The Lodge at Creel Hotel & Spa

• Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 215 for children
• Pet deposit: MXN 2500 per day
• Pet fee: MXN 350 per pet, per day
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out fee: MXN 450 (subject to availability)
• Crib (infant bed) fee: MXN 350.0 per day
• Rollaway bed fee: MXN 450.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The property will be renovating from October 7 2025 to October 14 2025 (completion date subject to change). The following areas are affected:

• Business center
• Exterior
• Guestrooms
• Hallway
• Parking area
• Spa

Renovation work will only be conducted on weekends. Every effort will be made to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18