The Ritz-Carlton, Kuala Lumpur

8,9
/10
Very Good
1.083 reviews

What Guests Say About Their Stay

Tariq
10,0
/ 10
Close to amenities but confusing location for drivers. Excellent service, staff, and buffet breakfast! Would definitely stay again.
LEE
10,0
/ 10
Great hotel, convenient, with many shopping malls around the area. Clean, spacious rooms and thank you the great service staff who allow upgrades our rooms to the executive rooms which were very spacious and with all the necessary amenities. All the staff in the hotel were very attentive and with great smiles. We will definitely come back to the great hotel the next time we will visit the country.
LEE LIAN
10,0
/ 10
Service in Ritz has always be impeccable. However this time slightly less on the housekeeping for the room. Also when I went to my room I found there are small dessert (cakes) complimentary but the food is uncovered. Hence please improve on the hygiene not to leave food exposed.
In the Area
See Map
168 Jalan Imbi, Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Ritz-Carlton, Kuala Lumpur is located in area / city Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Ritz-Carlton, Kuala Lumpur

168 Jalan Imbi, Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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Lobby The Ritz-Carlton, Kuala Lumpur
Exterior 2 The Ritz-Carlton, Kuala Lumpur

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Location


The Ritz-Carlton, Kuala Lumpur is located in area / city Bukit Bintang.

About The Ritz-Carlton, Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, The Ritz-Carlton, Kuala Lumpur provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Ritz-Carlton, Kuala Lumpur, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Ritz-Carlton, Kuala Lumpur exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Ritz-Carlton, Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Ritz-Carlton, Kuala Lumpur.

All facilities in The Ritz-Carlton, Kuala Lumpur

Bar, Cafe and Lounge The Ritz-Carlton, Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool The Ritz-Carlton, Kuala Lumpur
Swimming Pool
Fitness Center The Ritz-Carlton, Kuala Lumpur
Fitness Center
Functional Hall The Ritz-Carlton, Kuala Lumpur
Functional Hall
Common Space The Ritz-Carlton, Kuala Lumpur
Common Space

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • TV

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

General

  • AC
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Shops

Transportation

  • Car rental
  • Limo or town car service

Accessibilty

  • Disabled access friendly

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Ritz-Carlton, Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Smoking

Smoking is allowed only in the designated smoking area.

Pets

Pets are not allowed in the accommodation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Ritz-Carlton, Kuala Lumpur
365
Number of floors in The Ritz-Carlton, Kuala Lumpur
20
Another facilities in The Ritz-Carlton, Kuala Lumpur
Bathrobe, Bathtub, Cable TV, Desk, Hairdryer

Frequently asked question in The Ritz-Carlton, Kuala Lumpur

What are available facilities at The Ritz-Carlton, Kuala Lumpur?
There are top facilites at The Ritz-Carlton, Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Kuala Lumpur?
The standard check-in time at The Ritz-Carlton, Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton, Kuala Lumpur provide breakfast?
Yes, The Ritz-Carlton, Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Ritz-Carlton, Kuala Lumpur?
The Ritz-Carlton, Kuala Lumpur is a 5.0-star hotel.
How many floors does The Ritz-Carlton, Kuala Lumpur have?
The Ritz-Carlton, Kuala Lumpur has 20 floors.
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More Reviews from Other Guests in The Ritz-Carlton, Kuala Lumpur

8,8
Very Good
From 973 reviews
Cleanliness

9,0

Room Comfort

9,0

Location

8,8

Service and Facilites

8,8

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Traveler Reviews The Ritz-Carlton, Kuala Lumpur

Number of reviews per page
20
40
Top reviews
Kartikumar
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location great service great people
Bin Ismail
2,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Property
Tariq
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Close to amenities but confusing location for drivers. Excellent service, staff, and buffet breakfast! Would definitely stay again.
LEE
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great hotel, convenient, with many shopping malls around the area. Clean, spacious rooms and thank you the great service staff who allow upgrades our rooms to the executive rooms which were very spacious and with all the necessary amenities. All the staff in the hotel were very attentive and with great smiles. We will definitely come back to the great hotel the next time we will visit the country.
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LEE LIAN
icon-Business
Business
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Service in Ritz has always be impeccable. However this time slightly less on the housekeeping for the room. Also when I went to my room I found there are small dessert (cakes) complimentary but the food is uncovered. Hence please improve on the hygiene not to leave food exposed.
Verified traveler
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We stay at a suite for 2 nights. Check-in was fast. Staff are friendly n polite. They prepared cake n decos for my son birthday. That was nice. Rooms are a clean but beds ain't very comfy. Easy access to prominent malls. Overall a good stay.
Jeum Haw
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Internet not working at my room
Han
2,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The service is very terrible
Daniel
icon-with Children
with Children
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Fab location and amazing staff and service
daniel
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Amazing hotel great staff and service. For kids you are only allowed in one pool that does not get a lot of sun but other than that it is in an amazing location. Right next to pavilion and Rex. Staff are amazing.
Ayumi
8,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Service was a top draw! Deco and quality were very dated in the room, however, the common areas such as reception, bar, lounge were very good. This trip was to see a concert of my favourite Japanese singer and it turned out that he also stayed this hotel! I also bumped into him in the Chinese restaurant. The Ritz will be a special place for me forever!!
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NARINDER
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very uniquely placed in the busy commercial hub on the city. All the major tourist attractions in close proximity.
Muhammad
icon-Leisure
Leisure
10,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent service
Christopher
10,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great time
Christopher
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Nice experience
HEMANDRA
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great stay
Hui
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

“We stayed for two nights and were very happy with the staff, as well as the early check-in after a long overnight flight. The room on level 9, which is my favorite, was quiet and comfortable. The breakfast buffet offered a variety of options, including both Western and Chinese cuisines. The only issue was that the towels appeared worn out from overuse.
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Samad
icon-Leisure
Leisure
8,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Good location, close to Pavilion shops and great breakfast.
Verified traveler
10,0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Beautiful hotel, service is excellent.
KHALEEL
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Staff were very friendly and helpful, particularly the Concierge. The pool was disappointing. Our room was not easily accessible: it involved taking escalators to a first floor, traversing across a lobby and then taking a set of elevators. Location was very convenient with access to the Pavilion Mall.
Number of reviews per page
20
40

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Bedroom 4 The Ritz-Carlton, Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.