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Hotel Los Itzaes by 5th av
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Hotel Los Itzaes by 5th av
Hotels
8,8
/10
Very Good
197 reviews
What Guests Say About Their Stay
Nedra
10,0
/ 10
This is the 2nd time staying at Los Itzaes. Hotel is very well situated to food & shopping! It is noisier that we remembered from our previous stay. No hot water in shower, but there were a lot of footsteps we heard before trying it. Maybe others used up the hot water. No big deal. The staff has been terrific and friendly.
Derek
10,0
/ 10
Lovely little hotel, great location, but the difference was Martha at the front desk. She helped make our first night in PDC comfortable and relaxing. Thanks!
Chance
10,0
/ 10
Nice room within walking distance of the ferry terminal and the ADO bus terminal.
In the Area
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Avenida 10 Lote 3 Esquina calle 6 BIS, Solidaridad, Estado de Quintana Roo, Mexico, 77710
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
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What's around Hotel Los Itzaes by 5th av
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Avenida 10 Lote 3 Esquina calle 6 BIS, Solidaridad, Estado de Quintana Roo, Mexico, 77710
Discover More About Hotel Los Itzaes by 5th av
Location
Hotel Los Itzaes by 5th av is located in area / city Solidaridad.
About Hotel Los Itzaes by 5th av
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Los Itzaes by 5th av.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Hotel Los Itzaes by 5th av is the right place to stay.
All facilities in Hotel Los Itzaes by 5th av
Others
Things to Do
- Romantic proposal packages
- Beach umbrella
- Outdoor pool
- Garden
- Beach towel
- Library
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
Food and Drinks
- Breakfast
- Snack bar
Connectivity
- LAN Internet
- Free WiFi
General
- Banquet
- Terrace
Business Facilities
- Meeting facilities
- Business center
Kids and Pets
- Babysitting with surcharge
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Hotel Los Itzaes by 5th av
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for continental breakfast: approximately USD 7 to 10 for adults, and USD 7 to 10 for children
- Airport shuttle fee: USD 130 per vehicle (roundtrip)
- Nearby parking fee: USD 15 per day (16 ft away)
- Pet deposit: USD 100 per stay
- Pet fee: USD 10 per pet, per day
- Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts major credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 05:30
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | 15:00 - 05:30 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Los Itzaes by 5th av | 16 |
Number of floors in Hotel Los Itzaes by 5th av | 4 |
Another facilities in Hotel Los Itzaes by 5th av | Romantic proposal packages, Beach umbrella, Outdoor pool, Garden, Beach towel |
Frequently asked question in Hotel Los Itzaes by 5th av
What are available facilities at Hotel Los Itzaes by 5th av?
There are top facilites at Hotel Los Itzaes by 5th av such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Los Itzaes by 5th av?
The standard check-in time at Hotel Los Itzaes by 5th av is starting from 15:00 - 05:30 while the latest check-out time is at Before 12:00
Does Hotel Los Itzaes by 5th av provide breakfast?
Yes, Hotel Los Itzaes by 5th av provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Los Itzaes by 5th av
Other sources (197)
8,8
Very Good
From 197 reviews
Cleanliness
9,2
Room Comfort
8,6
Location
9,0
Service and Facilites
9,2
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Traveler Reviews Hotel Los Itzaes by 5th av
Number of reviews per page
20
40
Top reviews
Antonio
Leisure
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Beautiful place...
Darius
Leisure with Partner
6,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Good little motel a block from fifth ave. Nice simple pool on the roof with chairs and shower. A bit on the loud side with two motels/restaurants playing loud music but nothing like the bars a block away. Night shades help with all the street lights and the not so quiet a/c will drown out the music. So you can’t really sleep in any kind of quiet without earplugs. Room was clean, bathroom could use a deep clean. Overall, it shows its age and could use an update.
Staff was super nice, friendly and helpful.
No elevator sucked with two 50lb bags and carry on bags.
Lots of coffee/bfast and restaurant options around.
Close to Cozumel ferry, ADO bus terminal and taxis everywhere.
Will look for something even further away from the party zone and any bars/djs next time. As much as I like loud music and all the bars/restaurants, I’d like to sleep when I go to sleep.
