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St. Giles Gardens Hotel Kuala Lumpur
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St. Giles Gardens Hotel Kuala Lumpur
Hotels
8,4
/10
Very Good
1.108 reviews
What Guests Say About Their Stay
Vera S.
9,7
/ 10
The facilities for me is all in 1 for family vacation. They provide swimming pool, gym and the breakfast was awesome. They provide vegetarian dishes also, so for me is excellent. The most valuable that the hotel is connected to the gardens mall, so it's very convenient to fulfill all our needed.
Angus Eugenio
9,1
/ 10
Strategic location. Great buffet
In the Area
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Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in St. Giles Gardens Hotel Kuala Lumpur
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What's around St. Giles Gardens Hotel Kuala Lumpur
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Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200
Discover More About St. Giles Gardens Hotel Kuala Lumpur
Location
St. Giles Gardens Hotel Kuala Lumpur is located in area / city Mid Valley City.
About St. Giles Gardens Hotel Kuala Lumpur
Whether you are planning an event or other special occasions, St. Giles Gardens Hotel Kuala Lumpur is a great choice for you with a large and well-equipped function room to suit your requirements.
St. Giles Gardens Hotel Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at St. Giles Gardens Hotel Kuala Lumpur will surely spoil you for numerous shopping centers nearby.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from St. Giles Gardens Hotel Kuala Lumpur exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
St. Giles Gardens Hotel Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at St. Giles Gardens Hotel Kuala Lumpur.
All facilities in St. Giles Gardens Hotel Kuala Lumpur
Bar, Cafe and Lounge
Fitness Center
Functional Hall
Lobby
Exterior
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Buffet dinner
- Buffet lunch
- Hot breakfast
- Poolside bar
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
Public Facilities
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Concierge
- Money changer
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Tours
General
- AC
- Ballroom
- Banquet
- Heater
- Non-smoking room
- Swimming pool
- Recreation room
- Smoke-free
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Shops
- Supermarket
Business Facilities
- Business center
- Business facilities
- Conference room
- Meeting facilities
- Photocopier
- Projector
Accessibilty
- Disabled access friendly
- Accessibility equipment
- Accessible bathroom
- Accessible parking
- Wheelchair accessible
Transportation
- Car rental
- Parking with surcharge
- Valet parking (surcharge)
Things to Do
- Fitness center
- Outdoor pool
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in St. Giles Gardens Hotel Kuala Lumpur
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
10.10 Campaign - Guaranteed Free Upgrade Deal (Book on Deluxe and upgrade to One Bedroom), only applicable for booking made from 1st - 10th October 2020. Complimentary breakfast for 2 kids below 12 with paying parents. Only applicable for stay period 25th May - 30th June 2019. Maximum 2 kids per room.
Additional Policy
Complimentary breakfast for 2 kids below 12 with paying parents. Only applicable for stay period 25th May - 30th June 2019. Maximum 2 kids per room.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at St. Giles Gardens Hotel Kuala Lumpur | 647 |
Number of floors in St. Giles Gardens Hotel Kuala Lumpur | 18 |
Another facilities in St. Giles Gardens Hotel Kuala Lumpur | A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar |
Frequently asked question in St. Giles Gardens Hotel Kuala Lumpur
What are available facilities at St. Giles Gardens Hotel Kuala Lumpur?
There are top facilites at St. Giles Gardens Hotel Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at St. Giles Gardens Hotel Kuala Lumpur?
The standard check-in time at St. Giles Gardens Hotel Kuala Lumpur is starting from From 14:00 while the latest check-out time is at Before 12:00
Does St. Giles Gardens Hotel Kuala Lumpur provide breakfast?
Yes, St. Giles Gardens Hotel Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in St. Giles Gardens Hotel Kuala Lumpur
Traveloka (435)
Other sources (673)
8,4
Very Good
From 673 reviews
Cleanliness
8,4
Room Comfort
8,4
Service and Facilites
8,4
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Traveler Reviews St. Giles Gardens Hotel Kuala Lumpur
Number of reviews per page
20
40
Top reviews
Harish
Business
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Friendly staff
Mervyn
10,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
It was a great stay. Will definitely come back to stay here again
Dawn
Friends and Family
10,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
It was a fabulous stay as great location and convenient as its part mid valley mall!
We were put in a smaller room initially but with the extra rollaway bed it was too squeezy for 3 pax, so thankfully they managed to change to a bigger room on the 3rd day as I requested to upgrade but no better rooms were available. Thanks to the staff who assisted in finding us a bigger room :)
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Florence
Leisure with Friends
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
We only stayed one night and everything was good! Staff was attentive and polite. Room was clean with sufficient toiletries. Hence, we didn’t need to ask for anything.
