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The RuMa Hotel and Residences 如玛酒店
9,4
/10
Exceptional
500 reviews
What Guests Say About Their Stay
Kelvin T.
9,7
/ 10
Had one of the best staycation ever. Flexi check in and check out time really gave us so much more time to relax and enjoy the hotel as we don’t have to rush in / rush out. Everyone in the hotel are so polite and the interior design are detailed and classy.
Yanti W.
10,0
/ 10
One of the best hotel in KLCC which the location in the middle of pavilion & Suria KLCC I love the design of the rooms & very comfortable feel like home all the staff are really helpful & the best service I got enjoy the breakfast if you stay here
RIA A. M. T.
9,7
/ 10
A versatile cosy bedroom, intelligent layout and abundance of light made even better use of the space. The bathroom absolutely gorgeous, featuring beautiful stand alone copper sinks. The complimentary minibar was amongst the best in the room include the nespresso machine to be the same make as the one I saw at my fav coffee shop, which was a nice coincidence. Concept, facilities, room and services top 5/5. But honestly I never wanted to leave the hotel; such is the allure of the The Ruma hostmannship. I will make sure I'll come again.
Javier
10,0
/ 10
This hotel is very lovely, excellent location and your new installations are very comfortable.
The pool is very nice and your restaurants are delicious.
We stay with our family very happy.
Zain
10,0
/ 10
The Ruma hotel was brilliant, the staff were great, very attentative, friendly. The staff at breakfast are the best, Amal was our daughter’s favourite person and made us feel special everyday along with the countless other staff. The rooms are so luxurious, clean and spacious. After 10 days we still weren’t sick of breakfast- it was so yummy! The pool is very lovely and clean. The staff try to cater to every need. Would definitely recommend and hope we end up here again. We will be back! Thank you for making our trip so comfortable.
In the Area
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7, Jalan Kia Peng, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The RuMa Hotel and Residences 如玛酒店
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What's around The RuMa Hotel and Residences 如玛酒店
7, Jalan Kia Peng, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
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Discover More About The RuMa Hotel and Residences 如玛酒店
Location
Are you searching for a strategic hotel in Kuala Lumpur that is near many tourist attractions with easy access to public transportation? Consider staying at
The RuMa Hotel and Residences (如玛酒店)
!Located in the heart of Kuala Lumpur’s Golden Triangle, you are only steps away from numerous famous tourist attractions, such as KLCC Park (323 m), Pavilion Kuala Lumpur (428 m), and Petronas Twin Tower (652 m). Regarding transportation, you can easily hop on the Raja Chulan Monorail Station, which is only 482 m away from the property. Other transportation options, such as KLCC MRT & Ampang Park Station, are also within walking distance from the property.
About The RuMa Hotel and Residences (如玛酒店)
Not only does it offer a comfortable stay that feels like home, but The RuMa Hotel KL also means ‘home’ in the most literal sense. It provides the intimacy of a home but with a luxurious touch that will inspire you to uncover Kuala Lumpur’s origins and colonial heritage.
The room types available at The RuMa Hotel and Residences (如玛酒店) include Studios, Deluxe Room, and Grand Room, suitable for couples looking for a romantic getaway or for those wanting a relaxed me-time during a staycation.
Looking for a larger room for a family stay? No worries! The RuMa Hotel and Residences also offers Suites that can accommodate guests looking for more expansive options, making family travel more comfortable!
Wondering about the hotel facilities? With a starting price at RM 750, you will be indulged with complete facilities such as a spa, barber by Truefitt & Hill, a beautiful infinity pool, and gym access equipped with Technogym. All room options are also equipped with a bathtub, Nespresso coffee machine, complimentary stocked minibar, and Best-in-class WiFi anywhere throughout the hotel. These facilities answers why The RuMa Hotel and Residences (如玛酒店) was awarded as ‘The Outstanding Guest Experience Hotel’ by MyMALAYSIA Tourism Award 2023.
And it doesn’t stop there; The RuMa Hotel and Residences also offers an end-to-end dining experience. Whether you're looking for the unique taste of local flavors (ATAS), having light meals and afternoon tea (The LIBRARI), relaxing at the bar with refreshing mocktails and snacks (SANTAI Pool Bar and Lounge), or experiencing varied selections of classic cocktails and distillates (SEVEN Lobby Bar), the options are festive!
Don’t worry about checking in late, as The RuMa has a 24-hour front desk that is always available to serve and assist you with your needs.
Wait, what? Whether you are planning a staycation with your loved ones or considering a long-term stay, The RuMa Hotel and Residences (如玛酒店) can always be your main accommodation choice that makes you feel at home. Book The RuMa Hotel and Residences (如玛酒店) from Traveloka to simplify your stay and enjoy the promotions or discounts always available just for you.
