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One&Only Desaru Coast
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One&Only Desaru Coast
Resorts
8,8
/10
Very Good
39 reviews
What Guests Say About Their Stay
Marc
10,0
/ 10
We had no idea what to expect as we booked last minute without doing any research nor looking at pictures. Also the name, One & Only Desaru, is somewhat non-descript, it doesn't evoke much...
This is a 5-star resort, an oasis secluded from the world, large luxurious villas, private beaches and all -- and also, I guess, from paparazzis! That kind of a place.
Top, top, top.
Will return for sure.
Sarinder
10,0
/ 10
We had an incredibly private and relaxing time at One & Only Desaru Coast. Cannot recommend this resort enough. Will certainly be back.
Michelle
10,0
/ 10
Amazing property. So peaceful and relaxing and food was on point every meal!
In the Area
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Persiaran Damai, Desaru Coast, Bandar Panawar, Desaru, Kota Tinggi, Johor, Malaysia, 81930
Main Facilities
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24-Hour Front Desk
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Available Room Types in One&Only Desaru Coast
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What's around One&Only Desaru Coast
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Persiaran Damai, Desaru Coast, Bandar Panawar, Desaru, Kota Tinggi, Johor, Malaysia, 81930
Discover More About One&Only Desaru Coast
Location
One&Only Desaru Coast is located in area / city Desaru.
About One&Only Desaru Coast
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
One&Only Desaru Coast is a resort with great comfort and excellent service according to most resort's guests.
Enjoy luxurious treats and incomparable experience by staying at One&Only Desaru Coast.
All facilities in One&Only Desaru Coast
Lobby
Exterior
Others
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in One&Only Desaru Coast
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
General Check-in Instructions
Extra Bed, Extra Person charges, and Baby Cot shall be requested upon check-in or contact property. Maximum 1 child below 6 years old per room is allow.
Children up to 4 years old sharing a room with parents on existing bed stay and dine free of charge.
Children from 4 to under 12 years old sharing a room with parents on existing bed stay and dine free of charge based on Kid’s menu.
Children must be accompanied by their parents when dining in the Food & Beverage outlets.
If an extra bed is required for the child, an additional cost of RM 730nett (price including taxes) per child per night will apply.
An additional cost of RM 730nett (price including taxes) per person per day will apply for children 12 years and above or an adult sharing.
Ember Beach Club will fully reopen from Thursday 23 March. The restaurant, pools and beach will resume all services thereafter as well. Guests are welcome to swim in the ocean and enjoy thrilling watersports once again.
A mandatory dining supplement for the New Year's Eve Gala Dinner applies and is required to be paid the the resort directly. Rates excluded beverages and are subject to 6% SST per person: New Year's Eve Dinner 31 December 2023 Adults (Ages 12 and above): MYR 1,925+ Children (Ages 5 to 11): MYR 965+ Complimentary for children under 4
Children up to 4 years old sharing a room with parents on existing bed stay and dine free of charge.
Children from 4 to under 12 years old sharing a room with parents on existing bed stay and dine free of charge based on Kid’s menu.
Children must be accompanied by their parents when dining in the Food & Beverage outlets.
If an extra bed is required for the child, an additional cost of RM 730nett (price including taxes) per child per night will apply.
An additional cost of RM 730nett (price including taxes) per person per day will apply for children 12 years and above or an adult sharing.
Ember Beach Club will fully reopen from Thursday 23 March. The restaurant, pools and beach will resume all services thereafter as well. Guests are welcome to swim in the ocean and enjoy thrilling watersports once again.
A mandatory dining supplement for the New Year's Eve Gala Dinner applies and is required to be paid the the resort directly. Rates excluded beverages and are subject to 6% SST per person: New Year's Eve Dinner 31 December 2023 Adults (Ages 12 and above): MYR 1,925+ Children (Ages 5 to 11): MYR 965+ Complimentary for children under 4
Additional Policy
Extra Bed, Extra Person charges, and Baby Cot shall be requested upon check-in or contact property. Maximum 1 child below 6 years old per room is allow.
Children up to 4 years old sharing a room with parents on existing bed stay and dine free of charge.
Children from 4 to under 12 years old sharing a room with parents on existing bed stay and dine free of charge based on Kid’s menu.
