Holiday Inn MELAKA by IHG, an IHG Hotel

Cm

All is good. will come back again

Staff very friendly and helpful. Towels are not as white as the floor mat.

Loved

It has a nice sea view, close to shopping and tourist spots

A positive for this hotel is that the location is great if you will frequent the nearby market. However, the room is dated; one of the rooms we booked had a broken telephone, so it would pick up but you couldn’t hear the other side. The water temperature in the shower was hit or miss at times and inconsistent. The fridge didn’t work, and the air con was weak. The choice of shower gel and soap is parsley-flavoured/scented, which I didn’t particularly like, but this is subjective. There was one particular Chinese staff member who was incredibly helpful, and helped us understand parking rules in Malaysia.

I enjoyed my staying at Melaka Holiday Inn with kind staff and great food..The location is excellent that I could walk around most of old town. Thanks.Jiny and Jason.

It was great that the hotel provided a shuttle bus to a few tourist destination. Staff were friendly and always there to assist. We were there for 6 nights and we got the breakfast deal when we booked. It would have been good to have a variety of different food choices but unfortunately there were only one or two dishes that were different for the 6 breakfast we had. There were plenty of shops across the road and within walking distance. Overall a good and safe location hotel.

Very good and comfortable stay!

Good bed and staff

Quite an old property. Hence didn’t impressed me much. The rooms has an old musky smell like any other hotels which were old. One of the lift was faulty when we were there, but no signs were put up. We waited long time to get to our rooms during peak hour. The hotel staff were helpful and kind when we asked questions. I liked that the hotel employed staff with disabilities, giving them a chance to be more independent.

A decent hotel with a nice view of the city of Melaka or sea view of the strait of Malacca. The only problem is the annoying dancing music till after midnight.

Sound proofing needs major improvement. Our room was sea facing and also facing a pub/bar call Jetty. We can hear loud thumping music every night for 5 nights from 10.30pm till 3.30am. Not only that, we can hear our neighbours next door and all along the same floor opening and closing doors and people talking. If someone is sensitive to noise, this hotel is not for you.

Property was ocean view but did not have an ocean access😢the room was well appointed and clean . Bedding was great ! The infinity pool was also lovely . The hallway on our floor had a very musty smell but we easily overlooked that .

Staff were not attentive and helpful to clients needs. Did not send luggage up to room despite calling them to request. Was told it was being sent up, but when we got to the lobby, our bags were still unattended.

So relaxing lying beside infinity pool looking out to the sea.

This is a very well maintained with proper upgrades and renovations.

The room is clean and comfortable. The only thing I dislike is the inconvenient traffic when going to the shopping mall. However, the hotel does provide free transport to the shopping mall at specific times. The breakfast is only acceptable.

The hotel is at a walkable distance from Mahkota Parade. They also have shuttle bus services to some of the attractions every two hours. The Maritime museum and river cruise is also a 15min walk away. The room was ready before 3pm so we could check in before heading out for lunch. The room was clean and child friendly. The staff at the reception were always polite and helpful, especially Thivashri. The hotel had maps to explain how we could walk to the mall across avoiding the highway. Thivashri also wrote down recommendations of some restaurants for us to try local cuisine. Housekeeping and room service took very long to respond but my children enjoyed the Fish and Chips very much. There was a children's swimming pool and bath robes provided for the children. They swam every day. I would definitely go back there.

A great place to stay n relax. Good buffet breakfast