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The Grand Puteri Hotel
Hotels
8,5
/10
Very Good
995 reviews
What Guests Say About Their Stay
Distance To City Center (5)
Suryani A. P.
8,8
/ 10
All good especially their front line service.
AW NoorAfifah
9,1
/ 10
The staff are very friendly. Walking distance with Paya Bunga Square and Masjid Putih Breakfast is very worth it by paying RM18. Thumbs up!
Istikamah Hedzir
8,8
/ 10
The best hotel in Terengganu and cheap.
nurul a. b. z. a.
8,5
/ 10
Enjoy our stay here and will recommend to others.
Roshidi B. A. I.
10,0
/ 10
Good and very comfortable. Near mosque.
In the Area
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PT 3981, Jalan Masjid Abidin, Kuala Terengganu, Terengganu, Malaysia, 20100
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Grand Puteri Hotel
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Per room per night (excl. taxes & fees)
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What's around The Grand Puteri Hotel
PT 3981, Jalan Masjid Abidin, Kuala Terengganu, Terengganu, Malaysia, 20100
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Discover More About The Grand Puteri Hotel
note: hotel was previously named Grand Puteri Hotel
Location
The Grand Puteri Hotel is located in area / city Kuala Terengganu.
About The Grand Puteri Hotel
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Grand Puteri Hotel provides a pleasant accommodation for your stay.
Have fun with various entertaining facilities for you and the whole family at The Grand Puteri Hotel, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Grand Puteri Hotel.
If you plan to have a long-term stay, staying at The Grand Puteri Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Grand Puteri Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Grand Puteri Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Grand Puteri Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, The Grand Puteri Hotel is the right place to stay.
All facilities in The Grand Puteri Hotel
Swimming Pool
Lobby
Accommodation Services
Exterior
Restaurant
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Public Facilities
- Parking
- Elevator
- Restaurant
- Breakfast restaurant
- Room service
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Minibar
- Shower
- TV
General
- AC
- Family room
- Non-smoking room
- Smoking area
Connectivity
- LAN Internet
- Free WiFi
Accessibilty
- Disabled access friendly
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in The Grand Puteri Hotel
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
-
Tourism Tax
Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Grand Puteri Hotel | 165 |
Number of floors in The Grand Puteri Hotel | 7 |
Another facilities in The Grand Puteri Hotel | ATM/Banking, Beauty salon, Grocery, Hair salon, Laundry |
Frequently asked question in The Grand Puteri Hotel
What are available facilities at The Grand Puteri Hotel?
There are top facilites at The Grand Puteri Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Grand Puteri Hotel?
The standard check-in time at The Grand Puteri Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Grand Puteri Hotel provide breakfast?
Yes, The Grand Puteri Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Grand Puteri Hotel?
The Grand Puteri Hotel is a 3.0-star hotel.
How many floors does The Grand Puteri Hotel have?
The Grand Puteri Hotel has 7 floors.
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More Reviews from Other Guests in The Grand Puteri Hotel
Traveloka (995)
8,5
Very Good
From 995 reviews
Provided by travelers on
Cleanliness
8,4
Room Comfort
8,4
Meal
8,1
Location
8,7
Service and Facilites
8,5
People often mention about The Grand Puteri Hotel
All
Jarak ke Pusat Kota (2)
Lingkungan Sekitar (2)
Rasa (2)
Akses (1)
Variasi (1)
Pelayanan Kamar (1)
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Traveler Reviews The Grand Puteri Hotel
Number of reviews per page
20
40
Customer reviews
N***r
Staycation
8,8
/10
Reviewed 2 week(s) ago
My father's favorite place, because it's close to the white mosque..also close to the bus station..receptionist friendly..
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Accommodation's Reply
21 Sep 2025
Dear Valued Guest,
Warmest greetings from The Grand Puteri Hotel Kuala Terengganu.
Thank you very much for taking the time to share your experience with us. We are truly honored that you chose The Grand Puteri Hotel as your preferred accommodation during your visit to Kuala Terengganu. Your trust and support mean a great deal to us.
At The Grand Puteri Hotel, we continuously strive to provide our guests with a memorable and comfortable stay, and your feedback encourages us to keep improving our service standards. We sincerely apologize if certain aspects of your stay did not meet your expectations, and please be assured that your comments have been shared with our management team for immediate review and action.
We genuinely value your patronage and look forward to the opportunity of welcoming you back soon, where we hope to exceed your expectations and provide you with an even better experience on your next visit.
Warm regards,
Mohd Edy Izuwan bin Awang
Front Office Assistant Manager
The Grand Puteri Hotel Kuala Terengganu
HM
HUSNA M. B. H.
Leisure
9,4
/10
Reviewed 36 week(s) ago
Although the location is confusing, but very satisfied. Easy check in. Food was really good. There was hot fried kopok lekor, rice, and rice. There were many kinds of food. The bed was also great. Big.
