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StayInn Gateway Hotel Apartment
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StayInn Gateway Hotel Apartment
Apartments
7,2
/10
Pleasant
314 reviews
What Guests Say About Their Stay
satiah
10,0
/ 10
room is clean and hotel location and view is good. but problem with parking. guess need to pay the parking
CHUNG PONG
10,0
/ 10
We felt comfortable and safe staying at this hotel. Plus it also has a rooftop pool so it was really nice.
In the Area
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9, Jalan Bukit Mata, Kuching City Center, Kuching, Sarawak, Malaysia, 93100
Main Facilities
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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in StayInn Gateway Hotel Apartment
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Per room per night (excl. taxes & fees)
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What's around StayInn Gateway Hotel Apartment
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9, Jalan Bukit Mata, Kuching City Center, Kuching, Sarawak, Malaysia, 93100
Discover More About StayInn Gateway Hotel Apartment
note: apartment was previously named Stayinn Gateway Hotel Apartment
Location
Staying at StayInn Gateway Hotel Apartment is a good choice when you are visiting Kuching City Center.
About StayInn Gateway Hotel Apartment
This apartment is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at StayInn Gateway Hotel Apartment.
From business event to corporate gathering, StayInn Gateway Hotel Apartment provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at StayInn Gateway Hotel Apartment, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at StayInn Gateway Hotel Apartment is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at StayInn Gateway Hotel Apartment.
The apartment’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
StayInn Gateway Hotel Apartment is a apartment with great comfort and excellent service according to most apartment's guests.
With all facilities offered, StayInn Gateway Hotel Apartment is the right place to stay.
All facilities in StayInn Gateway Hotel Apartment
Swimming Pool
Fitness Center
Functional Hall
Lobby
Accommodation Services
In-room Facilities
- Cable TV
- Desk
- DVD player
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Minibar
- Refrigerator
- Shower
- TV
Hotel Services
- Early Check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Multilingual staff
Business Facilities
- Business center
- Business facilities
- Computer station
- Meeting facilities
- Photocopier
- PRINTER
- Projector
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
General
- AC
- Family room
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
Public Facilities
- Parking
- Early check-in
- Elevator
- Breakfast restaurant
- Safety deposit box
- WiFi in public area
Things to Do
- Garden
- Outdoor pool
- Sun loungers
Food and Drinks
- Breakfast
- No alcohol
Transportation
- Limited parking
Accessibilty
- Wheelchair accessible
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in StayInn Gateway Hotel Apartment
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Check in is at 2pm, check out is before 12noon. Late check out is chargeable RM20nett per hour from 1pm onwards. Lobby Floor at Level 4, Reception is 24hrs. Hotel is connecting to Carpark building (surcharge). Hotel provide free parking at availability upon arrival (refundable deposit required @ RM100 per lot).
For bookings made between 1 - 10 Oct 2020, Deluxe 2-Bedroom Apartment (Room Only) will have Guaranteed Free Upgrade to Premier 2-Bedroom Apartment (Room Only)
For bookings made between 1 - 10 Oct 2020, Deluxe 2-Bedroom Apartment (Room Only) will have Guaranteed Free Upgrade to Premier 2-Bedroom Apartment (Room Only)
Deposit
Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at StayInn Gateway Hotel Apartment | 44 |
Number of floors in StayInn Gateway Hotel Apartment | 11 |
Another facilities in StayInn Gateway Hotel Apartment | Cable TV, Desk, DVD player, Hairdryer, In-room safe |
Frequently asked question in StayInn Gateway Hotel Apartment
What are available facilities at StayInn Gateway Hotel Apartment?
There are top facilites at StayInn Gateway Hotel Apartment such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at StayInn Gateway Hotel Apartment?
The standard check-in time at StayInn Gateway Hotel Apartment is starting from From 14:00 while the latest check-out time is at Before 12:00
Does StayInn Gateway Hotel Apartment provide breakfast?
Yes, StayInn Gateway Hotel Apartment provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in StayInn Gateway Hotel Apartment
Traveloka (148)
Other sources (166)
7,2
Pleasant
From 166 reviews
Cleanliness
7,2
Room Comfort
7,2
Location
8,2
Service and Facilites
7,4
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Traveler Reviews StayInn Gateway Hotel Apartment
Number of reviews per page
20
40
Top reviews
IvanOh
Business and Leisure
8,0
/10
Reviewed 261 week(s) ago
Expedia Group verified review
Room is clean and well maintained. Staff, from front desk to housekeeping are friendly and helpful. Price is decent. Location is in the city but without the hustle and bustle of traffic...could be the Covid 19...Would certainly recommend friends this place.
Christine
Friends and Family
6,0
/10
Reviewed 296 week(s) ago
Hotels.com verified review
unable to get a king bed last min , bedsheet was spotted with black inks and stains , makeup room wasnt properly done . and the free parking wasnt properly advised , ended up with ticket fine . ;(
Eric
Friends and Family Family
4,0
/10
Reviewed 328 week(s) ago
Expedia Group verified review
The location is good & counter staffs are friendly. The apartment we stayed is very dated. The toilet is infested with houseflies, we killed about 50 houseflies during our 2 days stay there.
Azhar
8,0
/10
Reviewed 332 week(s) ago
Expedia Group verified review
Staff was friendly but room carpet wasnt very clean
Chin Yen
8,0
/10
Reviewed 377 week(s) ago
Hotels.com verified review
The building is getting old and tired but I can’t fault the location. The staff was friendly but the apartment needs to improve on its noise insulation. You could hear the neighbor clearly and the noise from the karaoke nearby on a Friday night was just horrible.
