W Kuala Lumpur

Hotels
9,2
/10
Exceptional
376 reviews

What Guests Say About Their Stay

Nur F. E. B. M. N.
9,7
/ 10
the service was superb. very near to klcc just 5 min walking distance. our rooms overlooking klcc 💕
In the Area
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121 Jalan Ampang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
W Kuala Lumpur is located in area / city Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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121 Jalan Ampang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
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Location


W Kuala Lumpur is located in area / city Kuala Lumpur City Centre.

About W Kuala Lumpur

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from W Kuala Lumpur exclusively for you.

W Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at W Kuala Lumpur.

All facilities in W Kuala Lumpur

Others W Kuala Lumpur
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Spa
  • Garden
  • Sauna
  • Steam room
  • Pool cabanas
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms
  • Computer station

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

General

  • Banquet
  • Ballroom
  • Terrace

Connectivity

  • Free WiFi

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in W Kuala Lumpur

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.



  • Fee for full breakfast: approximately MYR 137.8 for adults and MYR 68.9 for children
  • Rollaway bed fee: MYR 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

The following facilities or services will be unavailable from May 26 2025 to December 31 2025 (dates subject to change):
  • Spa

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 00:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at W Kuala Lumpur
150
Number of floors in W Kuala Lumpur
23
Another facilities in W Kuala Lumpur
Beach umbrella, Outdoor pool, Spa, Garden, Sauna

Frequently asked question in W Kuala Lumpur

What are available facilities at W Kuala Lumpur?
There are top facilites at W Kuala Lumpur such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at W Kuala Lumpur?
The standard check-in time at W Kuala Lumpur is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does W Kuala Lumpur provide breakfast?
Yes, W Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in W Kuala Lumpur

Traveloka (48)
Other sources (328)
9,2
Exceptional
From 328 reviews
Cleanliness

9,2

Room Comfort

9,0

Service and Facilites

9,2

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Traveler Reviews W Kuala Lumpur

Number of reviews per page
20
40
Top reviews
Lanisi
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Absolutely amazing Staff and service was fantastic. Awesome hotel.
Lanisi
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Impeccable service.Staff were AMAZING. Great location.Awesome hotel would definitely come back😊
Diana
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The best view, lovely staff, great food at the pool bar.
Matt
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location right next to the Petronas Towers
Lun Kai Felix
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great service from the W Hotel overall, from the front desk, concierge, room service and restaurant wait staff were all attentive and customer oriented. An enjoyable stay overall!
Ling Ling
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

the hotel is so kind to help arrange a little birthday smash cake, balloons and a hand written birthday card in the room for my daughter's birthday. my daughter had a lovely time. THANK YOU SO MUCH W. the swimming pool and the view over looking the twin tower was stunning! love it! the room was tidy clean, bed is so soft & comfortable, and breakfast was amazing! walking distance to klcc too. recommended
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David
icon-Business
Business
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

It’s not the grandest of entrances to a 5 star hotel, but when you get up to the 8 floor reception I have to say everything is fantastic The rooms are fab, bed and pillows so comfortable The service by the staff is as good as anywhere I’ve been Great pool area with fab views of the towers
Elisa
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff not well trained on customer experience
Derek
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Amazing staff. Helped me with my anniversary plans. Best hotel in Kuala Lumpur.
MANISH
10,0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Beautiful nd clean place friendly staff
Nailisha
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Amazing service, from front desk to the waiting staff to housekeeping, everyone was just so approachable, helpful and KIND! We will miss this beautiful hotel and the wonderful people we came across during our stay.
Yanhua
icon-Business
Business
8,0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Compare to other 5 star hotels, the quality of the room is not at level of 5 star suppose to use for that price
Tan Siong
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Room well kept
Tony
10,0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Love the design, the deco, the Wet deck, and the location. Wish I could stay a few more ights but can't afford it. 😊
claude
10,0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Everything was perfect
Alexia
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Loved every aspect of hotel; room, amenities, staff friendliness, location, hotel pool area.
Vanessa
10,0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Fantastic stay! Everything is great. Will be back. It’s worth getting a room with the tower view.
Dakshina
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Exceptional service, they made our stay and mom's 70th birthday extra special and memorable.
Quoc Binh
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Beautiful hotel, great staff and great breakfast. Would definitely go back. Amazing pool with a view
MEG
8,0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

W was fab, not so much Whatever/Whenever vibe. Our shower was terrible leaked everywhere bad design. The view is amazing, didn’t mind the singing at 6am from the temple below but a heads up would have been nice. Location was good.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.