1. /
  2. /
  3. /
  4. /
  5. Hotels in The LUMA Hotel, a Member of Design Hotels
See Other Accommodations in Kota Kinabalu

The LUMA Hotel, a Member of Design Hotels

Hotels
9,2
/10
Exceptional
139 reviews

What Guests Say About Their Stay

Verified traveler
10,0
/ 10
Lovely reception on arrival, clean and well maintained hotel with nice touches. It was a treat to stay.
Aftab
10,0
/ 10
Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
Hung Fu
10,0
/ 10
Very good accommodation experience I will definitely go there again next time I have a chance
In the Area
See Map
Lot 2-5, Block A, Sutera Avenue, Jalan Sembulan, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
KK’s first design hotel - The LUMA Hotel is a member of the Design Hotels Brand, which is wholly owned by Marriot hospitality group. Located at Sutera Avenue, the hotel features unique interior designs that showcase Sabah’s lush rainforest and diverse culture. A spiral staircase and marble pathway that mimic a beautiful cascading fall plunging into the clear crystal river below are also available at hotel’s lobby.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The LUMA Hotel, a Member of Design Hotels

Lot 2-5, Block A, Sutera Avenue, Jalan Sembulan, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
Discover More Places
Lobby The LUMA Hotel, a Member of Design Hotels
Lobby 2 The LUMA Hotel, a Member of Design Hotels

Discover More About The LUMA Hotel, a Member of Design Hotels

KK’s first design hotel - The LUMA Hotel is a member of the Design Hotels Brand, which is wholly owned by Marriot hospitality group. Located at Sutera Avenue, the hotel features unique interior designs that showcase Sabah’s lush rainforest and diverse culture. A spiral staircase and marble pathway that mimic a beautiful cascading fall plunging into the clear crystal river below are also available at hotel’s lobby.

The hotel also provides parking spaces (surcharge), café and restaurant. Some popular points of interest near The LUMA Hotel include Kota Kinabalu International Airport (KKIA), Sabah International Conventional Centre (SICC), Jesselton Point, Gaya Street Sunday market, Wisma Merdeka shopping mall, Sabah Tourism Board, Gleneagles Hospital, Todak Waterfront, Imago shopping mall, North Borneo Railway, Tanjung Aru beach, Atkinson Clock Tower and floating mosque.

There are seven types of room categories at The LUMA Hotel namely Fern Cosy Bedroom, Grass Standard Bedroom, Emerald Original Bedroom, Palm Marvellous Bedroom, Eden Deluxe Bedroom, Green Luxury Bedroom and Family Extraordinary Suite. The names and interior colours of the hotel’s guest rooms are inspired by the five layers of Sabah’s tropical rainforest.

All 115 rooms are beautifully designed and furnished with modern amenities, which include drip coffee and coffee machine, air -conditioning, 43” TV, mini bar, coffee and tea, kettle, bathtub (limited rooms), stool (limited rooms), rotating chair (limited rooms), safety box, shampoo, hair conditioner, shower gel, lotion and hand wash dispensers, high speed Wi-Fi, safety box, hair dryer and bathrobe. As a hotel that loves KK the most, The LUMA Hotel also provides environmentally friendly amenities such as paper bins made of straws, bamboo toothbrush as well as gargle cups that are made of bamboo fibre and waste coffee grounds.

All facilities in The LUMA Hotel, a Member of Design Hotels

Bar, Cafe and Lounge The LUMA Hotel, a Member of Design Hotels
Bar, Cafe and Lounge
Common Space The LUMA Hotel, a Member of Design Hotels
Common Space
Lobby The LUMA Hotel, a Member of Design Hotels
Lobby
Accommodation Services The LUMA Hotel, a Member of Design Hotels
Accommodation Services

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • Laundry service

Food and Drinks

  • Restaurant with AC
  • Buffet breakfast
  • Brunch
  • Cafe

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area

Transportation

  • Limited parking
  • Parking with surcharge

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Conference room

Nearby Facilities

  • Shops

Accommodation Policy & General Information in The LUMA Hotel, a Member of Design Hotels

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Deposit

Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The LUMA Hotel, a Member of Design Hotels
115
Number of floors in The LUMA Hotel, a Member of Design Hotels
9
Another facilities in The LUMA Hotel, a Member of Design Hotels
Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, WiFi in public area

