Ascott Star KLCC Kuala Lumpur

Nice spot…great infinity pool

The hotel is located in an area to close location to all the main tourist attractions.

Lovely hotel with the best receptionist Farineha who helped me to have an upgrade to a suite with fantastic views over the Petronas Twin towers. You can pick up the hop on and hop off bus outside the towers that only takes 5 mins to walk to. Two shopping malls within walking distance and 2 amazing pools with gym facilities. Everything seems new and well managed. I’ve had to stay an extra 2 nights due to a cancelled flight and extending my visit to stay in the same room was seamless so thank you

Near to Twin Towers

Love this hotel & their staff! We had a very pleasant stay at this hotel! The room is very spacious & new looking! This hotel offers you a decent size safe to store your valuables, a microwave, dining table, knife, utensils, plates, bowls, cups, kitchen sink, dish rack, dish washing soap, washer/drier, detergent in the room. This hotel is also close to Petronas Twin Tower, water fountain show, big shopping malls, etc. It’s not far to get to Batu caves. I strongly recommend this hotel and book longer stay there.

This hotel is out of ordinary in every aspect. At the heart of city centre and five minutes walk to iconic twin towers. Hotel is super clean and very comfortable. Staff are very courteous. Thoroughly enjoyed our stay.

My wife and I stayed at the Ascott Star KLCC for four nights in January 2025. We spent a long time at check-in, as we arrived at 13:30 and the room was not ready. It was still not ready at 15:00, so the reception kindly gave us another, upgraded Apt (we had booked a deluxe one-bedroom). It was my fault as I did not indicate our arrival time in the online check-in. I suggest you do this if you plan to arrive before 3pm, especially if you arrive at a busy period (our stay was over the Chinese New Year holiday weekend). The Apt was fantastic; very modern, large, clean and well-appointed, with a view of the Petronas Twin Towers. The location is also great, within walking distance of the towers, but in a quiet area. We didn’t use any of the facilities but there was a lot on offer. The view from the rooftop is absolutely gorgeous. The hotel personnel were all very helpful and friendly, and we will stay here again when we travel to Kuala Lumpur.

Very comfortable hotel and easy access to everything.

Great hotel all around . Only comment is the staff around the pool/restaurant were not helpful or friendly . Didn’t want to open an umbrella and said all 3 were in maintenance (we saw someone using them the night before …)

We love our stay at The Ascott Star KLCC and would definitely recommend the hotel. Facilities are great, the rooftop restaurant and swimming pool are great, they have a fully equipped gym and a second swimming pool in the 6th floor, views to the Petronas Towers and the rooms are large with everything you would need to feel just like home. Above all else, the staff is very helpful and friendly.

Very nice staff and beautiful property. Unfortunately the hot ater doesn't last very long.

Easy access to KLCC!

Good property but the lifts are super super slow - nice rooftop and gym is ok

Room is clean and tidy.

The hotel is new and is well maintained. The staff are all very friendly, greeted us with smiles whenever they saw us. The deluxe one bedroom suite comes with a washer/ dryer (and detergent) which was very convenient. We’ll definitely come back.

Wonderful stay

Excellent location and comfortable apt

Nice, felt like home

Good hotel and nice staff

Staff took 10$ for the reason of extra tax charge per night. Room is stuffy. Won’t return. Didn’t stay. Booked another hotel.