at Apple 1 Hotel Gurney?
There are top facilites at Apple 1 Hotel Gurney such as AC, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Apple 1 Hotel Gurney?
The standard check-in time at Apple 1 Hotel Gurney is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Apple 1 Hotel Gurney
Traveloka (571)
Other sources (13)
8,3
Very Good
From 571 reviews
Provided by travelers on
Cleanliness
8,2
Room Comfort
8,1
Meal
7,9
Location
8,6
Service and Facilites
8,1
People often mention about Apple 1 Hotel Gurney
All
Bedroom (21)
Surroundings (19)
Bathroom (19)
Accessibility (18)
Staff Friendliness (18)
Check-in/out Time (16)
Ambiance (15)
Hotel Area (14)
Distance to City Center (13)
Wifi (13)
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Traveler Reviews Apple 1 Hotel Gurney
Number of reviews per page
20
40
Customer reviews
sunita
Medical
8,2
/10
Reviewed 4 day(s) ago
Good place, near Penang Adventist Hospital (walk 3-5 mins), to Gurney Plaza/Gurney Hawker Centre (walk 10-15mins)
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W***A
8,5
/10
Reviewed 6 week(s) ago
clean room, naice staff, near from Adventis hospital and Gurney plaza. And have delicious food resto in the G floor
2 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Our Valued Guest, feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you and have a great day!
R***a
Medical
6,2
/10
Reviewed 7 week(s) ago
LESS WELCOME FOR FOREIGN CITIZENS ESPECIALLY FOR BANGLISH RECEPTION STAFF. SERVICE IS VERY POOR. NO RECOMMENDATION FOR THE SERVICE. even though we paid the same as others, we wanted to ask for early check in but couldn't even though there was an empty room, even if we wanted to, we were asked for 60rm. oh my, the male receptionist was really rude. the hotel itself was pretty clean and the good thing was there was a restaurant in front of the hotel.
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Valued Guest,
Thank you for sharing your feedback. We sincerely apologize for the experience you described and for falling short of your expectations, particularly regarding the service at the front desk.
Please know that we take concerns about fairness and professionalism very seriously. We do not tolerate any form of discrimination, and your comments have been escalated to our management team for immediate review and action. We will be addressing the behavior you described to ensure all guests—regardless of nationality—are treated with the utmost respect and courtesy.
Regarding early check-in, our policy typically includes a fee to prepare the room outside regular check-in hours, but we understand this should have been communicated more politely and clearly.
We’re glad to hear that you found the hotel clean and appreciated the nearby dining options. Still, we deeply regret that your overall impression was overshadowed by poor service.
We value your feedback, and we are committed to improving our service. If you’re open to it, we would welcome the chance to speak with you directly to better understand the situation and make things right.
S***n
Medical
9,4
/10
Reviewed 9 week(s) ago
The staff is friendly. They give us discount accommodation if we have a long stay.
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Accommodation's Reply
23 Jul 2025
Hi Our Valued Guest,
Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much!
A***e
8,5
/10
Reviewed 9 week(s) ago
Near to Hospital. Good place for food seeker😀
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Accommodation's Reply
23 Jul 2025
Dear Our Valued Guest, feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you and have a great day!
F***a
Medical
8,8
/10
Reviewed 11 week(s) ago
The AC in the room is directly to my face. I can't turn it off because there's no air flow anywhere else. That's the only thing I'm not comfortable with.
1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Our Valued Guest,
Your feedback is extremely valuable to us, as we strive to improve with each stay. We greatly appreciate your comments about details aspects of the room. Thank you for your valuable feedback, it will help us make changes for the better.
v***i
9,4
/10
Reviewed 12 week(s) ago
Near bus stop, adventist hospital, genesis ivf, gurney plaza, gurney paragon, it’s really strategic. Room was awesome and clean, there is space for praying for muslims. They are doing a renovation but it doesnt disturb us. It was nice stay here.
