The Palace Hotel Kota Kinabalu

Hotels
7,8
/10
Pleasant
325 reviews

What Guests Say About Their Stay

Distance To City Center (4)
Family Friendly (4)
Staff Friendliness (4)
Wifi (4)
Shamshia B. M.
10,0
/ 10
Comfortable, clean and very satisfying.
In the Area
See Map
No 1 Jalan Tangki, Karamunsing, , Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Boasting its own surrounding tropical forest and a self-managed organic vegetable farm in the city, The Palace Hotel Kota Kinabalu is one of its kind. This eco-friendly property is the only certified Green Hotel in the city center and offers free daily scheduled shuttle service to nearby major shopping malls and the popular Sunday local market. Karamunsing Shopping Complex is directly opposite of the hotel. Each guest room is comfortably fitted with a satellite flat-screen TV, complimentary WiFi access and sealed water glass bottles. The en suite bathroom comes with a shower and a hairdryer. For guests’ comfort, complete set of toiletries and bathrobes are available during the stay. Newspaper can be delivered daily upon request. Breakfast buffet is served daily at Tangerine Restaurant, which also opens for lunch and dinner. It specialises in Italian, Malaysian cuisines and other Asian favourites, cooked in an open-kitchen with pool and forest view seating. Guests can exercise at the gym, enjoy the steam rooms and take a leisure walk in the vegetables and herbs garden. Other facilities on site include a convenience shop, an award-winning Jari Jari spa and a karaoke lounge. Staffs at the 24/7 reception are happy to assist you with laundry and babysitting services at an additional charge. For your convenience, daily housekeeping and luggage storage are provided for free. Other facilities include a ballroom, business center and meeting facilities. The Palace Hotel Kota Kinabalu is 3.2 km from Sabah Museum, while Jesselton Point is 4.6 km away. Kota Kinabalu International Airport is 10 km from the property. We speak your language!
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The Palace Hotel Kota Kinabalu

Discover More Places
No 1 Jalan Tangki, Karamunsing, , Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
Lobby The Palace Hotel Kota Kinabalu
Lobby 2 The Palace Hotel Kota Kinabalu

Discover More About The Palace Hotel Kota Kinabalu

Boasting its own surrounding tropical forest and a self-managed organic vegetable farm in the city, The Palace Hotel Kota Kinabalu is one of its kind. This eco-friendly property is the only certified Green Hotel in the city center and offers free daily scheduled shuttle service to nearby major shopping malls and the popular Sunday local market. Karamunsing Shopping Complex is directly opposite of the hotel.

Each guest room is comfortably fitted with a satellite flat-screen TV, complimentary WiFi access and sealed water glass bottles. The en suite bathroom comes with a shower and a hairdryer. For guests’ comfort, complete set of toiletries and bathrobes are available during the stay. Newspaper can be delivered daily upon request.

Breakfast buffet is served daily at Tangerine Restaurant, which also opens for lunch and dinner. It specialises in Italian, Malaysian cuisines and other Asian favourites, cooked in an open-kitchen with pool and forest view seating.

Guests can exercise at the gym, enjoy the steam rooms and take a leisure walk in the vegetables and herbs garden. Other facilities on site include a convenience shop, an award-winning Jari Jari spa and a karaoke lounge. Staffs at the 24/7 reception are happy to assist you with laundry and babysitting services at an additional charge. For your convenience, daily housekeeping and luggage storage are provided for free. Other facilities include a ballroom, business center and meeting facilities.

The Palace Hotel Kota Kinabalu is 3.2 km from Sabah Museum, while Jesselton Point is 4.6 km away. Kota Kinabalu International Airport is 10 km from the property.

We speak your language!

All facilities in The Palace Hotel Kota Kinabalu

Swimming Pool The Palace Hotel Kota Kinabalu
Swimming Pool
Fitness Center The Palace Hotel Kota Kinabalu
Fitness Center
Functional Hall The Palace Hotel Kota Kinabalu
Functional Hall
Lobby The Palace Hotel Kota Kinabalu
Lobby
Accommodation Services The Palace Hotel Kota Kinabalu
Accommodation Services

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Barbecue
  • Fitness center
  • Garden
  • Outdoor pool

General

  • AC
  • Non-smoking room
  • Swimming pool

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Connectivity

  • LAN Internet
  • Free WiFi

Food and Drinks

  • Bar

Accessibilty

  • Disabled access friendly

Nearby Facilities

  • Shops

Accommodation Policy & General Information in The Palace Hotel Kota Kinabalu

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

As part of our ongoing commitment to enhancing guest experiences, we are excited to announce that Tangerine Restaurant will undergo a significant renovation starting from immediate effect until July 31st 2024. This renovation will encompass various aspects of the restaurant and main kitchen, including its interior decor, amenities, and overall ambiance. During this period of renovation, we understand the importance of continuing to provide exceptional dining experiences for our guests. To ensure uninterrupted service, Tangerine Restaurant will be temporarily relocated to the lower ground poolside area of our hotel. We greatly appreciate your support and understanding during this transition period. Should you or your clients have any questions or require further information, please do not hesitate to contact us at +6013 868 1589.

