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Hotel Royal Signature
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Hotel Royal Signature
Hotels
9,3
/10
Exceptional
306 reviews
What Guests Say About Their Stay
Staff Friendliness (68)
Ambiance (64)
Distance To City Center (63)
Surroundings (62)
A***a
10,0
/ 10
The hotel location is very strategic, with Alor street, lot 10, even to pavillon and petalling street can still be reached on foot. The price is cheap with a 5 star hotel. Every day the room is cleaned, without being asked. Thank you Hotel Royal Signature.
Anna A.
10,0
/ 10
Comfortable, clean, friendly staff.
In the Area
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17 - 21, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Hotel Royal Signature
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What's around Hotel Royal Signature
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17 - 21, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Discover More About Hotel Royal Signature
Location
Staying at Hotel Royal Signature is a good choice when you are visiting Bukit Bintang.
About Hotel Royal Signature
From business event to corporate gathering, Hotel Royal Signature provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Hotel Royal Signature is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Hotel Royal Signature, a wonderful accommodation for your family holiday.
Not all hotel allow guests with pets, but Hotel Royal Signature welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Royal Signature exclusively for you.
Hotel Royal Signature is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Royal Signature.
All facilities in Hotel Royal Signature
Fitness Center
Functional Hall
Lobby
Exterior
Others
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Cafe
- Gala dinner
- Poolside bar
- Snacks
Hotel Services
- Bellhop
- Concierge
- Doorman
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Tours
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Swimming pool
- Recreation room
- Smoke-free
Public Facilities
- Parking
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
In-room Facilities
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Business Facilities
- Business facilities
- Conference room
- Meeting facilities
- Photocopier
- Business centre
Nearby Facilities
- ATM/Banking
- Beauty salon
- Laundry
- Shops
- Supermarket
Things to Do
- Children play area
- Fitness center
- Outdoor pool
Accessibilty
- Accessible parking
- Wheelchair accessible
Family-friendly Facilities
- Children pool
Transportation
- Secure parking
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hotel Royal Signature
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Deposit
Deposit MYR 150.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Royal Signature | 428 |
Number of floors in Hotel Royal Signature | 21 |
Another facilities in Hotel Royal Signature | Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner |
Frequently asked question in Hotel Royal Signature
What are available facilities at Hotel Royal Signature?
There are top facilites at Hotel Royal Signature such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Royal Signature?
The standard check-in time at Hotel Royal Signature is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Royal Signature provide breakfast?
Yes, Hotel Royal Signature provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Royal Signature
Traveloka (306)
Other sources (49)
9,3
Exceptional
From 306 reviews
Provided by travelers on
Cleanliness
9,4
Room Comfort
9,3
Meal
8,9
Location
9,5
Service and Facilites
9,3
People often mention about Hotel Royal Signature
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スタッフの親切さ (57)
周囲 (50)
バスルーム (50)
寝室 (49)
ホテルエリア (49)
市内中心部までの距離 (48)
雰囲気 (47)
部屋のスペース (45)
アクセシビリティ (44)
家族向け (38)
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Traveler Reviews Hotel Royal Signature
Number of reviews per page
20
40
Customer reviews
i***a
Leisure
8,8
/10
Reviewed 4 day(s) ago
The location is very strategic. It's in the middle of Bukit Bintang. In my opinion, this hotel's location is more strategic than that viral hotel (SL). Because previously I stayed at SL. The hotel is spacious, the food is okay. The only downside is that the cleaning staff is a bit slow to clean the room, so when I got home in the evening the room was still messy. The room is spacious. Drinking water is available directly from the tap. The bathroom amenities are complete. Next time I go to Malaysia, I will definitely stay here again.
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Accommodation's Reply
15 Jul 2025
Dear Valued Guest,
Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We're delighted to know that you found our location convenient and that your overall experience, from the spacious room to the in-room amenities and dining, was enjoyable.
However, we regret to hear about the delay in the room cleaning service. Please accept our sincere apologies for the inconvenience this caused. We will certainly share your feedback with our housekeeping team to ensure we improve on our response time.
It’s truly encouraging to know that you would choose to stay with us again on your next visit to Malaysia. We look forward to welcoming you back for an even better experience.
Warmest Regards
May Cheong
General Manager
BS
Budi S. W.
Leisure
8,2
/10
Reviewed 2 week(s) ago
the staff is not friendly, unlike a 5 star international brand hotel.
such as lack of cleaning staff, because we left from morning until evening at 4-5 pm the room had not been cleaned, suddenly someone came to clean it but because we were tired from going all day it was not cleaned, incidents like this happen if 3-4 hours during a 7 hour stay
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Accommodation's Reply
07 Jul 2025
Dear Mr Budi,
Thank you for taking the time to share your experience with us.
