Protea Hotel by Marriott Zambezi River Lodge

Lodge
7,6
/10
Pleasant
25 reviews

What Guests Say About Their Stay

Mr

10,0
/ 10
We had a very pleasant stay, felt at home. Pleasant and friendly staff. Management out of this world, very caring.

ANNA TERESA

10,0
/ 10
Ottima posizione sullo Zambezi River sul quale si affacciano sia il bar sia il ristorante. Camere molto ampie e luminose con vista sul fiume. Ottima e varia la colazione cosi pure la cena. Personale molto gentile e disponibile. Buona posizione per raggiungere il confine col Botswana per visite al Riverfront del Chobe National Park e a Victoria Falls in Zimbabwe. Relax in piscina . . . una vera oasi.
See translation

Antonio Mario

10,0
/ 10
Exelente, en un ambito de mucho relax y confort. El servicio del restaurant muy bueno como asi tambien la comida.
See translation
In the Area
See Map
Ngoma Road, Katima Muliro Urban, Zambezi, Namibia

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Protea Hotel by Marriott Zambezi River Lodge is located in area / city Katima Mulilo Urban. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Protea Hotel by Marriott Zambezi River Lodge

Ngoma Road, Katima Muliro Urban, Zambezi, Namibia
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Discover More About Protea Hotel by Marriott Zambezi River Lodge

General


Near Zambezi Museum

Location


With a stay at Protea Hotel by Marriott Zambezi River Lodge in Katima Mulilo, you'll be on a river, just steps from Zambezi River and a 4-minute drive from Caprivi Arts Centre. This lodge is 1.4 mi (2.3 km) from Zambezi Museum and 1.6 mi (2.5 km) from Katima Mulilo Open Market.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Zambezi River - 0.1 km / 0.1 mi
Zambezi Museum - 2.3 km / 1.4 mi
Caprivi Arts Centre - 2.4 km / 1.5 mi
Katima Mulilo Open Market - 2.6 km / 1.6 mi
Katima Mulilo Stadium - 3.2 km / 2 mi
Salambala Conservancy - 38.3 km / 23.8 mi

The preferred airport for Protea Hotel by Marriott Zambezi River Lodge is Katima Mulilo (MPA-Mpacha) - 21.9 km / 13.6 mi

Facilities


Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this lodge include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this lodge consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy a meal at Tafule Yaka Restaurant, or stay in and take advantage of the lodge's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 42 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

All facilities in Protea Hotel by Marriott Zambezi River Lodge

Bar, Cafe and Lounge Protea Hotel by Marriott Zambezi River Lodge
Bar, Cafe and Lounge
Swimming Pool Protea Hotel by Marriott Zambezi River Lodge
Swimming Pool
Functional Hall Protea Hotel by Marriott Zambezi River Lodge
Functional Hall
Lobby Protea Hotel by Marriott Zambezi River Lodge
Lobby
Accommodation Services Protea Hotel by Marriott Zambezi River Lodge
Accommodation Services

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business facilities
  • Conference rooms

General

  • Banquet
  • Swimming pool
  • Parking

Things to Do

  • Outdoor pool
  • Garden

Public Facilities

  • Smoke-free area
  • Safety deposit box

Transportation

  • Airport transfer

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Protea Hotel by Marriott Zambezi River Lodge

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 20:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 20:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Protea Hotel by Marriott Zambezi River Lodge
42
Number of floors in Protea Hotel by Marriott Zambezi River Lodge
1
Another facilities in Protea Hotel by Marriott Zambezi River Lodge
Laundry service, Newspaper in lobby, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Protea Hotel by Marriott Zambezi River Lodge

What are available facilities at Protea Hotel by Marriott Zambezi River Lodge?
There are top facilites at Protea Hotel by Marriott Zambezi River Lodge such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Protea Hotel by Marriott Zambezi River Lodge?
The standard check-in time at Protea Hotel by Marriott Zambezi River Lodge is starting from 14:00 - 20:00 while the latest check-out time is at Before 10:00
Does Protea Hotel by Marriott Zambezi River Lodge provide breakfast?
Yes, Protea Hotel by Marriott Zambezi River Lodge provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Protea Hotel by Marriott Zambezi River Lodge?
Protea Hotel by Marriott Zambezi River Lodge is a 3.0-star hotel.
How many floors does Protea Hotel by Marriott Zambezi River Lodge have?
Protea Hotel by Marriott Zambezi River Lodge has 1 floors.
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More Reviews from Other Guests in Protea Hotel by Marriott Zambezi River Lodge

7,6
Pleasant
From 25 reviews
Cleanliness

8,0

Room Comfort

8,0

Location

8,6

Service and Facilites

7,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Protea Hotel by Marriott Zambezi River Lodge

Number of reviews per page
20
40
Top reviews
Stefan
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Require maintenance and so rounding
Stephen
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Convenient and quiet stay on the way from Etosha to Kasane
Iris
icon-
8,0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

