What do past guests say about Hako Hotel Mount Austin?

Hako Hotel Mount Austin is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Hako Hotel Mount Austin

Name: Hako Hotel Mount Austin
Address: 17-02, 17-03, 17-04, JALAN AUSTIN HEIGHT 8/3, Tebrau, Johor Bahru, Johor, Malaysia, 81100, 17-02, 17-03, 17-04, Johor, 81100, Malaysia
Rating: 7.8

Hotels

7,8

/10

Pleasant

49 reviews

What Guests Say About Their Stay

Verified traveler

10,0

/ 10

Convenient location with many food options. KTV can be a little noisy but overall a decent 1 night stay.

In the Area

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17-02, 17-03, 17-04, JALAN AUSTIN HEIGHT 8/3, Tebrau, Johor Bahru, Johor, Malaysia, 81100

Main Facilities

24-Hour Front Desk

Elevator

WiFi

Hako Hotel Mount Austin is located in area / city Tebrau. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hako Hotel Mount Austin

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What's around Hako Hotel Mount Austin

17-02, 17-03, 17-04, JALAN AUSTIN HEIGHT 8/3, Tebrau, Johor Bahru, Johor, Malaysia, 81100

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Discover More About Hako Hotel Mount Austin

General

Near AEON Tebrau City

Location

When you stay at Hako Hotel Mount Austin in Johor Bahru, you'll be in the business district, within a 15-minute drive of KSL City Mall and Johor Bahru City Square. This hotel is 15.4 mi (24.7 km) from Singapore Zoo and 2.2 mi (3.5 km) from AEON Tebrau City.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Austin Heights Water & Adventure Park - 0.2 km / 0.1 mi
Sunway College Johor Bahru - 0.4 km / 0.3 mi
Austin Hills Country Club - 1.6 km / 1 mi
Hospital Sultan Ismail - 2.9 km / 1.8 mi
Toppen Shopping Centre - 3.2 km / 2 mi
AEON Tebrau City - 3.2 km / 2 mi
Mid Valley Exhibition Centre - 10.2 km / 6.3 mi
La Stella Water Theme Park - 11.4 km / 7.1 mi
Tiram Indoor Water Park - 11.6 km / 7.2 mi
Tan Sri Hassan Yunus Stadium - 11.6 km / 7.2 mi
Holiday Plaza - 12 km / 7.5 mi
KSL City Mall - 12.1 km / 7.5 mi
Plaza Pelangi - 12.4 km / 7.7 mi
Sungai Latoh - 12.5 km / 7.8 mi
Mydin Shopping Centre - 13.6 km / 8.4 mi

The nearest airports are:
Senai International Airport (JHB) - 36.2 km / 22.5 mi
Seletar Airport (XSP) - 34.7 km / 21.5 mi
Singapore Changi Airport (SIN) - 51.5 km / 32 mi

Business Facilities

Featured amenities include a 24-hour front desk and an elevator.

Dining

Grab a bite from the snack bar/deli serving guests of Hako Hotel Mount Austin.

Rooms

Make yourself at home in one of the 45 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary bottled water, and you can also request irons/ironing boards.

All facilities in Hako Hotel Mount Austin

Functional Hall

Common Space

Lobby

Accommodation Services

Exterior

Public Facilities

Smoke-free area
Elevator

Food and Drinks

Snack bar

Connectivity

Free WiFi

Hotel Services

24-hour Receptionist

Accommodation Policy & General Information in Hako Hotel Mount Austin

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Cash deposit: MYR 50 per stay

We have included all charges provided to us by the property.

Professional property host/manager

General Information

Popular Facilities	24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Hako Hotel Mount Austin	45
Another facilities in Hako Hotel Mount Austin	Smoke-free area, Snack bar, Free WiFi, 24-hour Receptionist

Frequently asked question in Hako Hotel Mount Austin

What are available facilities at Hako Hotel Mount Austin?

There are top facilites at Hako Hotel Mount Austin such as 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hako Hotel Mount Austin?

The standard check-in time at Hako Hotel Mount Austin is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Hako Hotel Mount Austin?

Hako Hotel Mount Austin is a 3.0-star hotel.

How many rooms are available at Hako Hotel Mount Austin?

Hako Hotel Mount Austin has 45 rooms in total.

Does Hako Hotel Mount Austin provide parking?

Yes, Hako Hotel Mount Austin provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Hako Hotel Mount Austin

Overall Ratings & Reviews Hako Hotel Mount Austin

Traveloka (7)

Other sources (42)

7,8

Pleasant

From 42 reviews

Cleanliness

7,8

Room Comfort

7,8

Service and Facilites

7,8

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Traveler Reviews Hako Hotel Mount Austin

Number of reviews per page

Top reviews

Eames

with Partner

8,0

/10

Reviewed 60 week(s) ago

Hotels.com verified review

Clean modern room at a good price. Nice soft comfortable bed, and clean. Only cons was I could hear running footsteps above my room in the morning.