Children must be accompanied by their parents when dining in the Food & Beverage outlets
If an extra bed is required for the child, an additional cost of RM 730nett (price including taxes) per child per night will apply
An additional cost of RM 730nett (price including taxes) per person per day will apply for children 12 years and above or an adult sharing.
Ember Beach Club will fully reopen from Thursday 23 March. The restaurant, pools and beach will resume all services thereafter as well. Guests are welcome to swim in the ocean and enjoy thrilling watersports once again.
A mandatory dining supplement for the New Year's Eve Gala Dinner applies and is required to be paid the the resort directly. Rates excluded beverages and are subject to 6% SST per person: New Year's Eve Dinner 31 December 2023 Adults (Ages 12 and above): MYR 1,925+ Children (Ages 5 to 11): MYR 965+ Complimentary for children under 4
Children up to 4 years old sharing a room with parents on existing bed stay and dine free of charge.
Children from 4 to under 12 years old sharing a room with parents on existing bed stay and dine free of charge based on Kid’s menu.
Children must be accompanied by their parents when dining in the Food & Beverage outlets
If an extra bed is required for the child, an additional cost of RM 730nett (price including taxes) per child per night will apply
An additional cost of RM 730nett (price including taxes) per person per day will apply for children 12 years and above or an adult sharing.
Ember Beach Club will fully reopen from Thursday 23 March. The restaurant, pools and beach will resume all services thereafter as well. Guests are welcome to swim in the ocean and enjoy thrilling watersports once again.
A mandatory dining supplement for the New Year's Eve Gala Dinner applies and is required to be paid the the resort directly. Rates excluded beverages and are subject to 6% SST per person: New Year's Eve Dinner 31 December 2023 Adults (Ages 12 and above): MYR 1,925+ Children (Ages 5 to 11): MYR 965+ Complimentary for children under 4
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General Information
Popular Facilities | 24-Hour Front Desk |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Available rooms at One&Only Desaru Coast | 44 |
Another facilities in One&Only Desaru Coast | 24-hour Receptionist |
Frequently asked question in One&Only Desaru Coast
What are available facilities at One&Only Desaru Coast?
There are top facilites at One&Only Desaru Coast such as 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at One&Only Desaru Coast?
The standard check-in time at One&Only Desaru Coast is starting from From 15:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in One&Only Desaru Coast
Traveloka (2)
Other sources (37)
8,8
Very Good
From 37 reviews
Cleanliness
9,2
Room Comfort
8,8
Service and Facilites
8,6
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Traveler Reviews One&Only Desaru Coast
Number of reviews per page
20
40
Top reviews
Verified traveler
Friends and Family
8,0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
For one of the most expensive resort in Desaru, everything should be ready even with no reservations. High tea at 3-5pm and when I requested for high tea at 4:45pm the server rejected the request saying they have finished serving high tea. Quite a shame for a luxury hotel. Been to others luxurious resorts and never get this kind of request turned down.
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Jane
Friends and Family
10,0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Ember beach club the seafood is not fresh
Marc
Leisure Family
10,0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
We had no idea what to expect as we booked last minute without doing any research nor looking at pictures. Also the name, One & Only Desaru, is somewhat non-descript, it doesn't evoke much...
This is a 5-star resort, an oasis secluded from the world, large luxurious villas, private beaches and all -- and also, I guess, from paparazzis! That kind of a place.
Top, top, top.
Will return for sure.
Read More
Shanghao
Leisure with Children
8,0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
We stayed two nights at One&Only Desaru Coast with our baby. The resort anticipated all our needs with a cot, changing table, sterilizer and bottle warmer. The room and food were impeccable. However, we were rather disappointed by the patchy service during breakfast. For two mornings, we had our orders forgotten. For the first morning’s order we had to ask twice before we were served. In the second breakfast our ordered dishes didn’t even come, and we gave up asking. Simple requests like baby cutlery and tissue paper took 10 minutes to arrive. For all the great service elsewhere in the resort, the breakfast service was just simply not up to standards for a resort of this calibre. All in all it could have been a perfect experience if not for the frustrating experience at breakfast.
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Kenny
Leisure with Partner
10,0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
-
Adriana
Leisure with Partner
10,0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Incredible service.