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2 people find it helpful
Accommodation's Reply
21 Sep 2025
Dear Valued Guest,
Warmest greetings from The Grand Puteri Hotel Kuala Terengganu.
Thank you very much for taking the time to share your experience with us. We are truly honored that you chose The Grand Puteri Hotel as your preferred accommodation during your visit to Kuala Terengganu. Your trust and support mean a great deal to us.
At The Grand Puteri Hotel, we continuously strive to provide our guests with a memorable and comfortable stay, and your feedback encourages us to keep improving our service standards. We sincerely apologize if certain aspects of your stay did not meet your expectations, and please be assured that your comments have been shared with our management team for immediate review and action.
We genuinely value your patronage and look forward to the opportunity of welcoming you back soon, where we hope to exceed your expectations and provide you with an even better experience on your next visit.
Warm regards,
Mohd Edy Izuwan bin Awang
Front Office Assistant Manager
The Grand Puteri Hotel Kuala Terengganu
NA
Nur A. A. M.
Leisure
8,8
/10
Reviewed 56 week(s) ago
The stay was pleasant enough. Staffs were friendly and gave good service. The hotel itself is not new but the room and facilities were good enough. Cleanliness at some parts of the hotel should be better though for example at the pool toilet. Breakfast was included in the room price so the lack of choice was understandable. Overall an OK stay.
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1 people find it helpful
M***d
6,8
/10
Reviewed 64 week(s) ago
The room has no hot water supply. The bathroom floor was flooding due to uneven floor. No hair dryer.
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Ly cong nung
6,0
/10
Reviewed 79 week(s) ago
Corridor was dark unable to find room number. Breakfast start at 7am but not until 7.30am we have just noodle and some overnight watermelon. This was all for breakfast buffet. What a shocking hotel in my life.
1 people find it helpful
MAT RAWI HAMAT
8,5
/10
Reviewed 103 week(s) ago
Even though it's 3 stars, the server is good.
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Alizzawati
8,3
/10
Reviewed 110 week(s) ago
The location is just perfect especially if you intend to do some shopping at Pasar Payang. It 's just 10-15 minutes walk from the hotel. Masjid Zainal Abidin is just on the doorstep. Local food stalls & supermarket are also nearby. But the hotel itself is somewhat old I. E judging from the room interior with broken door, dirty curtain & no toiletries just to name a few.
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NB
NURSYAFIQAH B. D.
4,5
/10
Reviewed 119 week(s) ago
Bilik harga RM207 tapi keadaan bilik macam hotel bajet. Katil koyak, tilam buruk, kotor, bilik berbau. Memang frustrate! Memang tak akan pijak lagi lah hotel ni!
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RN
Rokiah N.
8,5
/10
Reviewed 124 week(s) ago
It 's located near to mosque. Easy to assess to to town easy grab and nice meal.
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HN
HASIRUL N. B. Y.
9,7
/10
Reviewed 129 week(s) ago
Bilik yang sangat bersih, luas dan sangat selesa, makanan alhamdulillah sedap. Saya selalu menginap di hotel ini bila ada meeting atau kursus di Kuala Terengganu.
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HN
HASIRUL N. B. Y.
9,7
/10
Reviewed 129 week(s) ago
Alhamdulillah the room is very comfortable and spacious, very clean
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SM
Sue M.
8,5
/10
Reviewed 134 week(s) ago
The room and hospitality from the staff was good. Just that the iron board was broken and I had asked for a replacement but not to avail. Hopefully the staff can be more alert on this matter.
1 people find it helpful
NB
Norzila B. M. Z.
9,7
/10
Reviewed 145 week(s) ago
Comfy and clean, very recommended.
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RM
Ruzmayuddin M.
5,1
/10
Reviewed 159 week(s) ago
Bad experienced with this hotel. Rooms is very old, smelly & dirty. The mattress even worst, vey old matress and we can feel uneven spring inside the bed. I have nightmare staying here. Won't come again.
2 people find it helpful
AF
Abdul F. B. I.
8,5
/10
Reviewed 171 week(s) ago
Good service, love the atmosphere near here and the food here is the best.
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DS
Dolfatah S.
6,0
/10
Reviewed 197 week(s) ago
Room 506. Uncomfortable. heard a very clear voice from another guest from the next room.
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mz
mohd z.
5,4
/10
Reviewed 248 week(s) ago
Drinking juice in a cafe is not the same as the price being charged.
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zo
zaliha o.
8,5
/10
Reviewed 266 week(s) ago
Nice place to stay. Near all places for tourist. Pasar payang and also mosque
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PN
Puan N. R.
8,3
/10
Reviewed 268 week(s) ago
Good and satisfying as well as helpful and friendly staff.
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TUAN N. I. S. B. T. A. R.
8,5
/10
Reviewed 270 week(s) ago
Comfortable and very suitable for a family trip with the facilities provided.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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