Sp
6,0
/10
Reviewed 378 week(s) ago
Expedia Group verified review
Stayed there for 3 nights. Room size was OK. Condition was normal but can be better. Have to take a lift to level 4 to reception and then another lift to the room. More like an apartment than hotel. I would say it's a simple and affordable stay. Don't expect too much or you'll be disappointed.
Verified traveler
8,0
/10
Reviewed 382 week(s) ago
Expedia Group verified review
Strategic place but difficult to park car and not safety to park car at parking place for whole night. No Internet in room, I requested when I booked the room, but arrived there with disappointment , only can online at lobby. Swimming pool n bedroom I give 4stars.
Verified traveler
6,0
/10
Reviewed 394 week(s) ago
Hotels.com verified review
poor lift service
Rachid
6,0
/10
Reviewed 395 week(s) ago
Expedia Group verified review
Room with musty smell...
No designated parking service ...
Not a most malaysian friendly toilet with a spray hose
satiah
10,0
/10
Reviewed 396 week(s) ago
Hotels.com verified review
room is clean and hotel location and view is good. but problem with parking. guess need to pay the parking
Verified traveler
6,0
/10
Reviewed 399 week(s) ago
Hotels.com verified review
The building, corridor and room were all in desperate need for removation, especially the bathroom. I only got two bath towels and I had to ask to have them changed after a couple of days. The hotel is not environmentally friendly. The aircon was always on even if I turned it off on my way out, it got turned back on when I was away. The bathroom was moudy. It was not a four stars.
For the price I guest one should not ask for too mcuh. It is very close to Pullman and Hilton and is walking distance to a few good local restuarants and the river front. The staff were friendly and very helpful otherwise.
Wifi was very slow
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Verified traveler
8,0
/10
Reviewed 408 week(s) ago
Hotels.com verified review
The hotel was in a good location only 10 minutes walk to the river where you will find all the action. The rooms and bathroom was clean and the beds and linens comfortable though the pillows were a bit thick and hard which made sleeping difficult but when I asked for a softer pillow they managed to find a couple.
Alround the hotel was a good stay and we came away from Kuching feeling relaxed.
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mel
8,0
/10
Reviewed 408 week(s) ago
Expedia Group verified review
Close to everything. Easy place to stay for a family. Good pool.
Gim Hong
8,0
/10
Reviewed 410 week(s) ago
Hotels.com verified review
I booked 2 rooms for my stay from 8 to 10 September. As our flight arrived late in the night, upon arrival at the building we could not locate the reception of the hotel as the hotel's reception is located on the 4th level and also that as the building also include offices, the main lift lobby area was locked and we could get in. We went round the building and located another lift lobby area. There were no signs indicating the hotel reception. At checking in, we were surprised that the 2 rooms we booked had king size bed when at the time of booking some 1.5 months ago, I requested for 1 room with a king bed and the other room to have 2 single beds. The receptionist explained that the change was instructed by management. I would have preferred that the hotel sent me an earlier notification of being unable to fulfill our bed preferences. Otherwise stay at hotel was good but the hotel looks dated and the corrider leading to the rooms smelt of stale dampness. It is centrally located and within 3 minutes of walking to Jln Padungan.
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Lee
8,0
/10
Reviewed 415 week(s) ago
Hotels.com verified review
suitable for short stay. Don't get fool by the photos.
Gabrielle
2,0
/10
Reviewed 420 week(s) ago
Expedia Group verified review
We have travelled extensively. Massive let down. Room and hotel smelt terrible of mould and smoke. Facilities were dirty with excessive mould in wet areas, stench in rooms. Bins in lobbys were overflowing the whole stay, evrywhere was grubby.
Breakfast was very basic.
We left after 2 nights and moved to the Pullman.
Mohd
6,0
/10
Reviewed 426 week(s) ago
Expedia Group verified review
Internet connection was poor. Was only able to connect to the network on the first night there, subsequently, failed to connect despite trobleshooting my device. Staff assured me that they will inform the network provider regarding the issue and recommended me to connect to other floor networks, but I was still unable to connect to those using my laptop and mobile phone.
Nevertheless, it is a reasonably-priced hotel located within the vicinity of the likes of Pullman (50 metres away) and Hilton. Room (4/5) - comfortable bed, balcony was available, air-conditioning was in working order and hot shower was available at all time.
Staffs were friendly, approachable and helpful. Checkout was fast - only needed to pass them my keys and that was it.
Overall, I would recommend this hotel (service apartment) for stay, if you would not mind staying without internet connection. A good alternative if you are heading down to Kuching for a conference, etc. held at Pullman/Hilton and would like to spend less for a similar quality accommodation. (Hopefully the administrators will have sorted this issue out by the time you see this review)
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tey
4,0
/10
Reviewed 426 week(s) ago
Expedia Group verified review
The poor image is they do no have parking. If you stay on weekday. High chance to get Saman . As it is public goverment parking area. Breakfast choice is extremely less. If you want book it, please select no breakfast, save the money to go outside eat.
L
4,0
/10
Reviewed 431 week(s) ago
Expedia Group verified review
We stayed in a Superior King Room at Ariva when we were stopping by Kuching for a night. Staff were generally friendly and helpful, check in was quick. However, that's about where the positives end. The hotel is very dated - it looked like it could have been a decent hotel years ago, but it is now just a very old place with a shaky lift, sinking beds, loose and leaking taps and stained carpets. Shower pressure was great and we were able to check in early (around 10am) and check out late (1pm) at no extra charge, so these were plus points. However, all things considered, we wouldn't recommend this hotel for its price.
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Abdullah
6,0
/10
Reviewed 433 week(s) ago
Expedia Group verified review
No breakfast provided (checked with hotel staff), contrary to booking n iterinary statement. Can I get refund?
This hotel not suitable for muslim, no pail, no water hose at toilet bowl.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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