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Gran Real Yucatan

Hotels
7,8
/10
Pleasant
790 reviews

What Guests Say About Their Stay

Rosemary
10,0
/ 10
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
Sylvia
10,0
/ 10
The city is beautiful and clean. People are friendly, respectful and helpful. The hotel andits service was equally amiable. Loved everything.
Karen
10,0
/ 10
This is really a lovely hotel with a good location. Kind of central to all the good spots of interest. Good parking situation too. Like everywhere they are having staff shortages but the staff they do have work really really hard to keep everyone happy.
In the Area
See Map
Calle 56 No. 474 por 55, Colonia Centro, Mérida, Estado de Yucatán, Mexico, 97000

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Gran Real Yucatan is a hotel is located at Mérida. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around Gran Real Yucatan

Calle 56 No. 474 por 55, Colonia Centro, Mérida, Estado de Yucatán, Mexico, 97000
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Discover More About Gran Real Yucatan

Location


Gran Real Yucatan is a hotel is located at Mérida.

About Gran Real Yucatan

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Gran Real Yucatan exclusively for you.

With all facilities offered, Gran Real Yucatan is the right place to stay.

All facilities in Gran Real Yucatan

Others Gran Real Yucatan
Others

Hotel Services

  • Laundry service
  • Tours
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Garden
  • Spa
  • Pool sun loungers

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Parking
  • Banquet
  • Smoking area
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop

Business Facilities

  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Gran Real Yucatan

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately MXN 180 for adults and MXN 120 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 05:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 05:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Gran Real Yucatan
71
Number of floors in Gran Real Yucatan
5
Another facilities in Gran Real Yucatan
Laundry service, Tours, Wedding service, Luggage storage, Multilingual staff

Frequently asked question in Gran Real Yucatan

What are available facilities at Gran Real Yucatan?
There are top facilites at Gran Real Yucatan such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Gran Real Yucatan?
The standard check-in time at Gran Real Yucatan is starting from 15:00 - 05:00 while the latest check-out time is at Before 12:00
Does Gran Real Yucatan provide breakfast?
Yes, Gran Real Yucatan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Gran Real Yucatan?
Gran Real Yucatan is a 3.5-star hotel.
How many floors does Gran Real Yucatan have?
Gran Real Yucatan has 5 floors.
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More Reviews from Other Guests in Gran Real Yucatan

Overall Ratings & Reviews Gran Real Yucatan

Other sources (790)
7,8
Pleasant
From 790 reviews
Cleanliness

8,2

Room Comfort

8,0

Location

8,6

Service and Facilites

8,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Gran Real Yucatan

Number of reviews per page
20
40
Top reviews
Christine
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff, clean rooms, gorgeous courtyard!
Rosemary
icon-Business and Leisure with Children
Business and Leisure with Children
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Love staying at this hotel.
Rosemary
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We stay
Rosemary
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
Agnieszka
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

We liked the hotel. The employees were awesome. Thank you.
Brenda
8,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Convenient to centro, clean, quiet.
ROBERT
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

All of the staff were wonderful and very accommodating! However, there did not appear to be many guests. Quite convenient location and perhaps would have more guests if updated? We were disappointed that there was only breakfast / lunch service and no longer evening dinner service. (As a first time visitor to Merida) my opinion is it's a beautiful property that probably could be returned to its former glory if updated and well maintained.
Read More
Raquel
8,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

It’s an old construction, beautiful, that needs some repairs … also, they need to add new towels … to make us feel more comfortable or just bring your own like I did for myself ! Other than that, it makes you feel safe and the staff is very helpful in case any problems! I will stay again for sure!!!
Verified traveler
8,0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Estubo bien, el servicio bien. Y bastante silencioso
Oscar
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Gave us a room which was very far and we were traveling with an elder . Elevator did not work and our room was in the 4th floor. The personal very kind , specially the young guy. Don’t know who assigns the rooms but it was very unwise give us a room so far, and the room a/c did not work properly.
Ambrosio
10,0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Very good location
Sylvia
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