All facilities in The RuMa Hotel and Residences 如玛酒店
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Common Space
Lobby
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Porter
- Tours
- Wedding service
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Continental breakfast
- Gluten-free meals
- Hot breakfast
- Poolside bar
- Pub
- Set menu dinner
- Snacks
- Dietary menu
- Vegetarian meal
Public Facilities
- Parking
- Coffee/tea in lobby
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Things to Do
- Fitness center
- Health club
- Library
- Massage
- Outdoor pool
- Pool cabanas
- Spa
- Hot tub
General
- AC
- Banquet
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoke-free
Business Facilities
- Business facilities
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- Projector
- Business centre
Transportation
- Airport transfer
- Area shuttle with surcharge
- Limited parking
- Parking with surcharge
- Limo or town car service
Accessibilty
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- In-room accessibility
- Wheelchair accessible
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Family-friendly Facilities
- Children pool
Sports and Recreations
- Fitness center
Kids and Pets
- Highchairs
Accommodation Policy & General Information in The RuMa Hotel and Residences 如玛酒店
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
Breakfast is chargeable at RM67.00 nett per child (5-11 years old).
Effective 1 January 2023, Tourism Tax of MYR10 flat rate per room per night will be imposed to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysia Identity Card or valid permanent residents Malaysian PR card will be exempted from the tax.
Child Policy: Maximum one child below 11 years of age sharing a room at no extra charge (room only). Children occupying their own room will be charged full rates for accommodation and breakfast. A la carte children's menu available in outlets. Baby cots available on request, subject to availability. Extra beds are subject to availability and can only be added to selected room categories. The charges for a rollaway bed are as follows: MYR100.00+ / MYR108.00 nett per night for a child (0-11 years) and MYR200.00+ / MYR216.00 nett per night for an adult (12 years and above), including complimentary breakfast. Maximum one rollaway bed per room.
Effective March 1, 2024, the Service Tax (SST) for hotel services in Malaysia will increase from 6% to 8%. The tax will apply to all hotel services including food and beverage outlets. Guests with reservations before March 1 will still see the 6% SST reflected, but upon check-in or check-out, an additional 2% SST will apply.
Effective 1 January 2023, Tourism Tax of MYR10 flat rate per room per night will be imposed to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysia Identity Card or valid permanent residents Malaysian PR card will be exempted from the tax.
Child Policy: Maximum one child below 11 years of age sharing a room at no extra charge (room only). Children occupying their own room will be charged full rates for accommodation and breakfast. A la carte children's menu available in outlets. Baby cots available on request, subject to availability. Extra beds are subject to availability and can only be added to selected room categories. The charges for a rollaway bed are as follows: MYR100.00+ / MYR108.00 nett per night for a child (0-11 years) and MYR200.00+ / MYR216.00 nett per night for an adult (12 years and above), including complimentary breakfast. Maximum one rollaway bed per room.
Effective March 1, 2024, the Service Tax (SST) for hotel services in Malaysia will increase from 6% to 8%. The tax will apply to all hotel services including food and beverage outlets. Guests with reservations before March 1 will still see the 6% SST reflected, but upon check-in or check-out, an additional 2% SST will apply.
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The RuMa Hotel and Residences 如玛酒店 | 253 |
Number of floors in The RuMa Hotel and Residences 如玛酒店 | 12 |
Another facilities in The RuMa Hotel and Residences 如玛酒店 | Bellhop, Welcoming drinks, Concierge, Doorman, Express check-in |
Frequently asked question in The RuMa Hotel and Residences 如玛酒店
What are available facilities at The RuMa Hotel and Residences 如玛酒店?
There are top facilites at The RuMa Hotel and Residences 如玛酒店 such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The RuMa Hotel and Residences 如玛酒店?
The standard check-in time at The RuMa Hotel and Residences 如玛酒店 is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The RuMa Hotel and Residences 如玛酒店 provide breakfast?
Yes, The RuMa Hotel and Residences 如玛酒店 provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The RuMa Hotel and Residences 如玛酒店?
The RuMa Hotel and Residences 如玛酒店 is a 5.0-star hotel.
How many floors does The RuMa Hotel and Residences 如玛酒店 have?
The RuMa Hotel and Residences 如玛酒店 has 12 floors.
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More Reviews from Other Guests in The RuMa Hotel and Residences 如玛酒店
Traveloka (140)
Other sources (360)
9,4
Exceptional
From 360 reviews
Cleanliness
9,6
Room Comfort
9,6
Service and Facilites
9,6
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Traveler Reviews The RuMa Hotel and Residences 如玛酒店
Number of reviews per page
20
40
Top reviews
Sam
Friends and Family
8,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Cosy hotel lobby and rooms. Check in encountered some issues as we requested for our 2 rooms to be on the same floor where the reception agrees to help us arrange and come back to us via WhatsApp. Unfortunately, when we return in the evening, they did not contact us at all and the new reception team was not aware of our request.
