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Hotel Plaza del Arco Express
Hotels
6,4
/10
Pleasant
271 reviews
What Guests Say About Their Stay
María Goretti
10,0
/ 10
Todo bien, solo la entrada en la parte de la calle le deberian de dar lavadas ya q es muy mal aspecto cuando uno llega porq puedes pensar q todo estara asi y no es cierto. Y algun atomatizante. Por parte del desayuno deberian de agregar otro guiso.
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Laura
10,0
/ 10
the buffet breakfast was more than expected for the affordable price, clean and safe hotel, small room but all I needed was there to rest and continue my trip. friendly and helpful staff .
Heather
10,0
/ 10
Very nice, extremely friendly, but unable to ever get full
breakfast, they stated it was for other customers only.
In the Area
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AV. FCO. I. MADERO #309 PTE., Colonia Centro, Monterrey, Estado de Nuevo León, Mexico, 64000
Main Facilities
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Restaurant
Luggage storage
Elevator
24-hour Receptionist
Read More
Available Room Types in Hotel Plaza del Arco Express
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What's around Hotel Plaza del Arco Express
AV. FCO. I. MADERO #309 PTE., Colonia Centro, Monterrey, Estado de Nuevo León, Mexico, 64000
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Location
Staying at Hotel Plaza del Arco Express is a good choice when you are visiting Monterrey.
About Hotel Plaza del Arco Express
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Plaza del Arco Express.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Plaza del Arco Express exclusively for you.
With all facilities offered, Hotel Plaza del Arco Express is the right place to stay.
All facilities in Hotel Plaza del Arco Express
Others
Public Facilities
- Restaurant
- Others
- Smoke-free area
- Elevator
General
- Banquet
- Ballroom
- Terrace
Hotel Services
- Luggage storage
- 24-hour Receptionist
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Hotel Plaza del Arco Express
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: MXN 300 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 18:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - 18:00 - to 12:00 |
Available rooms at Hotel Plaza del Arco Express | 77 |
Another facilities in Hotel Plaza del Arco Express | Restaurant, Others, Smoke-free area, Elevator, Banquet |
Frequently asked question in Hotel Plaza del Arco Express
What is normal check-in & check-out time at Hotel Plaza del Arco Express?
The standard check-in time at Hotel Plaza del Arco Express is starting from 15:00 - 18:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Plaza del Arco Express?
Hotel Plaza del Arco Express is a 3.0-star hotel.
How many rooms are available at Hotel Plaza del Arco Express?
Hotel Plaza del Arco Express has 77 rooms in total.
More Reviews from Other Guests in Hotel Plaza del Arco Express
Overall Ratings & Reviews Hotel Plaza del Arco Express
Other sources (271)
6,4
Pleasant
From 271 reviews
Cleanliness
6,4
Room Comfort
5,8
Service and Facilites
6,6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Plaza del Arco Express
Number of reviews per page
20
40
Top reviews
Fermin
Leisure
2,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The staff was rude. Requested I leave a deposit of 200 pesos for a tv remote. They would hand guests towels as they registered. Too many rules and restrictions. Outside the hotel it is an absolute mess. Homeless everywhere. Cardboard and trash scattered everywhere. The ONLY positive thing was that I slept good because I was on the 5th floor. Away from the noise.
Read More
Adrian
8,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
:-)
Thelma Guadalupe
Leisure with Partner
8,0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Very nice staff, nice location very close to basically everything, definitely coming back again
Laura
10,0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
the buffet breakfast was more than expected for the affordable price, clean and safe hotel, small room but all I needed was there to rest and continue my trip. friendly and helpful staff .
Dulce
Leisure Family
2,0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
No es para nada como muestra en las imágenes, la zona está súper peligrosa, no puedes salir a la calle sin miedo a que te asalten, el comedor está sucio, la verdad no lo recomiendo para nada
Roberto
10,0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
Muy buena mi estancia
Israel
Business
2,0
/10
Reviewed 134 week(s) ago
Expedia Group verified review
Me corrieron antes de la hora que dicen sus políticas , según el Chek out es a las 13:00 hrs. y a las 12:00 me sacaron. Por otra parte, la terraza nunca la quisieron abrir disque por qué había pasado algo en el evento de Pal Norte. Las habitaciones huelen mucho a humedad y no están bien iluminadas.
Consuelo
Leisure Family
2,0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
First of all if your not going to hold a reservation till at least 10pm then why even offer reserve now, pay later. I got there around 7:29pm to find out I was suppose to be there by 6pm to pay and not loose my reservation. These people did not care if you were out of luck and having to scramble for a place to sleep late at night. They didnt try to find an alternative. Never had that experience...
Read More
Juana
Leisure
2,0
/10
Reviewed 166 week(s) ago
Expedia Group verified review
They canceled my reservations without notice and over charge me for 2 days stay
Heather
Leisure
10,0
/10
Reviewed 179 week(s) ago
Expedia Group verified review
Very nice, extremely friendly, but unable to ever get full
breakfast, they stated it was for other customers only.
Heather
Leisure
8,0
/10
Reviewed 179 week(s) ago
Expedia Group verified review
Solo cafe y pan por la desayuno
Pamela
Business
6,0
/10
Reviewed 187 week(s) ago
Expedia Group verified review
Is clean but it is not the same as it shows in the photos, the furniture is very old
Penelope
Friends and Family
4,0
/10
Reviewed 224 week(s) ago
Hotels.com verified review
This was an emergency booking, and unfortunately my overall experience, mainly due to the receptionist/front desk personnel made it a complete nightmare. She made it a point to be rude and unprofessional. Horrible customer service.
