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Hako Hotel Mount Austin
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Hako Hotel Mount Austin
Hotels
7,8
/10
Pleasant
45 reviews
What Guests Say About Their Stay
Verified traveler
10,0
/ 10
Convenient location with many food options. KTV can be a little noisy but overall a decent 1 night stay.
In the Area
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17-02, 17-03, 17-04, JALAN AUSTIN HEIGHT 8/3, Tebrau, Johor Bahru, Johor, Malaysia, 81100
Main Facilities
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24-Hour Front Desk
Elevator
WiFi
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Available Room Types in Hako Hotel Mount Austin
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What's around Hako Hotel Mount Austin
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17-02, 17-03, 17-04, JALAN AUSTIN HEIGHT 8/3, Tebrau, Johor Bahru, Johor, Malaysia, 81100
Discover More About Hako Hotel Mount Austin
Location
Hako Hotel Mount Austin is located in area / city Tebrau.
About Hako Hotel Mount Austin
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hako Hotel Mount Austin.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Hako Hotel Mount Austin is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hako Hotel Mount Austin is the right place to stay.
All facilities in Hako Hotel Mount Austin
Others
Public Facilities
- Others
- Smoke-free area
- Elevator
Food and Drinks
- Snack bar
Connectivity
- Free WiFi
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in Hako Hotel Mount Austin
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: MYR 50 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Hako Hotel Mount Austin | 45 |
Another facilities in Hako Hotel Mount Austin | Others, Smoke-free area, Snack bar, Free WiFi, 24-hour Receptionist |
Frequently asked question in Hako Hotel Mount Austin
What are available facilities at Hako Hotel Mount Austin?
There are top facilites at Hako Hotel Mount Austin such as 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hako Hotel Mount Austin?
The standard check-in time at Hako Hotel Mount Austin is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Hako Hotel Mount Austin
Traveloka (5)
Other sources (40)
7,8
Pleasant
From 40 reviews
Cleanliness
7,8
Room Comfort
7,6
Service and Facilites
7,8
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Traveler Reviews Hako Hotel Mount Austin
Number of reviews per page
20
40
Top reviews
Eames
8,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Clean modern room at a good price. Nice soft comfortable bed, and clean.
Only cons was I could hear running footsteps above my room in the morning.
Joycie
8,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Hotel with KTV entertainment
Boon Yen
Business and Leisure with Friends
6,0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Average hotel with basic amenities and in fair condition. Only provide with 2 bottles of mineral water, 2 towels and shower amenities and toothbrush. Any additional towel comes at RM10 and a bottle of water cost RM2.
Staff is polite but is firm on the cost of additional amenities. There is a KTV downstairs and the rooms are not very soundproof. However, hotel do provide ear plugs.
Room is of decent size but bathroom is poorly maintained. The bathroom floor is slimy and the design of the shower head will cause the toilet bowl and toilet paper to get wet after each shower.
Overall, a very basic hotel with minimum required conditions.
However, location is great with lots of dining options, massage services and entertainment options.
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Matthias
Leisure with Partner
8,0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Second time staying with them but a different room. Aircon is good
Low
Friends and Family
2,0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
The toilet is leaking water to bedroom , I pay extra for a room with a window but the view is like facing some roof of opp n so close to the Nx building .
The music from below is so loud .. till very late nite .
Terrible experience
Matthias
Leisure with Partner
6,0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
The property is good and reasonable but they need to do proper maintenance with their drainage. Shower water flowed slowly and occasionally backflow, as a result, the water flow to the living room. Not exactly what I was expecting from such a nice looking hotel.
SEH LENG HUANG SILONG
Leisure Family
6,0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Single staff working at the front desk. Unable to leave your your luggage if you arrive at the Hotel before 2pm.
Only can check in after 2pm, not 130pm or 150pm.
Noisy environment, if you are a light sleeper...
Lift access to room at any level can be access by anyone without the need for Hotel card access.
THIAM HOCK
6,0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Noisy
Verified traveler
Friends and Family
8,0
/10
Reviewed 77 week(s) ago
Hotels.com verified review
There are ants crawling on the table.
First encounter with ants in hotel room
Johannes
Leisure
8,0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
This is a simple hotel in right in Mt Austin. The hotel itself is fairly simple but good value for money. Hotel staff seemed quite absent but for this price I think you can't expect much more.
Verified traveler
6,0
/10
Reviewed 134 week(s) ago
Hotels.com verified review
Service was subpar - arrived at 1.45pm and requested for check in, receptionist didn't even bother to look for our reservation and straight out told us check in time only 2pm onwards, and when we returned at 2.10pm, the same receptionist then told us she'll look at our reservation first, but cannot guarantee a room as the rooms on third floor are not ready yet. When we finally checked in to our room, the room was dusty, toilet floor was partially wet and lack basic amenities such as fridge, safe, and even hand towels.
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Jeffrey Bok
Business
8,0
/10
Reviewed 258 week(s) ago
Hotels.com verified review
Overall it was a comfortable stay.
Kin
Business with Partner
8,0
/10
Reviewed 260 week(s) ago
Expedia Group verified review
Location is convenient. Staff friendly and hotel is cleanliness is good
James
Business with Partner
8,0
/10
Reviewed 262 week(s) ago
Expedia Group verified review
It’s new hotel, nice design and clean, will stay again
Siew Hoon
Business
8,0
/10
Reviewed 264 week(s) ago
Hotels.com verified review
Comfy mattress, pillow n comforter. Room was cleaned and well maintained. Highly recommended.
Verified traveler
Friends and Family
10,0
/10
Reviewed 281 week(s) ago
Hotels.com verified review
The experience was amazing, brand new hotel in a good location
Verified traveler
Business with Friends
8,0
/10
Reviewed 284 week(s) ago
Expedia Group verified review
The hotel design is great and very comfortable but the club at the back is noisy
Verified traveler
8,0
/10
Reviewed 286 week(s) ago
Hotels.com verified review
Housekeeping did not came in after our 1st night.
Location was good but difficult to find parking lot.
Cass
Friends and Family with Friends
8,0
/10
Reviewed 288 week(s) ago
Expedia Group verified review
Good location and staff is friendly. They have a 24 hours counter refreshment bar at lobby with coffee tea and biscuits. Toilet can be improved but overall still good. They offered to keep your bags for late checkout
Verified traveler
Leisure with Partner
10,0
/10
Reviewed 289 week(s) ago
Expedia Group verified review
Convenient location with many food options. KTV can be a little noisy but overall a decent 1 night stay.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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