Haven Riviera Cancun - All Inclusive - Adults Only

Such an amazing time everyone is so nice and makes you feel welcoming ! Amazing food, amazing people, amazing pools and activities

They are building a resort right next to it. Construction was waking up at 7am with drilling and loud bangs. Even turned on the tv to muzzle the sound but it was a no go.

Delicious food and the most friendly staff

We loved the property. It was large enough to explore but small enough to walk to the pools and restaurants. We wish they had more sports courts but it was a really beautiful place. The pools are saltwater and very clean.

It was clean and quiet, also foods were amazing.

Great place! My first all inclusive and it was my honeymoon so it was a bit hard to be critical. Friendly staff very clean and great restaurants! Opportunities for the property: - A welcome tour of the property after arrival would improve confidence wondering around and knowing where areas were having events - Maybe on the website a little heads up of the seaweed season the smell was a suprise but they did a great job cleaning up the beaches the best they could!

def recommend

There was a lot of things going on around the resort, during the night and day. That staff were so nice and remembered our group.

Great

The Serenity package was lovely and made our stay fantastic.

We truly enjoyed the swim out suite which was a game changer. Olio's restaurant was amazing. The convenience and condition of the facilities was great. Could not get in thr water due to too much seaweed.

Rooms are top notch. The service is impeccable. All staff are extremely nice and helpful.

The staff are amazing and very attentive. The property is beautiful. Great pools and activities. Most of the dining was good. Everything you could ask for from an all inclusive resort and then some!

It was very nice and relaxing!

great

Buffet had limited options

I have stayed at Haven Riviera twice now. Two years in a row. Both were very different experiences. I stayed for a week in the month of July both times. The first time I stayed there, last year, I stayed in the Romance swim-out jr. Suite. I loved everything about it. I loved the room layout. I felt it was very spacious. It has a rainfall shower with a glass wall to the bedroom. Plus the shower itself is just huge. The swim-out was amazing and the waitress came around very often with drinks. The room itself was very centrally located. The second time I stayed there, this year, I started off in a garden view swim-out jr. Suite. This is a much smaller suite. The swim-out has a lovely tropical backdrop where you can watch small lizards crawl on trees. Unfortunately, no waitresses or waiters can bring drinks poolside. So I asked to switch to a different room and that was not possible. On day 3 of 7 of my vacation I decided just to upgrade to their Serenity Club. My new room was an Ocean front Serenity club swim-out jr. Suite. This room was the exact same as the last though. The view was amazing. I especially liked the location of this room. I was in building 5. Drink service at the swim-out was great. Now to compare the stays. Last year, I honestly have zero complaints. This year, I have a few. While I was there a few restaurants where closed for a few days.

Second time coming here first time was amazing. Now it’s pretty rough facility was in poor condition food wasn’t worth it. We tried to see if we could door dash to be honest. Just wasn’t worth the money and was a waste.

Something I didn't like about the s that at the time of checking in at the haven hotel was that they charged me a tax