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Sheraton Kuching Hotel
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Sheraton Kuching Hotel
Hotels
8,4
/10
Very Good
67 reviews
What Guests Say About Their Stay
Verified traveler
10,0
/ 10
Location is convenient, near Sarawak river front. walking distance to lots of shops and china town area. Room is clean n spacious. Very comfortable bed for a good sleep (king bed)
Luke
10,0
/ 10
Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families.
Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus.
Breakfast was very good and staff very attentive.
Kai Wing
10,0
/ 10
Good location and services.
It was a great surprise that there was no balsamic/vinegar in the salad area (even I have requested twice), although many salad creams. It is a common knowledge that olive oil and balsamic/vinegar must be offered for salad. In addition, it is also a common knowledge now that salad creams are not healthy. Therefore must provide olive oil and vinegar for salad. Maybe the cooks need to be updated in catering knowledge.
In the Area
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2, Jalan Padungan, Kuching City Center, Kuching, Sarawak, Malaysia, 93100
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Sheraton Kuching Hotel
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What's around Sheraton Kuching Hotel
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2, Jalan Padungan, Kuching City Center, Kuching, Sarawak, Malaysia, 93100
Discover More About Sheraton Kuching Hotel
Location
Sheraton Kuching Hotel is located in area / city Kuching City Center.
About Sheraton Kuching Hotel
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sheraton Kuching Hotel exclusively for you.
Sheraton Kuching Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Sheraton Kuching Hotel is the right place to stay.
All facilities in Sheraton Kuching Hotel
Others
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Tours
- Luggage storage
- 24-hour Receptionist
- Concierge
Food and Drinks
- Bar
- Breakfast
Things to Do
- Outdoor pool
- Garden
General
- Banquet
- Parking (surcharge)
Business Facilities
- Meeting facilities
- Meeting rooms
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Accommodation Policy & General Information in Sheraton Kuching Hotel
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
- Fee for buffet breakfast: approximately MYR 88 for adults and MYR 44 for children
- Secured self parking fee: MYR 10 per day
- Rollaway bed fee: MYR 162.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a smoke detector and a security system
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sheraton Kuching Hotel | 378 |
Number of floors in Sheraton Kuching Hotel | 23 |
Another facilities in Sheraton Kuching Hotel | Others, Coffee shop, Smoke-free area, Safety deposit box, Laundry service |
Frequently asked question in Sheraton Kuching Hotel
What are available facilities at Sheraton Kuching Hotel?
There are top facilites at Sheraton Kuching Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Kuching Hotel?
The standard check-in time at Sheraton Kuching Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Kuching Hotel provide breakfast?
Yes, Sheraton Kuching Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sheraton Kuching Hotel
Traveloka (24)
Other sources (43)
8,4
Very Good
From 43 reviews
Cleanliness
9,0
Room Comfort
8,8
Service and Facilites
8,8
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Traveler Reviews Sheraton Kuching Hotel
Number of reviews per page
20
40
Top reviews
Verified traveler
8,0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
A pleasant environment but needing a bit of extra oversight from management to improve attention to general housekeeping and service in certain areas. A new manager has just arrived who we believe will look to address these issues. Took feedback on board and keen to remedy. In a good location though. The Japanese restaurant on the penultimate floor is very good quality (albeit is independent to the hotel so take payment card).
Read More
Jeffrey
Leisure with Partner
10,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Nice hotel, excellent staff.
May
Leisure with Partner
8,0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Their service stood out. Always ready to assist and accomodate.
Housekeeping needs to do beater. Daily room cleaning is inconsistent. Towels were a hit and missed. On some days the room was immaculately cleaned and tidied up while on other days it looked like a rushed job.
Verified traveler
8,0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Still not fully commissioned. Corridor stinks. No bell service!
Qarina Damia
Business and Leisure Family
10,0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
As above
Mohamad Yusof
Leisure with Children
10,0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Near enough to waterfrong
Verified traveler
Business
6,0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
The front desk is too slow (check-in/check-out) - not up to Sheraton standards. Not adequately staffed.
Verified traveler
10,0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Location is convenient, near Sarawak river front. walking distance to lots of shops and china town area. Room is clean n spacious. Very comfortable bed for a good sleep (king bed)
Jeff
10,0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Good
Luke
10,0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families.
Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus.
Breakfast was very good and staff very attentive.
Read More
Kai Wing
10,0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
Good location and services.
It was a great surprise that there was no balsamic/vinegar in the salad area (even I have requested twice), although many salad creams. It is a common knowledge that olive oil and balsamic/vinegar must be offered for salad. In addition, it is also a common knowledge now that salad creams are not healthy. Therefore must provide olive oil and vinegar for salad. Maybe the cooks need to be updated in catering knowledge.
Read More
Leong
Friends and Family
6,0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
Would have given it a 5 star rating as I was very impressed initially with the service, room condition, etc. As I stayed on then i realised there are a number of issues. Though it is a less than a year old the hotel has certain areas barricaded due to repairs? or structure not completed? Phone line for the whole hotel was completely out of service from 12 - 13 July.
Then I discovered that amongst the 3 rooms we (friends) stayed in and we all booked the same Superior rooms, my room and another friend's were on the 7 and 5 levels. The other friend was on level 10 with better view. To add insult to injury, his room has a coffee making machine.
Room service was also another issue. Bath towels not replaced though left on the floor, found them hanging up again, face towels were absent and even floor mat/towel was missing. Even tea packets were not replaced even though container was empty. All these happened on different occasions.
Seriously we (all of us) had decided we would not stay here on our next return. We had stayed in other so-called not 5 star hotels in Kuching but as bad as this.
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Ng
4,0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
The hotel is not ready to receive guests. The room was shaggily done and dont supply enough towel. We have to call room service for more towel. On another occasion there were no bath towel. It dont even have masking tape or sting even asked. It is a complete disastrous stay.
Melissa
10,0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Beautiful hotel, breakfast was amazing! Staff very friendly and helpful
Verified traveler
Friends and Family
10,0
/10
Reviewed 60 week(s) ago
Hotels.com verified review
Nice & new hotel. Very nice view from swimming pool. Buffet Breakfast is normal not outstanding.
Huge affordable seafood place next door.
Alan
Business
10,0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
Great condition
Chao Yang
Leisure
10,0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
new hotel...
Verified traveler
6,0
/10
Reviewed 79 week(s) ago
Hotels.com verified review
Not ready open yet. Lots of thing still unable to be use. Staff friendly.
Verified traveler
8,0
/10
Reviewed 86 week(s) ago
Hotels.com verified review
Excellent service by the staff at the check in and concierge. but hotel is still rectifying many defects around the hotel and in the rooms. the facilities are mostly not ready. Gym, pool, Japanese restaurant, are all not available. We also can’t go up to the top floor to look at the view since these facilities are located up there and the lift buttons and disabled. Yet they are charging full rate for this period. Check back again next year after March maybe, if you want to use these facilities. We were able to check in early which was great.
Read More
Tony
Leisure with Children
10,0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
The view
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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