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Barceló Maya Palace - All Inclusive
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Barceló Maya Palace - All Inclusive
Others
8,8
/10
Very Good
1.639 reviews
What Guests Say About Their Stay
Miguel
10,0
/ 10
Its always a welcoming and great time here, we come every year and never get disappointed. Alot of activities to do for the kids and grown ups. It was children day on April 30th and they had a big show full of activities for all kids at the Barcelo Palace. To mention the Coco Bar was awsome any drink you can ask for they have it and they take the time to make it with perfection. Pools and the beach are soo clean and well maintained. Staff very friendly they make you feel you home.
Payal
10,0
/ 10
Barcelo Maya is a wonderful place to stay. Very beautiful, clean, well maintained and staff is very polite. I really enjoyed my stay. The pools were amazing, beach was clean and the bar services were awesome. The buffet was very good. Being a vegetarian, they had good options and their chef customized pizza as per our request. Loved the place with so much to do. Will definitely stay there next time too.
Elizabeth
10,0
/ 10
Overall a wonderful stay!! We have been to this property in the past and it is amazing that it is kept as clean and updated as they have!
The small areas for improvement: there are many tiles and surfaces in the pool that need fixing. I realize it would put it out of commission for a week or more so not sure how to correct that!
Also, we were in the last room of the second building and it had some tired spots in the washroom needing attention.
Overall, the food, staff and location are outstanding!!
One negative about other guests… many feed the turtles bananas… this is not healthy for them and is making them aggressive
One (Darwin award winner ) got her finger bitten while holding a piece of banana…
Karma ..
:-)
Wildlife should be seen and appreciated.. not fed or touched as this can cause damage to them.
In the Area
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Cta Chetumal Puerto Juarez KM 266.3, Solidaridad, Estado de Quintana Roo, Mexico, 77750
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Barceló Maya Palace - All Inclusive
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What's around Barceló Maya Palace - All Inclusive
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Cta Chetumal Puerto Juarez KM 266.3, Solidaridad, Estado de Quintana Roo, Mexico, 77750
Discover More About Barceló Maya Palace - All Inclusive
Location
Barceló Maya Palace - All Inclusive is located in area / city Solidaridad.
About Barceló Maya Palace - All Inclusive
The accommodation’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Barceló Maya Palace - All Inclusive exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Barceló Maya Palace - All Inclusive.
All facilities in Barceló Maya Palace - All Inclusive
Others
Things to Do
- Shops
- Water park access (surcharge)
- Outdoor pool
- Poolside bar
- Private beach
- Turkish bath
- Spa
- Health club
- Garden
- Beach towel
- Sauna
- Steam room
- Waterslide
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Nightclub
- Snack bar
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Game room
- Billiard
- Tennis court
Business Facilities
- Conference room
- Meeting rooms
- Business center
- Conference rooms
General
- Parking
- Banquet
- Terrace
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Family-friendly Facilities
- Kids club
- Children pool
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Barceló Maya Palace - All Inclusive
Important Note
- Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- A facilities fee includes use of: spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 2.74 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property enforces a strict dress code in Specialty restaurants.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Barceló Maya Palace - All Inclusive | 756 |
Number of floors in Barceló Maya Palace - All Inclusive | 3 |
Another facilities in Barceló Maya Palace - All Inclusive | Shops, Water park access (surcharge), Outdoor pool, Poolside bar, Private beach |
Frequently asked question in Barceló Maya Palace - All Inclusive
What are available facilities at Barceló Maya Palace - All Inclusive?
There are top facilites at Barceló Maya Palace - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Barceló Maya Palace - All Inclusive?
The standard check-in time at Barceló Maya Palace - All Inclusive is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Barceló Maya Palace - All Inclusive provide breakfast?
Yes, Barceló Maya Palace - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Barceló Maya Palace - All Inclusive
Other sources (1.639)
8,8
Very Good
From 1.639 reviews
Cleanliness
9,2
Room Comfort
8,8
Service and Facilites
8,8
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Traveler Reviews Barceló Maya Palace - All Inclusive
Number of reviews per page
20
40
Top reviews
Katherine
Leisure with Children
4,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The food was awful. The staff was very unaccomedating. We were there for a wedding, asked nicely for a few helpful things for the bridal party and there was zero help. Minor things, asked for an extra chair for hair and make up in the room, that was a no. Asked for our bridal group dinners to be put together, that was a no. Asked the concierge to make our dinner reservations for us. Said the only thing she had available was at 9:45 yet when we asked the restaurant they put us in at 7pm.
The rooms were very clean.
No servers for the beach.
They rushed our dinner the night of the wedding. Had us to our speeches during our meals, and then took away our plates unfinished during the speeches. Specifically mine when I was making a speech I came back to a plate of half eaten food gone.