Frequently asked question in The LUMA Hotel, a Member of Design Hotels

What are available facilities at The LUMA Hotel, a Member of Design Hotels?
There are top facilites at The LUMA Hotel, a Member of Design Hotels such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The LUMA Hotel, a Member of Design Hotels?
The standard check-in time at The LUMA Hotel, a Member of Design Hotels is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The LUMA Hotel, a Member of Design Hotels provide breakfast?
Yes, The LUMA Hotel, a Member of Design Hotels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The LUMA Hotel, a Member of Design Hotels?
The LUMA Hotel, a Member of Design Hotels is a 4.0-star hotel.
How many floors does The LUMA Hotel, a Member of Design Hotels have?
The LUMA Hotel, a Member of Design Hotels has 9 floors.
See All

More Reviews from Other Guests in The LUMA Hotel, a Member of Design Hotels

9,2
Exceptional
From 117 reviews
Cleanliness

9,4

Room Comfort

9,4

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The LUMA Hotel, a Member of Design Hotels

Number of reviews per page
20
40
Top reviews
Stewart
2,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel was not in the location advertised. On the Hotels.com map it shows it between the Marina and the golf course. The hotel is in fact outside the Marnia resort area, on the other side of a major road. Not in walking distance. I booked it to be at the Marnia resort complex. False advertising and extremely disappointing.
Aazon
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Gym is insane for a hotel. Super clean and chic in design.
Ted
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Friendly, helpful staff.
Verified traveler
icon-Business
Business
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean, next to the Imago mall just acoress the bridge
Verified traveler
10,0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Lovely reception on arrival, clean and well maintained hotel with nice touches. It was a treat to stay.
Donald
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

A hotel forced into a former warehouse or something... Twisting, winding bizarre hallway system... Two sets of elevators which don't all go to the same floors and doors... Generally weird overall... Would not stay there again...
Cindy
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Second stay this time. My go to hotel every time I visit KK.
??
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

아침식사가 좀 부실. 방은 깨끗하고 크고 시설 양호
Aftab
10,0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
Read More
FLORENT
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Nice and friendly Hotel and team Nice room but the one along the road are extremely nosy nights and days very difficult to have a good night
Hung Fu
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Very good accommodation experience I will definitely go there again next time I have a chance
Scott
10,0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Very nice modern hotel in a reasonably good location. Walkable to Imago Mall and a few dining options nearby including one up the spiral stair case in lobby (unfortunately the staff didnt tell us about this, so we found it after dinner, but still enjoyed a cocktail and dessert there after we found it ourselves). Rooms are modern and comfortable. Only downside is the road noise as we were on the road side of hotel, which overlooks a major highway and the sound proofing is minimal.
Read More
An
10,0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Wonderful stay at Luma, a modern and tastefully designed boutique hotel.
Cindy
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

I love the design of the property! The room, the amenities, the comfort and the reception. Great location with food and beverage right at the building. Near to Imago, one of the biggest mall in city. The room is really comfortable, layout and space is impeccable. The shower is huge and the tub is a great after a long day. The bed is firm and bigger than King (super king maybe?), I just love this place so much this is definitely my go-to hotel next time I visit KK.
Read More
jae yun
10,0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

All nice
Lay Beng
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Near the airport, and one of the newest that’s 5min walk to their newest, largest mall in KK.
Alex
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Very good location and walkable distance to shopping mall. Room service forgot to make/clean our room though..
Young Gwan
8,0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Nice room with AC
Bee Hong
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Nice ambience
ZHI HAN
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Very well designed, instagrammable, aesthetically pleasing hotel. Had a room that was facing the main road and facing the sun, so room would not be as cold even with the aircond at 16 degrees celcius. Receptionist service was below expectations - receptionist was not friendly and accommodative for Marriott's standard. Requested for late check-out additional 1 hour as flight was later at night, but was denied with lame excuses and an attitude. Bellboy however was nice. Good place if you are just looking for a bed to sleep regardless of the experience, but not if you are looking for a pleasant service and friendly environment.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The LUMA Hotel, a Member of Design Hotels

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.