Additional Policy

As part of our ongoing commitment to enhancing guest experiences, we are excited to announce that Tangerine Restaurant will undergo a significant renovation starting from immediate effect until July 31st 2024. This renovation will encompass various aspects of the restaurant and main kitchen, including its interior decor, amenities, and overall ambiance. During this period of renovation, we understand the importance of continuing to provide exceptional dining experiences for our guests. To ensure uninterrupted service, Tangerine Restaurant will be temporarily relocated to the lower ground poolside area of our hotel. We greatly appreciate your support and understanding during this transition period. Should you or your clients have any questions or require further information, please do not hesitate to contact us at +6013 868 1589.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Palace Hotel Kota Kinabalu
150
Number of floors in The Palace Hotel Kota Kinabalu
6
Another facilities in The Palace Hotel Kota Kinabalu
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box

Frequently asked question in The Palace Hotel Kota Kinabalu

What are available facilities at The Palace Hotel Kota Kinabalu?
There are top facilites at The Palace Hotel Kota Kinabalu such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Palace Hotel Kota Kinabalu?
The standard check-in time at The Palace Hotel Kota Kinabalu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Palace Hotel Kota Kinabalu provide breakfast?
Yes, The Palace Hotel Kota Kinabalu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Palace Hotel Kota Kinabalu

7,8
Pleasant
From 325 reviews
Cleanliness

7,8

Room Comfort

7,4

Location

6,4

Service and Facilites

8,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Palace Hotel Kota Kinabalu

Number of reviews per page
20
40
Top reviews
Marga indraswari
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Best hotel to start the year 2024! The service was great. The staff were super polite and friendly. The room was vast and I added with a rollaway bed without any issues - still very spacious. There’s free breakfast too. Near shopping complex just this one focused more on electronic products. Not something tourists will want to buy. Haha. Overall, I will stay in this hotel again. ❤️
Read More
James
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Breakfast buffet items get changed every few days or so, that way it's not always the same food to pick from, which is nice. We had a minor issue with our room and the hotel offered us a different room late one night. Very good hospitality!
Muhamad Firdaus bin
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Great service. Only the toiletries is not refresh / change if you stay 3D 2N. This can be improve. Overall service, room, breakfast are 5 star
Phillip
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Good value for money. Property is being renovated but you do not hear any loud noises. Staff are friendly. Nice natural surroundings.
Agus
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Surely will stay in this hotel again. The room is clean & comfy. The staffs are friendly & helpful too. Breakfast can be improve and services are good anyway. Kids enjoy the pool and nothing that we need to complaint about. Keep up the good services!
Mark
icon-Leisure
Leisure
10,0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Very clean. Excellent staff service and very polite attentive staff. Excellent breakfast. Environmentally attentive. All at an excellent price range. Highly recommended and will stay there again whenever I am in that area.
James
10,0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

Only spent one night but I found this hotel very good. They wanted to upgrade us to their best room, but gave a weird look when we requested twin beds. That gave me a chuckle. This hotel would be one of my top choices to stay.
Verified traveler
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 239 week(s) ago

Expedia Group verified review

the breakfast is not enough for us... and didn't have much choice...
Verified traveler
icon-Business with Partner
Business with Partner
8,0
/10
Reviewed 283 week(s) ago

Expedia Group verified review

OK except the breakfast spread was limited
Niran
icon-Leisure
Leisure
8,0
/10
Reviewed 288 week(s) ago

Expedia Group verified review

Exterior looks spruced up. Rooms are adequate. However special touches makes up for any deficiencies. Fruits, cookies, welcome drink to name a few.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6,0
/10
Reviewed 290 week(s) ago

Expedia Group verified review

Very Convenient location but old hotel.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 291 week(s) ago

Expedia Group verified review

Love the Christmas decorations
Dmaz
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 293 week(s) ago

Expedia Group verified review

The Palace Hotel is my favourite place to relax. The breakfast is so heaven, many choices and very delicious.
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
8,0
/10
Reviewed 303 week(s) ago

Expedia Group verified review

All is better and good
Hanimah
8,0
/10
Reviewed 305 week(s) ago

Hotels.com verified review

Check in day was not bad. Waited 10mins after arrival due to room was not ready although time checked in is 2pm. Breakfast next day was amazing - lots to our liking. But 2nd and 3rd breakfast was not so much. Room was not so big but considered okay. Pls bring own usb charger too. Found blood stained on one of pillow sheet they need to check for these kind of details. Car parking is available. Swimming pool looks clean viewed from dining hall balcony which is a floor apart. Hotel is not too far from major shopping area for commute by car. Receptionist and bar tenders was very friendly. Overall our stay and the place was not bad. Would recomend anyone anyway.
Read More
Verified traveler
icon-Business
Business
8,0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

Tangerine has good food but the steam room is not kept well.
No
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 307 week(s) ago

Expedia Group verified review

The staff are wonderful. The property is surrounded by greenery which is a bonus.
Verified traveler
icon-Business and Leisure with Friends
Business and Leisure with Friends
10,0
/10
Reviewed 307 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Big spacious room.
Verified traveler
icon-Leisure with Children
Leisure with Children
8,0
/10
Reviewed 307 week(s) ago

Expedia Group verified review

Serving nice breakfast. Dislikes- noisy sound
Justina
10,0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

Nice hotel. Highly recommended. All staff was very friendly and helpful. Will come again.. SURE😜
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Palace Hotel Kota Kinabalu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.