Disappointed. Would not go back
Read More
Miguel
Leisure Family
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Its always a welcoming and great time here, we come every year and never get disappointed. Alot of activities to do for the kids and grown ups. It was children day on April 30th and they had a big show full of activities for all kids at the Barcelo Palace. To mention the Coco Bar was awsome any drink you can ask for they have it and they take the time to make it with perfection. Pools and the beach are soo clean and well maintained. Staff very friendly they make you feel you home.
Read More
Payal
Leisure Family
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Barcelo Maya is a wonderful place to stay. Very beautiful, clean, well maintained and staff is very polite. I really enjoyed my stay. The pools were amazing, beach was clean and the bar services were awesome. The buffet was very good. Being a vegetarian, they had good options and their chef customized pizza as per our request. Loved the place with so much to do. Will definitely stay there next time too.
Read More
Taha
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
it’s really good
Elizabeth
Leisure Family
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Overall a wonderful stay!! We have been to this property in the past and it is amazing that it is kept as clean and updated as they have!
The small areas for improvement: there are many tiles and surfaces in the pool that need fixing. I realize it would put it out of commission for a week or more so not sure how to correct that!
Also, we were in the last room of the second building and it had some tired spots in the washroom needing attention.
Overall, the food, staff and location are outstanding!!
One negative about other guests… many feed the turtles bananas… this is not healthy for them and is making them aggressive
One (Darwin award winner ) got her finger bitten while holding a piece of banana…
Karma ..
:-)
Wildlife should be seen and appreciated.. not fed or touched as this can cause damage to them.
Read More
Jared
Leisure Family
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Wonderful experience. Just wish buffets offered more of a selection throughout the week. After day 4 the food tastes like not good.
Aujin
Leisure Family
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
One of the best resort in Mexico
Dennis
Leisure Family
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Property was outstanding! Was a little frustrated with the fact we couldn’t get reservations we wanted for our large group of family and friends. Otherwise it was an outstanding resort!!!
Farooq Ahmed
Leisure Family
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Fun!
Nicholas
Leisure Family
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
ttttt
Preet Sachinee
Leisure Family
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Everything about this resort was top notch. The staff was friendly and welcoming. The food at the buffet was repetitive but delicious none the less.
The rooms were well maintained, minor upgrades required. Loved the experience alltogether and I would definitely go again!
Steven Mark
Leisure with Partner
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful resort but the food isn’t good. The buffet food just isn’t what you’d expect from a 5 star resort. We went to La Brasserie dining restaurant which was superb but La Fuente restaurant was poor. I ordered the traditional paella and it was just yellow rice topped with shrimp. And the shrimp had no taste.
Iryna Viktorivna
Leisure Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Our family loves this place, everything was amazing
michael
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I loved the restaurants and the beautiful seaside walking paths. The whole resort was extremely well-maintained and clean, and the service everywhere was excellent. I will definitely be back soon.
Glenn Ray
Leisure Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Stayed at many resorts along the Mayan Riviera in the past 20 years and this is easily in our top 3. Would definitely come back. Pool, Beach, and food were great. This is an extremely large resort (actually 6 resorts combined). The bus was OK to get around but would prefer they also add carts as wait times were sometimes fairly long. Had VIP access which IMO should include more free or greatly reduced activity charges like for the water park, bowling, or go carts instead of having to pay extra for them.
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Alex
Leisure with Children
2,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Worst place we have ever stayed. The staff at the front desk are so incompetent. They took two hours to check us in with screaming kids. There are tons of hidden extras fees. There is no transportation included from the airport. The food was never fresh. The entertainment was TERRIBLE or non-existent and there were zero activities for kids besides the pool.
Read More
Scott
Leisure with Children
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Resort was great! One of the best I have been to and would highly recommend. Only downside was that people would wake up in the middle of the night and put towels on the chairs so that they were already all reserved before 6am.
Lydia
Leisure with Partner
6,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Pretty nice
Lynsey
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great resort. Lots of things to do and see. Abundant wildlife, turtles, deer, iguanas, coati and agouti. Food was excellent! We loved the seafood restaurant the best.
Leon
Leisure Family
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This was the 3rd time staying at Barcelo Maya, but will probably be the last. The beach & pools are fantastic. The room (this time at the Palace) was good, not quite as nice as the Riviera. Drinks at the pool were below average (very syrup-y, didnt use real juice in most drinks). Ok if you only drink beer (not us). My main disappointment was the quality of the food. Food at the buffetts was rarely hot, lacked flavor to just bad tasting altogether. This resort has plenty of dessert options, unfortunately very few were any good. Got worst case of food poisoning after dinner one night, & spent the next day and a half in bed. Not how I wanted to spend my vacation. Another guy in our group also got food poisoning. While I absolutely love the beach and pools at this resort (and highly recommend the rooms at the Riviera), the god-awful food will be the reason I stick with Xcaret next time I come to Mexico.
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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