The city is beautiful and clean. People are friendly, respectful and helpful. The hotel andits service was equally amiable. Loved everything.
Kian
icon-Leisure
Leisure
4,0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

The only saviour is Erick Arriaga,recent front desk recruit. The others seem disinterested in their work . The parking lot does not appear to be cleaned. Trash all over. 3 star rating is too generous. No restaurants within the block and the hotel serves.mediocre breakfast.
Verified traveler
4,0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Five star lobby. Two star rooms. Falsely advertise laundry on the page - they don't have laundry. I booked this room SOLELY to do my laundry as I was staying in a hostel previously - and would've gone somewhere else had I known. They told me "we have a laundry pick-up service that operates some days, if they're available." Had to spend a whole day walking to the laundromat and back to the hotel with bags of clothes, missed the museum I wanted to see. Wifi was broken. No microwave even though I paid extra for a fridge. How was I supposed to warm up food? Would love a refund as they have misleading information on the hotel page.
Read More
Colin
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Centrally located. Great ambience staff was great
Karen
10,0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

This is really a lovely hotel with a good location. Kind of central to all the good spots of interest. Good parking situation too. Like everywhere they are having staff shortages but the staff they do have work really really hard to keep everyone happy.
Everleen
icon-Leisure
Leisure
10,0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Nice hotel with friendly staff and great location within walking distance of square and restaurants. Staff very accommodating as our checkout time was 12:00 but our bus didn’t leave till 2:47 so they kept our luggage and let us use facilities until we had to leave.
Rachael
icon-Business and Leisure
Business and Leisure
4,0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

I really wanted to enjoy this hotel but I wouldn't stay here again. My toilet didn't flush, so I had to constantly fiddle with it to fill with water and reflush. It was kind of yuck. The shower was dirty when I checked in so I had to clean it with wipes I packed. It's a little bit out of the way from decent food and entertainment but not too far. The bed was SUPER comfy though. Satin bedding was not changed which included the pillow cases which is not sanitary. The rest of the cotton bedding had been changed and smelled clean and fresh. The turn down was great! Customer service was excellent and the pool/garden is gorgeous!
Read More
Angel
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Update furniture in sitting area
Catherine
icon-Leisure
Leisure
2,0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

MOST HORRIBLE HOTEL I HAVE EVER STAYED AT, DO NOT STAY HERE!!!The reception staff were lovely is the only thing nice I can say , the foyer was clean but the rooms look clean yet the bedside lights were covered in dust, no towels, shower curtain was mouldy, states has room service, they don’t, states has a spa, they don’t, states have a swim up bar and two restaurants, they don’t its a cafe at best that is only open 7-3and the restaurant staff are very rude, don’t give you change just expect it as their tip. Awful overpriced hotel. The only exception is the receptionist Sophia whom is lovely, friendly and helpful. WORST HOTEL I HAVE EVER STAYED AT AND UNBELIEVABLY OVERPRICED,DO NOT STAY HERE
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Gran Real Yucatan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Gran Real Yucatan

Other sources (790)
7,8
Pleasant
From 790 reviews
Cleanliness

8,2

Room Comfort

8,0

Location

8,6

Service and Facilites

8,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Gran Real Yucatan

Number of reviews per page
20
40
Top reviews
Christine
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff, clean rooms, gorgeous courtyard!
Rosemary
icon-Business and Leisure with Children
Business and Leisure with Children
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Love staying at this hotel.
Rosemary
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We stay
Rosemary
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
Agnieszka
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

We liked the hotel. The employees were awesome. Thank you.
Brenda
8,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Convenient to centro, clean, quiet.
ROBERT
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