Andrew
Business
6,0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The property is quite tired, with minor issues like power points not working. At the time of check in, the clerk said that the hotel property would be closing on March 1st to be renovated into residences (as is the case for the property next door).
Andrew Loh Yoon
Leisure with Partner
2,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The rooms smelled mouldy. There was no hot water supply from one afternoon till mid-next morning. There was no apology or reimbursement for the inconvenience caused to guests. Towels were threadbare and the aircon was inconsistent, and the controls didn’t work. This is a five-star hotel? I don’t think so.
Cindy
Leisure Family
10,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
super convenient directly connecting to mid valley esp eatery just walking to lower floor. great shopping as well.
Room is spacious and bathroom newly renovated.
Haridas
Leisure with Partner
8,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Good place to stay in KL. Unfortunately going to close for 2 years for renovation.
Han May
Leisure with Partner
6,0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Room was spacious with plenty of storage, despite it being quite dated, quite different from the photos. Parking was a nightmare as there are no designated spots for hotel guests. The floors had a musky smell like the carpet was left wet. Our first room had the smell so we requested for a room change, second room was better but the common area did still have the smell. However, absolutely love how close it is to the shops, love the convenience.
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vivian
Leisure with Partner
10,0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Excellent location within Gardens Mall
And Mid-Valley Mall
vivian
Leisure with Partner
10,0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The location is perfect for shopping and eating.
SZE MIN MICHELLE
Leisure with Children
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The connected shopping malls in the area make this place an extremely convenient stay, especially for families with young children. The 1BR apartment (described as a Suite on Expedia) was clean and spacious. Bathroom is stocked with shampoo, conditioner, bath soap and hand soap. The kitchen had an induction stove (2 hobs), electric kettle, dishwashing liquid and sponge, cutlery, plateware, cookware and chopping knives. No dish towel, but tissue paper is provided. TV channels are basic.
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KASHIF
Friends and Family
8,0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
The first assigned room had smell, dampness and mould smell, Hotel staff changed our room and sprayed. room size was OK, Hotel check-in was 3pm but rooms were not ready when we arrived at 6pm. Hotel staff compensated with free breakfast and late check-out which was a nice gesture. Hotel is going to have a major renovation soon so beware before you book.
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vivian
Leisure with Partner
8,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Check-in was quick and Mr Ilham was friendly and warm. He remembered me as we stayed at this property several times in the past.
In my last review of this property, I mentioned that the body lotion has a bad smell after application. I am happy to note that it did not have that after application smell this time. Don’t know why but I am glad.
We just finished a movie at the adjacent mall and it’s so safe and convenient to walk back to the hotel. This is the plus point of this hotel, it is located inside the mall but it’s quiet and exclusive.
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Gavin
Business
8,0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Business trip. Conveniently located next to mall with bars and restaurants and within walking distance of business meeting. Good amenities, clean and friendly.
Verified traveler
Friends and Family
10,0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
The hotel has always been our go to hotel. It is convenient with two mega malls and is away from the busy city centre. The bathtub is a plus point for kids.
Sudheesh
Leisure with Children
6,0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The hotel is connected to The Gardens Mall which is also linked to Midvally Megamall. There are two train lines nearby, red and blue, which made travelling by public transport very convenient.
Checking in was smooth but the staff were not very approachable. Rooms were only available at 3pm, so we left our luggages at the hotel and checkes out the neighbouring malls.
The first room we were given had a lot of flies. They were flying around the lights and on the bed. We requested for a change of room immediately and thankfully there was another room available.
Drinking water is provided and we could call room service to ask for more. Housekeeping service was very fast.
The pool is a saltwater pool and there is also a children's pool. However, it was not maintained. The pool chairs were broken and flooring around the pool was broken. There was a pool side bar which was never open during my stay there.
The stay was pleasant overall, but i wouldn't go back.
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Louis
6,0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
I have been staying at The Gardens whenever I go to Kuala Lumpur for the last 10 years. Previously, despite its age, the hotel was maintained quite well.
During this stay, the maintenance has clearly fallen short.
The room had a smell, hot water from the bathroom tap was brown, the sink cover was stuck and not repaired properly, the shower head was old and dingy, the lights were falling from the ceiling, bed frame was squeaky, and the pillows felt cheap like they were made from cheap foam.
After patronizing The Gardens for so many years, this is so disappointing. Despite its fantastic location and convenience, they could not be bothered to renovate, let alone properly maintain, the hotel and rooms.
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Toshiyuki
6,0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Quite convenient, yet a bit old and found poor cleanliness..
Taw Ai
10,0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Near 2 big malls, very convenient for food, shopping & entertainment
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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