Joycie

8,0

/10

Reviewed 67 week(s) ago

Expedia Group verified review

Hotel with KTV entertainment

Boon Yen

Business and Leisure with Friends

6,0

/10

Reviewed 93 week(s) ago

Expedia Group verified review

Average hotel with basic amenities and in fair condition. Only provide with 2 bottles of mineral water, 2 towels and shower amenities and toothbrush. Any additional towel comes at RM10 and a bottle of water cost RM2. Staff is polite but is firm on the cost of additional amenities. There is a KTV downstairs and the rooms are not very soundproof. However, hotel do provide ear plugs. Room is of decent size but bathroom is poorly maintained. The bathroom floor is slimy and the design of the shower head will cause the toilet bowl and toilet paper to get wet after each shower. Overall, a very basic hotel with minimum required conditions. However, location is great with lots of dining options, massage services and entertainment options.

Matthias

Leisure with Partner

8,0

/10

Reviewed 96 week(s) ago

Expedia Group verified review

Second time staying with them but a different room. Aircon is good

Low

Friends and Family with Friends

2,0

/10

Reviewed 104 week(s) ago

Hotels.com verified review

The toilet is leaking water to bedroom , I pay extra for a room with a window but the view is like facing some roof of opp n so close to the Nx building . The music from below is so loud .. till very late nite . Terrible experience

Matthias

Leisure with Partner

6,0

/10

Reviewed 105 week(s) ago

Expedia Group verified review

The property is good and reasonable but they need to do proper maintenance with their drainage. Shower water flowed slowly and occasionally backflow, as a result, the water flow to the living room. Not exactly what I was expecting from such a nice looking hotel.

SEH LENG HUANG SILONG

Leisure Family

6,0

/10

Reviewed 107 week(s) ago

Expedia Group verified review

Single staff working at the front desk. Unable to leave your your luggage if you arrive at the Hotel before 2pm. Only can check in after 2pm, not 130pm or 150pm. Noisy environment, if you are a light sleeper... Lift access to room at any level can be access by anyone without the need for Hotel card access.

THIAM HOCK

6,0

/10

Reviewed 112 week(s) ago

Expedia Group verified review

Noisy

Verified traveler

Friends and Family Family

8,0

/10

Reviewed 122 week(s) ago

Hotels.com verified review

There are ants crawling on the table. First encounter with ants in hotel room

Johannes

Leisure

8,0

/10

Reviewed 142 week(s) ago

Expedia Group verified review

This is a simple hotel in right in Mt Austin. The hotel itself is fairly simple but good value for money. Hotel staff seemed quite absent but for this price I think you can't expect much more.

Verified traveler

with Partner

6,0

/10

Reviewed 179 week(s) ago

Hotels.com verified review

Service was subpar - arrived at 1.45pm and requested for check in, receptionist didn't even bother to look for our reservation and straight out told us check in time only 2pm onwards, and when we returned at 2.10pm, the same receptionist then told us she'll look at our reservation first, but cannot guarantee a room as the rooms on third floor are not ready yet. When we finally checked in to our room, the room was dusty, toilet floor was partially wet and lack basic amenities such as fridge, safe, and even hand towels.

Jeffrey Bok

Business

8,0

/10

Reviewed 303 week(s) ago

Hotels.com verified review

Overall it was a comfortable stay.

Kin

Business with Partner

8,0

/10

Reviewed 304 week(s) ago

Expedia Group verified review

Location is convenient. Staff friendly and hotel is cleanliness is good

James

Business with Partner

8,0

/10

Reviewed 307 week(s) ago

Expedia Group verified review

It’s new hotel, nice design and clean, will stay again

Siew Hoon

Business

8,0

/10

Reviewed 309 week(s) ago

Hotels.com verified review

Comfy mattress, pillow n comforter. Room was cleaned and well maintained. Highly recommended.

Verified traveler

Friends and Family with Friends

10,0

/10

Reviewed 326 week(s) ago

Hotels.com verified review

The experience was amazing, brand new hotel in a good location

Verified traveler

Business with Friends

8,0

/10

Reviewed 329 week(s) ago

Expedia Group verified review

The hotel design is great and very comfortable but the club at the back is noisy

Verified traveler

with Partner

8,0

/10

Reviewed 331 week(s) ago

Hotels.com verified review

Housekeeping did not came in after our 1st night. Location was good but difficult to find parking lot.

Cass

Friends and Family with Friends

8,0

/10

Reviewed 333 week(s) ago

Expedia Group verified review

Good location and staff is friendly. They have a 24 hours counter refreshment bar at lobby with coffee tea and biscuits. Toilet can be improved but overall still good. They offered to keep your bags for late checkout

Verified traveler

Leisure with Partner

10,0

/10

Reviewed 334 week(s) ago

Expedia Group verified review

Convenient location with many food options. KTV can be a little noisy but overall a decent 1 night stay.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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