Verified traveler
Business
2,0
/10
Reviewed 347 week(s) ago
Expedia Group verified review
This is a place where the Federal Police stays...you shouldnt offer this place
FERNANDO
6,0
/10
Reviewed 380 week(s) ago
Expedia Group verified review
The hotel is not so clean, there is not a chair to seat and work in the room, the airconditioner is not working propoerly
Esteban
4,0
/10
Reviewed 393 week(s) ago
Hotels.com verified review
if you on a tight budget to get a better hotel...then this hotel is good...and well...I was on a tight budget..lol
Chris
2,0
/10
Reviewed 397 week(s) ago
Expedia Group verified review
A really terrible place, dirty, smelly, totally out of date, and the area is not safe.
Betty
2,0
/10
Reviewed 400 week(s) ago
Expedia Group verified review
The hotel is so bad.
No facilities available.
Food so bad.
Bad service.
Noisy
Roberto
Leisure Family
8,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Muy centrica, economica y bien para llegar a dormir
José
Leisure with Children
2,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Solo puedo decir FATAL
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hotel Plaza del Arco Express
Other sources (271)
6,4
Pleasant
From 271 reviews
Cleanliness
6,4
Room Comfort
5,8
Service and Facilites
6,6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Plaza del Arco Express
Number of reviews per page
20
40
Top reviews
Fermin
Leisure
2,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The staff was rude. Requested I leave a deposit of 200 pesos for a tv remote. They would hand guests towels as they registered. Too many rules and restrictions. Outside the hotel it is an absolute mess. Homeless everywhere. Cardboard and trash scattered everywhere. The ONLY positive thing was that I slept good because I was on the 5th floor. Away from the noise.
Read More
Adrian
8,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
:-)
Thelma Guadalupe
Leisure with Partner
8,0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Very nice staff, nice location very close to basically everything, definitely coming back again
Laura
10,0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
the buffet breakfast was more than expected for the affordable price, clean and safe hotel, small room but all I needed was there to rest and continue my trip. friendly and helpful staff .
Dulce
Leisure Family
2,0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
No es para nada como muestra en las imágenes, la zona está súper peligrosa, no puedes salir a la calle sin miedo a que te asalten, el comedor está sucio, la verdad no lo recomiendo para nada
Roberto
10,0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
Muy buena mi estancia
Israel
Business
2,0
/10
Reviewed 134 week(s) ago
Expedia Group verified review
Me corrieron antes de la hora que dicen sus políticas , según el Chek out es a las 13:00 hrs. y a las 12:00 me sacaron. Por otra parte, la terraza nunca la quisieron abrir disque por qué había pasado algo en el evento de Pal Norte. Las habitaciones huelen mucho a humedad y no están bien iluminadas.
Consuelo
Leisure Family
2,0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
First of all if your not going to hold a reservation till at least 10pm then why even offer reserve now, pay later. I got there around 7:29pm to find out I was suppose to be there by 6pm to pay and not loose my reservation. These people did not care if you were out of luck and having to scramble for a place to sleep late at night. They didnt try to find an alternative. Never had that experience...
Read More
Juana
Leisure
2,0
/10
Reviewed 166 week(s) ago
Expedia Group verified review
They canceled my reservations without notice and over charge me for 2 days stay
Heather
Leisure
10,0
/10
Reviewed 179 week(s) ago
Expedia Group verified review
Very nice, extremely friendly, but unable to ever get full
breakfast, they stated it was for other customers only.
Heather
Leisure
8,0
/10
Reviewed 179 week(s) ago
Expedia Group verified review
Solo cafe y pan por la desayuno
Pamela
Business
6,0
/10
Reviewed 187 week(s) ago
Expedia Group verified review
Is clean but it is not the same as it shows in the photos, the furniture is very old
Penelope
Friends and Family
4,0
/10
Reviewed 224 week(s) ago
Hotels.com verified review
This was an emergency booking, and unfortunately my overall experience, mainly due to the receptionist/front desk personnel made it a complete nightmare. She made it a point to be rude and unprofessional. Horrible customer service.
Verified traveler
Business
2,0
/10
Reviewed 347 week(s) ago
Expedia Group verified review
This is a place where the Federal Police stays...you shouldnt offer this place
FERNANDO
6,0
/10
Reviewed 380 week(s) ago
Expedia Group verified review
The hotel is not so clean, there is not a chair to seat and work in the room, the airconditioner is not working propoerly
Esteban
4,0
/10
Reviewed 393 week(s) ago
Hotels.com verified review
if you on a tight budget to get a better hotel...then this hotel is good...and well...I was on a tight budget..lol
Chris
2,0
/10
Reviewed 397 week(s) ago
Expedia Group verified review
A really terrible place, dirty, smelly, totally out of date, and the area is not safe.
Betty
2,0
/10
Reviewed 400 week(s) ago
Expedia Group verified review
The hotel is so bad.
No facilities available.
Food so bad.
Bad service.
Noisy
Roberto
Leisure Family
8,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Muy centrica, economica y bien para llegar a dormir
José
Leisure with Children
2,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Solo puedo decir FATAL
Number of reviews per page
20
40