As for room, we book 1 twin and 1 king rooms. Both rooms our roomy, wooden floors are good unlike carpeted floors can be dusty. Bathroom area is separated from WC with rain shower and bathtub. Water pressure is strong, and there are 2 bathroom sinks. The king room is bigger and better layout as it has a walk in wardrobe. Only gripe is that every floor there is only 1 twin room.
Buffet breakfast is included and default. The spread is good with different fried noodles each day like mee, bee hoon, nasi lemak, etc. Other spreads include soup noodle station, salad bar, bread, sausages, and you can order eggs cooked in many different ways from the servers who will bring them to your table.
The swimming pool is nice as it is an infinity pool. The pool bar serves great drinks and snacks.
Good location as you can walk to Pavilion and KLCC malls within like 10 mins.
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Javier
Leisure Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This hotel is very lovely, excellent location and your new installations are very comfortable.
The pool is very nice and your restaurants are delicious.
We stay with our family very happy.
Gbemisola Tolulope Olukemi
Leisure Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful experience. Ruma is home away from home. Amazing breakfast
Gagan
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent in every aspect!
Andrew
Leisure
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Hotel is in tip top condition and the breakfast which is included for everyone, is excellent. Go early for breakfast. They've adjusted the menu options so now it's all free. Eggs have a separate menu. Pool side etc is lovely to hang out. Bars close at 11, be aware, tho room service available to 130am. I had several issues with the staff, especially the front desk staff who answer the phone if you have a query from your room, and the hotel listened to my complaints and did a service recovery by comping a late checkout and a ride to the airport, but I have to say the front desk staff instinct is to say "no" to the smallest request that might slightly inconvenience anyone, and they really need to pause for a moment and think "how can I make this a yes". Frankly front desk staff shouldn't be used for customer relations as they are often busy dealing with face to face customers so their attention is distracted. Anyway I had three instances where they argued back hard with a "no" on absurdly easy to say "yes" items (subjects were: hand soap; a post 11pm drink; and pillow choice) and a number of additional instances where they were a bit difficult. Room was lovely, all in good condition, other staff were on the face of it friendly (tho I didn't ask them anything they might say no to) and management response was professional when I complained so still worth four out of five
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Zain
Leisure Family
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The Ruma hotel was brilliant, the staff were great, very attentative, friendly. The staff at breakfast are the best, Amal was our daughter’s favourite person and made us feel special everyday along with the countless other staff. The rooms are so luxurious, clean and spacious. After 10 days we still weren’t sick of breakfast- it was so yummy! The pool is very lovely and clean. The staff try to cater to every need. Would definitely recommend and hope we end up here again. We will be back! Thank you for making our trip so comfortable.
Read More
Rushabh
8,0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Fantastic location, facilities and importantly staff. Rooms was amazing too. Only thing, offer more local food options!!!!
Verified traveler
Friends and Family
10,0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Beautiful hotel. Rooms are lovely, the breakfast is incredible, one of the best hotel breakfasts I’ve ever experienced. Great location and staff are welcoming and attentive - highly recommend!
Saleena
Leisure with Friends
10,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Very confortable and convenient
Verified traveler
10,0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Great place to stay!
Breakfast is fantastic.
If you are able to, stay here!
Sneha
10,0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Fabulous stay in a charming boutique hotel in the heart of KL! Staff were attentive, friendly and customer oriented. Breakfast was a real feast and would absolutely recommend the spa on site. Room was spacious, beautiful and elegantly decorated, shower and bath were a real treat. Would recommend as a solo traveller and would return here if back in Kuala Lumpur
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Ria Jhoana
Leisure with Partner
10,0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Everything was perfect
Verified traveler
Business
10,0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Great property location. Warm and welcoming.
Ahmed
Leisure Family
10,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The RuMa hotel is a very good hotel to stay in whole in Kuala Lumpur. It’s only a short walk from major attractions in KLCC.
Hezril
10,0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
I would like to commend Fira at the reception for her kind welcome and the doormen and room servicemen who attended to me. Great hotel, my favourite in KL thus far.
Kumell
Leisure with Partner
10,0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Loved our stay at the Ruma hotel. The staff were all wonderful, the location is ideal for shopping, exploring and visiting all of the noteworthy attractions
Antonius
Friends and Family
10,0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Great room, clean and comfortable.
And to top it up, the minibar is all complimentary.
The location is great, walking distance to KL Pavilion.
Sejal
Leisure with Partner
10,0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
A beautiful hotel - an oasis far from the madding crowd outside. Everything was excellent. Breakfast gets quite busy and the pool but overall we had an amazing stay. The corner rooms are very spacious and ideal if you are staying a few days.
Andrew
Leisure
8,0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Stay was good, breakfast buffet was nice. Beds a bit low and soft for my liking
Kaeluen
10,0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Good location, walking distance to sungai wang and KLCC.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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