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Nedra
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
This is the 2nd time staying at Los Itzaes. Hotel is very well situated to food & shopping! It is noisier that we remembered from our previous stay. No hot water in shower, but there were a lot of footsteps we heard before trying it. Maybe others used up the hot water. No big deal. The staff has been terrific and friendly.
Derek
Leisure
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Lovely little hotel, great location, but the difference was Martha at the front desk. She helped make our first night in PDC comfortable and relaxing. Thanks!
Chance
Leisure with Friends
10,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Nice room within walking distance of the ferry terminal and the ADO bus terminal.
eduardo
8,0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Small little hotel, great location close to everything, very nice staff, the only shortfal, no elevators! Otherwise a little gem
Rebecca
Leisure
10,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Friendly, helpful hosts and a nice clean space. Good location.
N
Leisure Family
10,0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Our room was quite nice, the staff was great and the location was close to everything. A little noisy at night, but that's Playa del Carmen.
Tania
Family
10,0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Everything was good!
& was near everything!
Edwin
10,0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Location and comfortable
Philippe
Leisure Family
10,0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Loved the hotel and the friendliness of the staff. Would definitely stay there again
Cindy
4,0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Front office young lady was rude since my first day checking in , every time I will ask for beach towels she will get me an attitude or telling her the tv doesn’t work or toilet
Monica
Business and Leisure Family
10,0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
This hotel felt like home! The staff were super friendly and our room was cleaned perfectly everyday. Everything was easy to walk to. Will be coming back soon!!
ricardo
Leisure Family
10,0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Great service
Luis
Leisure Family
10,0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Everything qas great
Chelsea
Leisure with Friends
8,0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Had a great stay for a week in early April 2024! Property is easy to find and check in was smooth and staff were friendly. The hotel is in a great location with a few really excellent restaurants very close by and then everything 5th Avenue has to offer a short walk away.
We stayed in the junior suite which was exactly as described - very spacious, lots of storage, surprisingly quiet once the fan/air conditioner unit are turned on. Housekeeping staff were attentive and the property is generally quite clean.
The rooftop pool was awesome! Often had the place to myself! A nearby hotel pool plays music all day so the vibes at this rooftop pool are just perfect.
It’s not the fanciest place or the place for anyone who is remotely high maintenance, but if you consider yourself a reasonable traveller just looking for a safe, quiet, and convenient hotel, then this is the one.
Notes: there is no elevator, so you have to take your luggage up the stairs. There is a corner store across the street for drinking water and snacks. The little pizza stand across from the hotel is delicious!
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Rolando
Leisure Family
10,0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
I think it was a good deal for what i pay. You have everything around also the attention we got was great pool upstairs was great it was empty... only down side was parking space not available from hotel we pay 1500 pesos for 6 days across the street. It was a car rental so i didn't want nothing to happen to the vehicle. We had a good time.. good for what we pay.
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K
8,0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
A very comfortable hotel, one block from the main 5th Avenue thoroughfare - near enough to stroll, yet far enough to not be bothered by too much noise/too many people. that said, there were a couple of night where music went on all night - not happy bunnies.
The best part about the hotel was the rooftop pool, with plenty of loungers and tables/chairs/umbrellas - this was the highlight.
There are a lot of restaurants, bars and supermarkets nearby - there's also a bank with ATMs for withdrawing cash.
One grumble was that although there was a safe in the room, you had to pay MXN$500 for the locking mechanism. The receptionist trying to short-change us by giving us US$25 instead of the local currency - we declined as this would've meant a MXN$80 deficit. . .
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Sara
Leisure Family
8,0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Good location
Rick
8,0
/10
Reviewed 77 week(s) ago
Hotels.com verified review
After reporting black,on our first evening, black mould, in our bathroom, was swiftly dealt with. The hot water was hit or miss and pressure was too. The staff were very friendly and most spoke English. The hotel room was cleaned daily. The hotel is attractively designed, despite no elevator. The rooftop pool is not an attractive feature and feels like an afterthought.
Location is good with plenty of local eateries and close enough to Quinta Avenida and the beach. Several supermarkets were only a few blocks away - very walkable.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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