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Eastern & Oriental Hotel

Hotels
No. 10 in Luxury Hotel in Penang
9,2
/10
Exceptional
1.061 reviews

What Guests Say About Their Stay

budi s.
10,0
/ 10
I had the most wonderful time. the people are nice from the front door to the services at the lobby. the room are clean. the swimming pool super nice. cafe is cool an vintage. the food at breakfast was so awesome. so much varieties.
In the Area
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10, Lebuh Farquhar, Georgetown, Pulau Pinang, Penang, Malaysia, 10200

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Eastern And Oriental Hotel Staying at Eastern & Oriental Hotel is a good choice when you are visiting Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Eastern & Oriental Hotel

10, Lebuh Farquhar, Georgetown, Pulau Pinang, Penang, Malaysia, 10200
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Lobby Eastern & Oriental Hotel
Lobby 2 Eastern & Oriental Hotel

Discover More About Eastern & Oriental Hotel

note: hotel was previously named Eastern And Oriental Hotel

Location


Staying at Eastern & Oriental Hotel is a good choice when you are visiting Georgetown.

About Eastern & Oriental Hotel

Whether you are planning an event or other special occasions, Eastern & Oriental Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Eastern & Oriental Hotel.

Eastern & Oriental Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Eastern & Oriental Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, Eastern & Oriental Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Eastern & Oriental Hotel, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Eastern & Oriental Hotel, which you rarely find in other places.

If you plan to have a long-term stay, staying at Eastern & Oriental Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Eastern & Oriental Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Eastern & Oriental Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Eastern & Oriental Hotel.

All facilities in Eastern & Oriental Hotel

Bar, Cafe and Lounge Eastern & Oriental Hotel
Bar, Cafe and Lounge
Swimming Pool Eastern & Oriental Hotel
Swimming Pool
Fitness Center Eastern & Oriental Hotel
Fitness Center
Functional Hall Eastern & Oriental Hotel
Functional Hall
Common Space Eastern & Oriental Hotel
Common Space

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Hot breakfast
  • Poolside bar
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Transportation

  • Airport transfer
  • Area shuttle
  • Beach shuttle
  • Bicycle rental
  • Bicycle storage
  • Car rental
  • Limited parking
  • Limo or town car service
  • Shopping center shuttle
  • Valet parking (surcharge)

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Things to Do

  • Fitness center
  • Garden
  • Library
  • Massage
  • Outdoor pool
  • Outdoor pool
  • Sauna
  • Spa

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier

Kids and Pets

  • Babysitting
  • Babysitting with surcharge
  • Highchairs

Sports and Recreations

  • Billiard
  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Eastern & Oriental Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

1) Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate. 2) With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang. 3) Abiding by the Government Movement Control Order’s SOP, the Gymnasium, Swimming Pool, Spa and certain Food and Beverage outlets unfortunately will not be made available during your stay until further notice.
Child above 6 years old is considered as adult. Additional charges will apply on breakfast and exceeding default room occupancy.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Eastern & Oriental Hotel
232
Number of floors in Eastern & Oriental Hotel
4
Another facilities in Eastern & Oriental Hotel
Bellhop, Concierge, Money changer, Doorman, Express check-in

Frequently asked question in Eastern & Oriental Hotel

What are available facilities at Eastern & Oriental Hotel?
There are top facilites at Eastern & Oriental Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Eastern & Oriental Hotel?
The standard check-in time at Eastern & Oriental Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Eastern & Oriental Hotel provide breakfast?
Yes, Eastern & Oriental Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Eastern & Oriental Hotel?
Eastern & Oriental Hotel is a 5.0-star hotel.
How many floors does Eastern & Oriental Hotel have?
Eastern & Oriental Hotel has 4 floors.
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More Reviews from Other Guests in Eastern & Oriental Hotel

Overall Ratings & Reviews Eastern & Oriental Hotel

Traveloka (97)
Other sources (964)
9,2
Exceptional
From 964 reviews
Cleanliness

9,2

Room Comfort

9,2

Service and Facilites

9,0

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Traveler Reviews Eastern & Oriental Hotel

Number of reviews per page
20
40
Top reviews
Susan
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love the Colonial feel. Rooms were great (spacious, with great sea view. Free breakfast offered huge choice
william
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Its lovely but note: - very little information is given at check in about bars/facilities/features of the hotel - the victory suites do not allow access to the heritage pool, nor access to the club suite, none of which was intimated anywhere when booking nor on the hotel's own website/literature. We asked to upgrade when we found this and got a flat refusal - the victory pool while lovely has steps into it the last one being about 18 2 feet abovethe pool floor. If you are elderly or got good on your feet, you will struggle - some areas could do with TLC, e.g the wondows in Planters Bar needed a wash and the outside tables were grubby
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Gary
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Style,pool ,location. Excellent staff especially Taufiq for his help in arranging out travel to our next hotel.
Mansoor
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It’s an absolute beauty with a fantastic service and friendly staff.
Lawrence
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Colonial style hotel with very nice staff and views. Spacious clean rooms and large bathroom. Buffet breakfast was excellent with plenty of choices. Love the atmosphere and the location.
CHONG-HSIEN
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Easily accessable to anywhere in Geogetown. House keeping service us excellent. Breakfast choices are abundant. Swimming pool area is fully self service. This is an area that could be improved, at least with provision of water or ice water, etc.
Bernadette
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We stayed in the Heritage wing which has a charm all of its own. The room layout was lovely, however, the bathroom seems due for an update. The staff were friendly and accommodating, and the food in the Palm Court restaurant and the bar was very good. The Cornwallis was a treasure, a lounge where you can cool down and relax with a complimentary drink.
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Flordelis
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel staff were very responsive to our needs. The service is incredible. The breakfast buffet offered many varieties of foods which were made from fresh ingredients This is my second time here and I will come back again I highly recommend this hotel
Glen
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This property has been a legendary hotel industry icon for 140 years and still leads the way in providing an international five star service!
Barry
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It is an absolute beauty with a fantastic service and very friendly staff.
Anthony
6,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This is a satisfactory hotel but not 5*. It obviously was a very grand hotel in its day but needs renovated to bring it up to those former standards. The location overlooks the sea but it is not a good view! The saviour for us was Nagesh at reception who was extremely friendly and helpful. The other member of staff was Lillian in the bar area who was a ray of positivity and excellent service. The food at breakfast had lots of options but the quality should be better. Those hot dishes being offered where often cold and are not being kept at the right temperature. The suite we had was of a good size and a wonderful power shower....which we loved. The toiletries where also of a good standard. The television must be one of the smallest I have ever encountered on my travels and certainly should not be a suite. Overall I think there are better hotels to be had for the money being charged.
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Stephen
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

In all honesty a bit of a disappointment
Heather
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was amazing and a beautiful view
Claudia
8,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It is a beautiful property
Verified traveler
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The views were great, the suite is spacious and very comfortable. Great for family gatherings .
Faye
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We had a wonderful stay at the E&O hotel, the surroundings were lovely and it had such an old school luxury charm. All dining areas were lovely and the club lounge for cocktail hour added something extra special. Thank you for a wonderful stay and I would recommend this to anyone who would like to stay in a hotel with such history and good service.
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Benjamin Ee Ping
icon-Leisure
Leisure
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Beautiful
mandy
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Best hotel on our Asia Trip.
Manoj
icon-Business and Leisure with Partner
Business and Leisure with Partner
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Wonderful stay. Very helpful and friendly staff. Excellent service. Breakfast and staff top quality. Will go again
David
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Always a great stay
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Eastern & Oriental Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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