Hotel Sunio City

You can tell the building has seen better days, but it is clean. Although there was a language barrier (nothing a smart phone couldn't solve), the staff tried to go out of their way to fulfill our needs. I loved the open-air area around the pool and how it bled into the undercover area of the building. The outside was inside, so to speak. The shower in the bathroom didn't have a curtain, but the bathroom was designed for that: two drains. I wasn't used to the entire bathroom floor being wet, but it worked. I enjoyed the restaurant in the mornings, it was a good way to start the day. It was located several floors up with an overlook of the city... very cool. The breakfast is served to you, no buffet, also the meal is the same every day, no variation. We took advantage of it for a few days during our week stay, but we ended up going out somewhere else for the rest of the time. It was a good experience overall, and the price was very reasonable. It seemed to be a popular place, with lots of people around. The underground parking was tight, but there were plenty of parking spots between the three levels. You just have to be careful navigating the supports holding up the floors above.

I agree with most comments. For the price is ok. No towels, toilet paper and issues with t.v. Had to called from my cellphone because there was no phone in the room. Customer service was great since everything we needed it was brought to us quickly.

It's located in a good location where you can have everything nearby. Staffs were helpful & kind. List of things I didn't like are 1. TV remote didn't have batteries. It was late check in so not a lot of staffs around to get it sorted. 2. Power outlets near beds have bad connection. 3. Aircon had no remote. 4. No room slippers. It did not feel comfortable to walk on slippery tiles floor with bare feet. 5. No place to hang your coats. 6. Wifi connectivity wasn't great either.

Baythroom is old, dirty, hotel overall needs upgrades

It wasn’t a good experience, there was not hot water wifi couldn’t connect and very slow

A/C and tv were not working

I think is being remodeled but not quite yet there . Good for the price , good area but definitely room fir improvement specially cleaning and maintenance

was very noisy center of all the rooms echoed and the rooms were somewhat old. blankets were thin and cold. and doors did not have a double lock so felt unsafe.

Horrible staff they didn’t care about our needs they where short on towels and the reins where missing light bulbs and remote controls we ask kindly and they said there was nothing they could have done to fix the issue! Shower. Drains was slow to drain so you had to stamina nasty water!! Lots of male people where in the hotel during our stay as well as armed people just fishy being Tijuana was not very nice the people where armed but not wearing any decals or uniforms of law enforcement ! In resume our stay was not like on previous trips so sad !

I had a really bad experience, people dont respects nothing we didn't sleep the hotel was dirty

Buena estadía..

The employees are very friendly

Horrible experience.

AC unit was not working. As soon as you walked in it felt like a sauna! Went to front desk they sent maintenance but still blowing hot air. Checked out within 30 mins of checking in!! There’s no way we would of survived the night! Never again!

Fair

It needs a little manteinance. But I have a good stay.

No towels the a/c was very noisy the pool was very dirty

Dirty, dusty, stinky. Fatal 😡😡😡

Its terrible and I got bit by I don’t know what! Like fleas or something!!!

Old AC units they make a pool of water right by your doors no phone lines to call front desk