We sincerely apologise for the lack of warmth and hospitality you encountered during your stay. This does not reflect the standards we aim to uphold as a 5-star hotel. We are truly sorry that the service fell short of your expectations.
We also regret the delay in housekeeping services throughout your stay. We understand how important it is to return to a clean and refreshed room after a long day out, and we are sorry that this was not consistently delivered. Your experience has been highlighted to our team for further review, and we will ensure better coordination and follow up to prevent such situations in the future.
We hope to have another opportunity to welcome you back for a more seamless and comfortable stay.
Warmest Regards
May Cheong
General Manager
yf
yuliana f.
9,4
/10
Reviewed 4 week(s) ago
Stayed in Room 826 — very disappointing. The bathrobe smelled like sweat, clearly not washed. Room also had a bad odor, couldn’t sleep all night. Complained to CS, no apology at all.
Check-in staff was friendly but slow. For a 5-star hotel, the vibe didn’t feel luxurious. Room design was basic, though I appreciated the in-room coffee machine.
Not worth it if you’re expecting real 5-star service.
Housekeeping and Staff , please try to "smile"
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+3
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Accommodation's Reply
23 Jun 2025
Dear Ms Yuliana,
Thank you for sharing your feedback with us.
Please be assured that we take your comments seriously. Immediate action has been taken to address the housekeeping lapse, and additional training will be provided to our team members to strengthen their attentiveness and service approach. We’ve also reminded our team, especially Housekeeping and Front Office, on the importance of being warm and welcoming at all times.
We understand that the room design and check-in experience did not meet your expectations for a 5-star hotel. On a positive note, we’re glad the in-room coffee machine added a bit of convenience to your stay.
Our Guest Experience Manager has already met with you personally to better understand your concerns, and we hope the conversation offered some assurance that your feedback is being addressed seriously.
Once again, we apologise for the inconvenience caused, and we thank you for giving us the opportunity to improve.
Once again , we truly sorry to hear about your experience during your recent stay.
Warmest Regards
May Cheong
General Manager
A***a
Staycation
10,0
/10
Reviewed 4 week(s) ago
The hotel location is very strategic, with Alor street, lot 10, even to pavillon and petalling street can still be reached on foot. The price is cheap with a 5 star hotel. Every day the room is cleaned, without being asked. Thank you Hotel Royal Signature.
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1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Valued Guest,
Thank you very much for your kind review. We’re truly delighted to know that you enjoyed your stay with us and found our location convenient, within walking distance to popular spots like Jalan Alor, Lot 10, Pavilion, and Petaling Street.
We’re also pleased that you felt the value of your stay was worth it for a 5-star hotel and that our housekeeping team maintained your room daily without needing a request. Your kind words mean a lot to us, and it’s wonderful to know we could contribute positively to your trip.
Thank you once again for choosing Hotel Royal Signature. We look forward to welcoming you back in the near future.
Warmest Regard,
May Cheong
General Manager
BT
Bahruddin T.
Leisure
9,2
/10
Reviewed 5 week(s) ago
The tightness 😭 the room is noisy from the left and right. It really disrupts rest.
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Accommodation's Reply
12 Jun 2025
Dear Mr. Bahruddin,
Thank you for staying with us and for taking the time to share your feedback.
We are truly sorry to hear that your rest was disturbed due to noise coming from adjacent rooms. We understand how important a peaceful environment is, especially when guests are here to relax and unwind. Please accept our sincere apologies for the inconvenience this has caused.
While our team does regular floor checks to maintain a calm atmosphere, we regret that this situation affected the quality of your stay. We will be reviewing this matter with our team to see how we can better manage and minimise noise levels, particularly during peak periods.
Should we have the opportunity to welcome you again, please do not hesitate to let us know your preference for a quieter room. Our team will do their best to assign a more suitable location, depending on availability.
We appreciate your feedback as it helps us improve our service and facilities. We hope to have the opportunity to welcome you back and provide a more restful and pleasant experience.
Warmest Regard,
May Cheong
General Manager
JG
James G.
10,0
/10
Reviewed 6 week(s) ago
Great place to stay, everything about this hotel was good.
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Accommodation's Reply
09 Jun 2025
Dear Mr. James,
Thank you for your kind feedback and for choosing Hotel Royal Signature during your time in Kuala Lumpur. We’re truly delighted to hear that you had a great stay and that everything about the hotel met your expectations.
Your positive comments mean a lot to our team, as we strive to provide a comfortable and seamless experience for all our guests. From the moment of arrival to departure, we aim to ensure that every detail contributes to a memorable and enjoyable stay—and we’re glad this was reflected in your visit.
We sincerely appreciate your support and look forward to welcoming you back in the near future for another pleasant stay with us.
Warmest Regard,
May Cheong
General Manager
J***y
Leisure
9,6
/10
Reviewed 6 week(s) ago
Spacious room and friendly staff, need more variety food especially for child food.