All of the staff were wonderful and very accommodating! However, there did not appear to be many guests. Quite convenient location and perhaps would have more guests if updated? We were disappointed that there was only breakfast / lunch service and no longer evening dinner service. (As a first time visitor to Merida) my opinion is it's a beautiful property that probably could be returned to its former glory if updated and well maintained.
Read More
Raquel
8,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

It’s an old construction, beautiful, that needs some repairs … also, they need to add new towels … to make us feel more comfortable or just bring your own like I did for myself ! Other than that, it makes you feel safe and the staff is very helpful in case any problems! I will stay again for sure!!!
Verified traveler
8,0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Estubo bien, el servicio bien. Y bastante silencioso
Oscar
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Gave us a room which was very far and we were traveling with an elder . Elevator did not work and our room was in the 4th floor. The personal very kind , specially the young guy. Don’t know who assigns the rooms but it was very unwise give us a room so far, and the room a/c did not work properly.
Ambrosio
10,0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Very good location
Sylvia
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

The city is beautiful and clean. People are friendly, respectful and helpful. The hotel andits service was equally amiable. Loved everything.
Kian
icon-Leisure
Leisure
4,0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

The only saviour is Erick Arriaga,recent front desk recruit. The others seem disinterested in their work . The parking lot does not appear to be cleaned. Trash all over. 3 star rating is too generous. No restaurants within the block and the hotel serves.mediocre breakfast.
Verified traveler
4,0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Five star lobby. Two star rooms. Falsely advertise laundry on the page - they don't have laundry. I booked this room SOLELY to do my laundry as I was staying in a hostel previously - and would've gone somewhere else had I known. They told me "we have a laundry pick-up service that operates some days, if they're available." Had to spend a whole day walking to the laundromat and back to the hotel with bags of clothes, missed the museum I wanted to see. Wifi was broken. No microwave even though I paid extra for a fridge. How was I supposed to warm up food? Would love a refund as they have misleading information on the hotel page.
Read More
Colin
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Centrally located. Great ambience staff was great
Karen
10,0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

This is really a lovely hotel with a good location. Kind of central to all the good spots of interest. Good parking situation too. Like everywhere they are having staff shortages but the staff they do have work really really hard to keep everyone happy.
Everleen
icon-Leisure
Leisure
10,0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Nice hotel with friendly staff and great location within walking distance of square and restaurants. Staff very accommodating as our checkout time was 12:00 but our bus didn’t leave till 2:47 so they kept our luggage and let us use facilities until we had to leave.
Rachael
icon-Business and Leisure
Business and Leisure
4,0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

I really wanted to enjoy this hotel but I wouldn't stay here again. My toilet didn't flush, so I had to constantly fiddle with it to fill with water and reflush. It was kind of yuck. The shower was dirty when I checked in so I had to clean it with wipes I packed. It's a little bit out of the way from decent food and entertainment but not too far. The bed was SUPER comfy though. Satin bedding was not changed which included the pillow cases which is not sanitary. The rest of the cotton bedding had been changed and smelled clean and fresh. The turn down was great! Customer service was excellent and the pool/garden is gorgeous!
Read More
Angel
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Update furniture in sitting area
Catherine
icon-Leisure
Leisure
2,0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

MOST HORRIBLE HOTEL I HAVE EVER STAYED AT, DO NOT STAY HERE!!!The reception staff were lovely is the only thing nice I can say , the foyer was clean but the rooms look clean yet the bedside lights were covered in dust, no towels, shower curtain was mouldy, states has room service, they don’t, states has a spa, they don’t, states have a swim up bar and two restaurants, they don’t its a cafe at best that is only open 7-3and the restaurant staff are very rude, don’t give you change just expect it as their tip. Awful overpriced hotel. The only exception is the receptionist Sophia whom is lovely, friendly and helpful. WORST HOTEL I HAVE EVER STAYED AT AND UNBELIEVABLY OVERPRICED,DO NOT STAY HERE
Read More
Number of reviews per page
20
40