Sarinder
Leisure with Partner
10,0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
We had an incredibly private and relaxing time at One & Only Desaru Coast. Cannot recommend this resort enough. Will certainly be back.
Michelle
Leisure with Partner
10,0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Amazing property. So peaceful and relaxing and food was on point every meal!
Jasper
Leisure with Children
10,0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
The location is unique and private with access to beach at a stone’s throw away. While not fully on board option, the dining and experiences are well worth the value.
Ibrahim
Leisure with Partner
10,0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
Great service.
Beautiful escape
Simone
Leisure Family
10,0
/10
Reviewed 147 week(s) ago
Expedia Group verified review
Absolutely amazing hotel and service. We were especially pleasantly surprised how child friendly the property was.
Verified traveler
8,0
/10
Reviewed 149 week(s) ago
Hotels.com verified review
Amazing property with some fantastic people and overall very good service.
The engaged and present management team does a great job helping people grow, where necessary.
Both restaurants are good, delivering on service, food and ambience.
Personally I would like to see Hoshi deliver “a bit more”, move from good to outstanding, also to match the price tag.
Looking forward to seeing the development over time.
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Zhuoxin
Leisure with Children
10,0
/10
Reviewed 161 week(s) ago
Expedia Group verified review
Our stay was lovely. The resort is very kid friendly and our kids had a very enjoyable time. :)
Woan Huei
Leisure Family
10,0
/10
Reviewed 169 week(s) ago
Expedia Group verified review
Had a memorable 3D2N stay with my family in One&Only. The room is well equipped with everything you would need for a perfect staycation; a spacious bathroom, bath bomb for a relaxing soaking, tea in a variety choices and Nespresso coffee machine. Balcony with a long couch is a plus for family chilling session. A short walking to the private beach where you could enjoy the sunrise. The Resort Manager, Mr Rahman is attentive and graceful in accepting feedback. Definitely will come back for another stay.
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Jenle
Leisure with Partner
8,0
/10
Reviewed 176 week(s) ago
Expedia Group verified review
good for leisure escape that love to stay at resort to enjoy the hotel facilities
Koh
Friends and Family
8,0
/10
Reviewed 183 week(s) ago
Hotels.com verified review
The resort is nice but the food at the hotel is overpriced for example a plate of chicken rice will cost you about RM115. Overall the experience is nice and the staff were very friendly and helpful. In addition, the sports club facilities ie tennis and other varieties of sports are excellent.
But during this monsoon period ie in December, there’s nothing much you can do at the beach. So try to avoid this period if you can.
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Verified traveler
Friends and Family
6,0
/10
Reviewed 191 week(s) ago
Hotels.com verified review
Overpriced for what it is. The grounds is fine but
Ian
6,0
/10
Reviewed 192 week(s) ago
Hotels.com verified review
This happens to be the 4th One&Only resort that I’ve stayed at; therefore there are certain expectations are required to be met. This is an excellent 5 Star Resort without any doubt but hasn’t quite succeeded in living up to the One&Only brand, unfortunately. Parking my vehicle was not an issue but lugging my baggage up a flight of stairs from the carpark to the lobby without any help was not very pleasant. I was only brought to my villa for check-in after I waiting in the lobby from 3.15pm to 4.15pm. Even then, I had to make a fuss before one of the staff attended to me. I was flabbergasted that coffee and tea was served without a sugar bowl or a milk jug during breakfast. I had to remind a member of the staff and by the time the milk and sugar arrived, I was about to finish my breakfast. Great attention to detail when it comes to amenities and presentation and I wouldn’t expect any less from The One&Only must say that all the staff are very well mannered, polite and helpful
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Seiichiro
8,0
/10
Reviewed 235 week(s) ago
Hotels.com verified review
Very good service. Staffs are well educated.
Only one problem is foods are too much expensive. We have to judge the price including the servicing by staff, but I think it is still too expensive.
Verified traveler
Leisure Family
8,0
/10
Reviewed 236 week(s) ago
Expedia Group verified review
Rooms, Amenities were excellent. However staff attentiveness and service were below par. Buggy service and butler service was really disappointing. Wanted to organize a private dinner with family and friends, however the staff was not accommodative at all. Overall good property and amnesties, staff need to be retrained.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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