Anah Village

Our concierge was very helpful for our stay. Photos on platform are little deceiving, our unity was just ok with some kitchen appliances stuffed in the adjacent room. Not big deal since we were there only for sleeping. There are some details to improve like having toiletries (shampoo and soap) and getting ride of that weird smell.

Well this place is the most unorganized we have been to. We travelled most of the day and when we arrived there was a security person that told us we needed a code to enter our room which no one has gave us. We really thought we had no place to stay thankfully the security went out of his way to con tact us with the host. Because this are private villages with private host. Soon after I’ve realized that the host had sent us a WhatsApp message the day we were travelling stating that we were going to arrive out of his business hours and that we must pay via direct deposit or a link. Long story short after a long day of travel plus another hour of back and forth with the host we enter the room. The place is very far and hard to get to unless you are driving that should be mentioned as well. Once we got to the room we only had a king n bed and not two queen bed as we were confirmed. After asking about this, the host said that what we choose doesn’t mean is what we are going to get blah blah and there was no refund at all for the downgrade. There was no soap in the washroom. And there was no QR sent to us to enter the villas one we rented a car we had to reach out again to requested . Over all a. Terrible experience. Save yourself a nightmare by avoiding this place .

Ideal para nosotros. Tamaño ideal. Entre la naturaleza Cómoda Si puedo regresaré el próximo año

me fue fatal,es la primera vez que me tuve que salir del hotel ,y gracias a hoteles.com,me dieron otro sitio donde hospedarme,si la app me respaldo al 100%

todo muy bien, excelente atencion y respuesta, rapido y comodo, muy recomendable.