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The Suraya

Name: The Suraya
Address: 55-57, Jalan Haji Abdul Aziz,, Kuantan City, Kuantan, Pahang, Malaysia, 25000, 55-57, Jalan Haji Abdul Aziz,, Pahang, 25000, Malaysia
Rating: 8

Hotels

8,0

/10

Very Good

81 reviews

In the Area

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55-57, Jalan Haji Abdul Aziz,, Kuantan City, Kuantan, Pahang, Malaysia, 25000

Main Facilities

24-Hour Front Desk

Elevator

WiFi

The Suraya is a hotel in a good neighborhood, which is located at Kuantan City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The Suraya

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What's around The Suraya

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55-57, Jalan Haji Abdul Aziz,, Kuantan City, Kuantan, Pahang, Malaysia, 25000

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Location

The Suraya is a hotel in a good neighborhood, which is located at Kuantan City.

The hotel has a very good location, also near the Kuantan Airport (KUA), which is only 13.94 km away.

Not only well positioned, but The Suraya is also one of hotels near the following Teluk Cempedak Beach within 4.72 km and Mini Zoo Park Teruntum within 3.98 km.

About The Suraya

For you, travelers who wish to travel comfortably on a budget, The Suraya is the perfect place to stay that provides decent facilities as well as great services.

Have fun with various entertaining facilities for you and the whole family at The Suraya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Suraya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The Suraya is suitable for you who value privacy during your stay.

The Suraya is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Suraya is a hotel with great comfort and excellent service according to most hotel's guests.

The Suraya is a wise choice for travelers visiting Kuantan City.

All facilities in The Suraya

Common Space

Lobby

Exterior

In-room Bathroom

Hotel Services

Express check-in
Express check-out
Front desk
24-hour Receptionist
Newspaper in lobby

General

AC
Non-smoking room

Public Facilities

Elevator
WiFi in public area

In-room Facilities

Shower
TV

Connectivity

Free WiFi

Accommodation Policy & General Information in The Suraya

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

Additional Policy

General Information

Popular Facilities	AC, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Available rooms at The Suraya	30
Number of floors in The Suraya	4
Another facilities in The Suraya	Express check-in, Express check-out, Front desk, 24-hour Receptionist, Newspaper in lobby

Frequently asked question in The Suraya

What are available facilities at The Suraya?

There are top facilites at The Suraya such as AC, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Suraya?

The standard check-in time at The Suraya is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in The Suraya

Overall Ratings & Reviews The Suraya

Traveloka (81)

8,0

Very Good

From 81 reviews

Provided by travelers on

Cleanliness

8,3

Room Comfort

8,1

Meal

7,8

Location

8,1

Service and Facilites

7,9

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Traveler Reviews The Suraya

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Customer reviews

Fisalmahadzir

Backpacking

8,5

/10

Reviewed 281 week(s) ago

Value for money, good service and the rooms clean and comfortable.

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Muhammad A. A.

Business

6,2

/10

Reviewed 291 week(s) ago

The room was ok clean but the water was very slow. Aircond no switch can control on / off, check in room time, new amik management time 20min new on airccond. At 3am wake the hot room, the hotel aircond off, tomorrow morning check out the aircond counter. The hotel does turn off airconds from 3am to 4am daily. It costs RM1xx more but the hotel wants to cut costs.

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NORIZAH BINTI IBRAHIM

Business

10,0

/10

Reviewed 295 week(s) ago

Best, very recommended, very comfortable, reasonably priced.

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Nur R. B. M. T. F.

8,4

/10

Reviewed 302 week(s) ago

Strategic location and affordable. Clean!

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Tengku Nur Amilia Binti Tengku Ramli

Family

8,8

/10

Reviewed 320 week(s) ago

Despite the name Suraya, the Chinese-owned hotel is located strategically in the city. The room is spacious and comfy. However, parking lot is very limited.

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Siti F. Z. B. M. L.

Family

8,8

/10

Reviewed 321 week(s) ago

awesome! very big, clean and comfortable room!

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Tiara D. M.

Shopping and Culinary

5,1

/10

Reviewed 321 week(s) ago

The check-in process is very slow, takes 1 hour. the room is very dirty. Much of dust and hair everywhere. Dirty bathroom, dirty duvet, dirty bed sheet. dust is everywhere. At that time there was a guest who got caught in the elevator, but the staff just kept quiet. Not recommended for staying here.

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Bily s.

Business

8,5

/10

Reviewed 324 week(s) ago

The rooms are big and clean, very much like the hotel.

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Yusran h. b. a. g.

Business

8,5

/10

Reviewed 327 week(s) ago

Hotel ias good and clean but the air condition too cool cant adjust or switch off because it's centralized..freezing

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Nijal B.

Family

9,1

/10

Reviewed 327 week(s) ago

Ideal, clean, satisfactory facilities, if the TV channels need to be added, for a large family is not suitable.

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NURUL AQILAH BINTI ABD LATIFF

9,0

/10

Reviewed 330 week(s) ago

Rooms are ok, cool airconds, good spacious, central city of kuantan, only parking problem is minimal, if time crowded stay parking xde.

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BAHARI A. B. A. R.

Backpacking

9,4

/10

Reviewed 331 week(s) ago

Superb room. I booked twin room. It was fantastic at a very low online price. But the drawback is only that no aircond remote available. The hotel didn't even provide in every room. It's automatic aircond where you can't control it. Just imagine at night, you are freezing like hell. Lol

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Rosmawati b. O.

6,0

/10

Reviewed 331 week(s) ago

Friendly staff, the hotel needs to add staff as it is too late. When asked to the staff on duty. The hotel is not enough for the room to pack. It took quite a while to check in.

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Nor F. G.

Business

8,5

/10

Reviewed 332 week(s) ago

Nice one, the hotel room was great

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NG HOCK Y.

Shopping and Culinary

9,4

/10

Reviewed 332 week(s) ago

The staff very helpful. The hotel is clean and the location is good and very convenient.

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Ab Razak B. I.

Business

9,4

/10

Reviewed 332 week(s) ago

Nice staff, nice room, nice parking, just cold aircond, room is hotter.

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NOORAZAM B. M. N.

Business

8,5

/10

Reviewed 333 week(s) ago

Clean room and spacious. Limited parking.

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marni b. a. h.

Business

9,4

/10

Reviewed 334 week(s) ago

The rooms are pretty clean and big but the hot water is less cool

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Wahida

Family

5,9

/10

Reviewed 335 week(s) ago

Aircond central controller. Hot room until 11 o'clock cold new night.

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Ainul B.

Business

9,1

/10

Reviewed 336 week(s) ago

Room spacious, love everything but unfortunately we cant control the ac temperature

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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The Suraya

Main Facilities

Available Room Types in The Suraya

Price Display

What's around The Suraya

Discover More About The Suraya

Location

About The Suraya

All facilities in The Suraya

Hotel Services

General

Public Facilities

In-room Facilities

Connectivity

Accommodation Policy & General Information in The Suraya

Check-in/Check-out Time

General Check-in Instructions

Additional Policy

General Information

Frequently asked question in The Suraya

More Reviews from Other Guests in The Suraya

Overall Ratings & Reviews The Suraya

8,3

8,1

7,8

8,1

7,9

Traveler Reviews The Suraya

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