1 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Valued Guest,
Thank you for your kind feedback. We're glad to know you enjoyed the spacious room and found our team friendly and welcoming. We’ve also taken note of your comments regarding the food variety, especially for children. Your input is valuable, and we will share this with our culinary team for their attention. We hope to have the opportunity to welcome you and your family back again soon.
Warmest Regards
May Cheong
General Manager
D***y
Business
9,4
/10
Reviewed 7 week(s) ago
First experience to stay here and I'm falling in love with Royal Signature Hotel & all friendly crew. Thank you
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Accommodation's Reply
02 Jun 2025
Dear Valued Guest,
Thank you for choosing Royal Signature Hotel for your first stay and for sharing your kind words. We are glad to hear you enjoyed your experience and found our team welcoming. We look forward to welcoming you back soon for another memorable stay.
Warmest Regards
May Cheong
General Manager
D***n
Leisure
10,0
/10
Reviewed 7 week(s) ago
Strategic location, clean rooms, excellent service, delicious breakfast.
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Accommodation's Reply
01 Jun 2025
Dear Valued Guest,
Thank you for your kind feedback. We are pleased to hear that you appreciated our strategic location, the cleanliness of the room, our service, and the breakfast.
We look forward to welcoming you back again soon.
Warmest Regards
May Cheong
General Manager
M***d
Leisure
9,4
/10
Reviewed 7 week(s) ago
Check-in process was fast and the room was clean. The bed and pillows were comfortable for side sleepers.
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Accommodation's Reply
01 Jun 2025
Dear Valued Guest,
Thank you for sharing your feedback. We're glad to hear that your check-in was smooth and that you found the room clean and comfortable. It's especially great to know that the bed and pillows suited your preference as a side sleeper.
We hope to welcome you back for another pleasant stay soon.
Warmest Regards
May Cheong
General Manager
D***y
Leisure
9,7
/10
Reviewed 7 week(s) ago
The hotel is right in the heart of KL's bustling Bukit Bintang. Close to viral culinary spots, view facing Menara Merdeka 118, clean rooms, quite spacious with adequate facilities.
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Accommodation's Reply
04 Jun 2025
Dear Valued Guest,
Thank you for sharing such a wonderful review of your stay with us. We’re truly pleased to know that you enjoyed our location right in the heart of Bukit Bintang — a vibrant area filled with popular dining spots and attractions.
It's also great to hear that you appreciated the view of the iconic Merdeka 118 tower from your room, as well as the cleanliness, space, and in-room amenities we provide.
Your feedback motivates us to continue delivering a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back to Hotel Royal Signature Kuala Lumpur on your next visit to the city.
Warmest Regards,
May Cheong
General Manager
II
Ignace I. W.
Business
9,4
/10
Reviewed 8 week(s) ago
Things I don't like: 1. Location though it's in the center, could get very crowded, loud, and horrible to get in with a car. 2. Food is great for varieties and taste but too crowded and messy.
1 people find it helpful
Accommodation's Reply
27 May 2025
Dear Mr./Ms. Ignace,
Thank you for your valuable feedback and for the high rating. We appreciate your honest comments as they help us improve.
We understand your concerns about the location. While being in the city center offers great convenience, we recognize that it can get crowded and challenging for car access at times. We are exploring ways to make arrival and parking smoother for our guests.
Regarding the dining experience, we’re glad you enjoyed the variety and taste of the food. We regret that the breakfast area felt crowded and messy during your visit. We will work closely with our team to improve the flow and cleanliness during busy periods to ensure a more comfortable experience for all guests.
Your feedback is important to us, and we hope to welcome you again soon for an even better stay. Thank you for choosing our hotel.
Warmest Regards
May Cheong
General Manager
Mf
Muhammad f. a. b. a. r.
10,0
/10
Reviewed 8 week(s) ago
I am very satisfied with my stay at this hotel. The room is comfortable, clean and tidy. The staff is very friendly and helpful. The location is also very strategic, easy to get to interesting places. Will definitely come again! 5***** for this hotel
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1 people find it helpful
Accommodation's Reply
28 May 2025
Dear Mr Muhammad,
Thank you for your wonderful review and kind words. We’re delighted to know that you had a comfortable stay and that our clean, well-kept rooms and friendly service met your expectations.
We’re also glad that our strategic location added convenience to your trip and made it easier for you to explore the nearby attractions.
It was a pleasure having you with us, and we truly look forward to welcoming you back again. Thank you once again for the 5-star rating and for choosing to stay with us.
Warmest Regards
May Cheong
General Manager
L***o
Leisure
9,4
/10
Reviewed 8 week(s) ago
The location is very strategic... just walk everywhere...
The service is very good and responsive..
I was very helped by Mrs. Hidayah who handled us very well...