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Accommodation's Reply
23 Jul 2025
Dear Our Valued Guest,
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
S***y
Medical
6,5
/10
Reviewed 12 week(s) ago
very disappointed with the booking experience through traveloka this time
booking chose and paid for the twin deluxe (I didn't check the receipt again)
when I got there I was given a superior room (because the hogel party got an email from a travel agent like that)
asked for help from traveloka, but couldn't do anything because the receipt said room assigned on arrival
like where?? then why was there a twin deluxe option from the start?? I clearly chose and paid for that one...honestly disappointed
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Accommodation's Reply
23 Jul 2025
Dear Our Valued Guest.
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better. We would like to advise after make the reservation on the online travel agent, kindly contact to property for any upgarde/special request for your stay. Our staff will be assisting with your need the best possible way they can. Having this said, we appreciate your feedback and look forward to future opportunities to serve you better. Thank you!
Guest
10,0
/10
Reviewed 13 week(s) ago
I am very happy with my stay. Staff Hisham was very helpful too.
1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Our Valued Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.
G***t
Leisure
6,2
/10
Reviewed 14 week(s) ago
the facility inside my room seems okay, except there were numbers of ants on the floor ( I don't know where is the ant nest). what I don't like outside my room (my room is at the second floor) is there is no elevator, so I must go up and downstairs.
1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Our Valued Guest, thanks for taking the time to give your feedback. We sorry to hear the rooms weren't up to the standard you've come to expect from us. We have personally addressed this with our housekeeping staff to ensure this won't happen again. We would like to advise our guest to contact property after the booking has made on the online travel agent to reconfirm your booking. Our staff will advise your booking room detail based on the description receive after the booking made on the online travel agent. We are more than happy to assist our guest stay in the best possible ways. Thank you for bringing this to our attention, and we hope to see you soon.
W***i
Medical
10,0
/10
Reviewed 15 week(s) ago
The service is very good, when experiencing problems with ordering the staff is very helpful. Thank you. The room size is just right for us, the room atmosphere is also comfortable, and the food near the hotel is a must try, access to the hospital is also not far.
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Accommodation's Reply
23 Jul 2025
Thank you for your kind words our valued guest. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
W***i
Medical
10,0
/10
Reviewed 15 week(s) ago
The staff service is very satisfying, I had problems when ordering but the staff was very caring and helped me with my problem. Thank you very much. The location is fun, I also like the food at Iskander Express on the ground floor of the hotel. Close to the hospital and happy mart. Recommended!
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Thank you for your kind words our valued guest. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
T***i
Medical
10,0
/10
Reviewed 17 week(s) ago
very close to the Hospital which makes it easier for me. access to transportation is also very close.
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1 people find it helpful
L***A
Medical
8,8
/10
Reviewed 20 week(s) ago
The location is very close to Adventist Hospital and close to Gurney Plaza, but the room size is very small.
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2 people find it helpful
NA
Novita A.
10,0
/10
Reviewed 21 week(s) ago
Everywhere is easy, looking for food is also strategic
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1 people find it helpful
winda
Leisure
10,0
/10
Reviewed 22 week(s) ago
The place is comfortable, friendly, nice, the lady sitting at the reception is beautiful, it's close to everywhere because we are a family specifically for a check-up at Penang Adventist Hospital so we stayed here, it's a 5-minute walk to the hotel, looking for breakfast food is close to the mall, just a short walk to the hotel, basically the best.
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Esther S. M. N.
9,1
/10
Reviewed 25 week(s) ago
Hotel staff is friendly, environment and hotel rooms are clean
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1 people find it helpful
S***i
Medical
9,1
/10
Reviewed 25 week(s) ago
The staff is very friendly, very helpful, the check in process is fast. The location is very strategic if you want to find food nearby.
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1 people find it helpful
A***a
Medical
9,4
/10
Reviewed 29 week(s) ago
It's a good deal for those who want to go everywhere close by.
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L***y
Leisure
9,7
/10
Reviewed 30 week(s) ago
very friendly staff. luggage is lifted up when checking in and down when checking out. clean and comfortable room also quiet. Close to gurney plaza and tikus island by just walking. Although not getting breakfast but downstairs there is a typical Turkish restaurant if I'm not mistaken
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2 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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