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Occidental at Xcaret Destination - All Inclusive
Others
8,0
/10
Very Good
3.659 reviews
What Guests Say About Their Stay
Brenda Yanet
10,0
/ 10
Staff was friendly and very helpful with getting you wherever you needed to go. Would 100% stay here again.
Veronica
10,0
/ 10
Everyone is very friendly and go above and beyond to assist. Lots to do - great food and atmosphere. Drinks were good too!!!
Joshua
10,0
/ 10
Gorgeous property, clean and amazing staff. Our family had a wonderful time and appreciate the staff at Occidental Xcaret.
In the Area
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Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Solidaridad, Estado de Quintana Roo, Mexico, 77710
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Occidental at Xcaret Destination - All Inclusive
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What's around Occidental at Xcaret Destination - All Inclusive
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Discover More About Occidental at Xcaret Destination - All Inclusive
Location
Occidental at Xcaret Destination - All Inclusive is located in area / city Solidaridad.
About Occidental at Xcaret Destination - All Inclusive
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The accommodation’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Occidental at Xcaret Destination - All Inclusive exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Occidental at Xcaret Destination - All Inclusive.
All facilities in Occidental at Xcaret Destination - All Inclusive
Others
Things to Do
- Shops
- Romantic proposal packages
- Outdoor pool
- Private beach
- Garden
- Beach towel
- Shops
- Spa
- Sauna
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
General
- Lockers
- Smoking area
- Parking
- Banquet
- Ballroom
- Reception hall
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Game room
- Billiard
- Tennis court
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
Nearby Facilities
- Souvenir shop
- Grocery
- Hair salon
- ATM/Banking
Food and Drinks
- Bar
- Breakfast
- Snack bar
Family-friendly Facilities
- Kids club
- Children games
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Business Facilities
- Business center
Accommodation Policy & General Information in Occidental at Xcaret Destination - All Inclusive
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 2.76 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 21 years old
- This property accepts credit cards and cash
- Cashless transactions are available
- This property uses a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a smoke detector, a security system, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The All-Inclusive rate plan does not include room service. Fees apply for this service.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Occidental at Xcaret Destination - All Inclusive | 765 |
Another facilities in Occidental at Xcaret Destination - All Inclusive | Shops, Romantic proposal packages, Outdoor pool, Private beach, Garden |
Frequently asked question in Occidental at Xcaret Destination - All Inclusive
What are available facilities at Occidental at Xcaret Destination - All Inclusive?
There are top facilites at Occidental at Xcaret Destination - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Occidental at Xcaret Destination - All Inclusive?
The standard check-in time at Occidental at Xcaret Destination - All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Occidental at Xcaret Destination - All Inclusive provide breakfast?
Yes, Occidental at Xcaret Destination - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Occidental at Xcaret Destination - All Inclusive?
Occidental at Xcaret Destination - All Inclusive is a 4.0-star hotel.
How many rooms are available at Occidental at Xcaret Destination - All Inclusive?
Occidental at Xcaret Destination - All Inclusive has 765 rooms in total.
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More Reviews from Other Guests in Occidental at Xcaret Destination - All Inclusive
Other sources (3.659)
8,0
Very Good
From 3.659 reviews
Cleanliness
8,6
Room Comfort
8,6
Service and Facilites
8,4
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Traveler Reviews Occidental at Xcaret Destination - All Inclusive
Number of reviews per page
20
40
Top reviews
Ja'net
Leisure Family
8,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Absolutely beautiful property. The staff did an amazing job keeping the cove area clear and in general amazing kind staff. The food options could have been better. Finding Bacon for breakfast was like the hunger games. Rooms held a lot of moisture.
Carlos
Leisure with Partner
2,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
You need To make a reservation to dinner
Carolina
4,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Occidental is very beautiful unfortunately they are limited with food options and we got sick from it
Brenda Yanet
Family
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff was friendly and very helpful with getting you wherever you needed to go. Would 100% stay here again.
Nancy
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Todo estuvo muy bien
ALLAN
Leisure Family
4,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
THIS IS MY 3ER TIME HERE...IT CHANGE A LOT ..NO CLEAN , EVERYONE IN MY GROUP GOT SICK FROM FOOD , ROOM WITH NO AIR CONDITIONING FOR 2 DAYS , SERVICE WAS TERRIBLE, THE HOTEL LOCATION AND AMENITIES' ARE GREAT BUT SERVICE WENT DOWN A LOT
Ignacio
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Everything good
Sandra Pena
Leisure with Children
8,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Muy bonita propiedad muy cerca de Xcaret. La comida estuvo bien , los shows mas o menos, mucho espacio para acomodar a todos los ocupantes.
Guadalupe
Leisure Family
4,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The resort is beautiful the staff is friendly. All inclusive does not include the coffee bar or some items in the menus or the vip areas. you have to pay out of pocket. Also they do not have lotion or conditioner you’ll have to buy that too. The water in the shower would go out and come out cold. The hot water runs out quick and pack pants because they are required in the formal “you have to RSVP” restaurants.
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Verified traveler
Friends and Family
4,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Pretty disappointed in the service and food. I will not be coming back to this resort
Veronica
Leisure Family
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Everyone is very friendly and go above and beyond to assist. Lots to do - great food and atmosphere. Drinks were good too!!!
Joshua
Leisure Family
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Gorgeous property, clean and amazing staff. Our family had a wonderful time and appreciate the staff at Occidental Xcaret.
Heidi
Leisure Family
8,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The natural beauty surrounding this resort makes it worth going, it feels like you are in the jungle, there is lots of natural wildlife and lots of trails to walk and enjoy.
I have stayed at this resort many times, this would be my 5th time. I must say the food was lacking this time. Not a lot of options and the steak house served such chewy, tough meat.
Overall it was a pleasent stay, though I don't think I will return to this resort.
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Hernan
Leisure Family
8,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I like the nature, animals, the lady that look after our room she was very nice.
I didn't like the rooms they are getting updated, stuff offering memberships, ATM machine was out order the whole time I was there. I ask the from desk they told me that they will call but they never did.
Maritza
Leisure Family
8,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I enjoyed staying here. It is a beautiful resort, the staff provides great service and there are a variety of food options. There are also a lot activities to choose from and plenty of swimming pools.
Just walking in the resort is an experience , I would recommend an early evening walk as you start seeing more wildlife then.
The staff does a great job cleaning, but with wildlife living on the property, you do come across a mess here and there.
My biggest gripe about my stay was the pressure to make an appointment to be offered their membership. I wanted to be on vacation, not make any big financial commitments, although I will consider their membership, it was just not the time to experience high pressure sales.
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Yarien
Leisure with Children
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I really liked the hotel in general, the private beach, the service, the food. I didn't like the game room; it was very expensive and the machines were broken, with no tickets to get the candy.
Christina M.
Leisure with Friends
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great place for vacation. It has everything you need. So much fun
Amparo
Leisure with Children
8,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Access to the pools, beach, and restaurants is easy. The service is excellent in all areas. Beautiful site and around the hotel, the animals are beautiful and friendly
Mary
Leisure Family
4,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Kind of run down. We got locked out of our room 3 times and had to wait for maintenance to let us in but they never changed out the lock so I’m sure the next guests in that room will experience the same. 3 of the 6 people in our group got food poisoning. A few of the staff people were really great but overall the customer service experience was marginal. We definitely won’t be returning to this property
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Asher
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The service was great and the beach was wonderful! No seaweed.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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