If I go to KL, I will return to this hotel..
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Accommodation's Reply
30 May 2025
Dear Valued Guest,
Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed our strategic location, making it easy to explore the city by foot. It’s also wonderful to know that our service met your expectations and that our team was responsive throughout your stay. We're especially pleased that the assistance provided by our colleague left a positive impression on you. Your encouraging words mean a lot to us and will surely motivate the team to continue delivering quality service. We truly appreciate your support and are glad to know that you would consider returning to stay with us the next time you're in Kuala Lumpur. We look forward to welcoming you back and making your future visits just as pleasant and comfortable. Please don’t hesitate to reach out to us if there’s anything we can do to make your next stay even more enjoyable.
Warmest Regards
May Cheong
General Manager
MA
Mazlifa A. R.
Leisure
10,0
/10
Reviewed 10 week(s) ago
Loved the hotel ambience, facilities and amenities. Staff were friendly and helpful, right from reception, breakfast to cleaning. Will definitely come back to stay when we are in Kuala Lumpur again.
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Accommodation's Reply
11 May 2025
Dear Ms. Mazlifa,
Thank you for your kind review!
We’re thrilled to hear that you loved the ambience of our hotel, along with our facilities and amenities. Providing a welcoming and comfortable environment is always our top priority, so it’s wonderful to know that you had such a positive experience with us.
It’s also great to hear that our friendly and helpful staff, from reception to breakfast service and housekeeping, contributed to making your stay more enjoyable. We’ll be sure to share your compliments with the team they’ll be delighted to hear your feedback.
We truly look forward to welcoming you back when you visit Kuala Lumpur again. It would be a pleasure to have you with us for another memorable stay.
Warmest Regards
May Cheong
General Manager
NM
Nurbaya M.
9,7
/10
Reviewed 11 week(s) ago
New hotel, very clean, big room, near Chee meeng resto Chinese food halal, near wang plaza, jln bukit bintang
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1 people find it helpful
Accommodation's Reply
07 May 2025
Dear Mr/Ms Nurbaya,
Thank you for sharing your feedback! We're glad to hear you enjoyed our clean and spacious rooms, as well as our convenient location near Chee Meeng Resto for delicious halal Chinese food and just a short distance from Wang Plaza and Jalan Bukit Bintang. We look forward to welcoming you again soon and ensuring your next stay is just as enjoyable.
Warmest Regards
May Cheong
General Manager
LK
Lim K. F.
10,0
/10
Reviewed 11 week(s) ago
Clean room. Staff are all friendly.
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Accommodation's Reply
07 May 2025
Dear Mr/Ms Lim,
Thank you for sharing your feedback. We are pleased to hear that you found the room clean and our staff friendly. We greatly appreciate your perfect rating and look forward to welcoming you again soon!
Warmest Regards
May Cheong
General Manager
Surya
Medical
10,0
/10
Reviewed 13 week(s) ago
I will be back when I go to Kuala Lumpur.
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1 people find it helpful
Accommodation's Reply
20 Apr 2025
Dear Mr Surya ,
Thank you for your kind message. We're truly delighted to know that you plan to return to stay with us on your next trip to Kuala Lumpur.
It was a pleasure having you with us, and we look forward to welcoming you back for another enjoyable stay.
Warmest Regards
May Cheong
General Manager
R***y
Leisure
10,0
/10
Reviewed 14 week(s) ago
The hotel is nice and luxurious. The room size is big and clean. The hotel staff is friendly. The menu in the restaurant is extensive and delicious.
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2 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Valued Guest,
Thank you for your kind words. We're delighted to hear that you enjoyed the comfort and cleanliness of our spacious rooms, the friendly service from our team, and the wide selection of delicious dishes at our restaurant.
We're glad you had a pleasant stay with us and we look forward to welcoming you back again soon.
Warmest Regards
May Cheong
General Manager
E***s
Leisure
8,5
/10
Reviewed 14 week(s) ago
This hotel is highly recommended, because it is located in the city center, so access everywhere is very easy.
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Accommodation's Reply
10 Apr 2025
Dear Mr./Ms.,
Thank you very much for your kind recommendation and for sharing your experience with us. We’re truly pleased to know that our location in the city centre added value to your stay and made it easier for you to explore the surrounding attractions, dining options, and local landmarks.
Being situated in such a central area allows our guests to enjoy the convenience of easy access to shopping malls, business districts, and public transport, and we’re glad this contributed positively to your visit.
Your feedback means a lot to us, and we’re delighted to have met your expectations. Our team takes great pride in providing a comfortable and accessible environment for both leisure and business travellers alike.
We sincerely look forward to welcoming you back to our hotel and hope your next stay will be just as enjoyable, if not more so. Thank you once again for your support.
Warmest Regards
May Cheong
General Manager
Number of reviews per page
20
40
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