Overall, I enjoyed my 2-night stay at this Marriott hotel. The best part is the view from the restaurant overlooking the Zambezi River, which is also the best place to catch the beautiful sunsets. I had dinner at the restaurant, which serves pretty good food. The buffet breakfast that was included in my room rate was also excellent. The restaurant staff is very friendly & accommodating. They even packed a breakfast box for me when I had to leave early in the morning for my transfer to Victoria Falls. As for my room, it was spacious and clean, and the bed was really comfortable. There was a hot water kettle, coffee, & tea in the room, as well as a small refrigerator with a couple of bottles of water. The only downside is that the wifi didn’t work outside the reception & restaurant area. Since my room was close to the reception area, I was able to connect to wifi but it was too weak, so I still had to go to reception or the dining area if I really needed to get online. Other than that, this hotel was everything I needed for my short but comfortable stay in Katima Mulilo.
Read More
Richard
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Food at restaurant was very good. Room was fine. There was no electricity for an entire day, which was not the hotel's fault. However, since the hotel knew that the electricity would be turned off by the town, it would have been nice to warn the guests so they could take a shower prior to the water being unavailable and charge devices prior to the power being shut off.
Read More
Verified traveler
icon-Business
Business
6,0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

In general, the stay was good. The views of the river are lovely and you can sometimes see hippos in the water. The food is good and the rooms are nice. However, due to a thunderstorm we were without power or running water from 12 hours one evening and I thought the response to this was pretty poor. No one from the hotel reached out to try and accommodate the power cut (and no candles/torched provided in the rooms) or even to explain what was happening (there was also. no back up generator). Also received no apology/compensation for having to spend the last evening/morning in the dark with no AC and no showers. .
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
4,0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

The place had a rundown feel to it. The connecting sidewalks in poor repair. The food was mediochre. Bathrooms and rooms could stand an upgrade. Lobby was nice.
Tangeni
8,0
/10
Reviewed 386 week(s) ago

Hotels.com verified review

The staff were very helpful and friendly. Really made the stay worthwhile. Room was clean but needs to be revamped, outdated.
Verified traveler
4,0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

-Lack of staff; one person running the front desk with queue's of guests, phone ringing and other interruptions -Lack of knowledge about Marriott Rewards Elite program. Followup by hotel management post-stay was extremely slow and demonstrated lack of knowledge, commitment and making things right -Door handle to room 1 falling apart; required security to assist entering/exiting -Absolute lack of energy or excitement across the property; from the dim lit restaurant; closed gift shop, frequently unattended bar, No Wi-Fi in the rooms at this property (to the degree it's false advertising that they say it's even offered) -No drive, no passion, no interest. The room itself was perfectly adequate; clean - thin sheets, working flat screen TV with minimal channels. Bathroom could use some deep cleaning but the basics were attended to. I've stayed here three times for business now. Truly need to find an alternative. It never improves at Protea Hotel by Marriott, Zambezi Lodge.
Read More
Verified traveler
6,0
/10
Reviewed 517 week(s) ago

Hotels.com verified review

Hotel is of a great location, however the facility is not as advertised. No wifi in room although hotel information states the wifi in room, it is only available at the reception/dining area. However the area was locked out after 10pm. It is not very wise for business stay.
Mr
icon-with Partner
with Partner
10,0
/10
Reviewed 529 week(s) ago

Hotels.com verified review

We had a very pleasant stay, felt at home. Pleasant and friendly staff. Management out of this world, very caring.
Schaeffer
6,0
/10
Reviewed 621 week(s) ago

Hotels.com verified review

Was just an overnight stop so we didn't linger. Hotel did NOT recognize any pre-payment via Hotels.com and made us pay again. Still awaiting Hotels.com response to my earlier notification of this problem. I need an $87 refund for the amount I had to pay directly to the hotel.
Verified traveler
icon-with Friends
with Friends
8,0
/10
Reviewed 401 week(s) ago

Hotels.com verified review

Hotel espaçoso, um pouco datado mas com potencial para uma atualização da decoração e dos serviços a oferecer. Pessoal um pouco ausente. Deck muito agradável que apanha tanto a luz do nascer do sol (ao pequeno almoço) como a do pôr do sol, para uma bebida ao fim da tarde. Pequeno almoço a melhorar em qualidade. Quartos espaçosos e confortáveis, mas água com pouca pressão na casa de banho.
Read More
wim
8,0
/10
Reviewed 513 week(s) ago

Expedia Group verified review

Prima hotel om een dagje te verblijven om daarna verder te rijden richting Botswana of vv Hotel ziet er goed uit Vriendelijk personeel erg behulpzaam mooi uitzicht vanuit appartementen over de Zambezi rivier en evt met nijlpaarden en krokodillen Kamer is luxe en comfortabel, prima bedden Eten is goed, ontbijtbuffet zeer uitgebreid en uitstekend
Read More
helen
icon-with Partner
with Partner
8,0
/10
Reviewed 554 week(s) ago

Expedia Group verified review

Clean and quiet hotel, friendly staff, good place near border
ANNA TERESA
icon-Family
Family
10,0
/10
Reviewed 563 week(s) ago

Hotels.com verified review

Ottima posizione sullo Zambezi River sul quale si affacciano sia il bar sia il ristorante. Camere molto ampie e luminose con vista sul fiume. Ottima e varia la colazione cosi pure la cena. Personale molto gentile e disponibile. Buona posizione per raggiungere il confine col Botswana per visite al Riverfront del Chobe National Park e a Victoria Falls in Zimbabwe. Relax in piscina . . . una vera oasi.
Read More
Antonio Mario
icon-Family
Family
10,0
/10
Reviewed 610 week(s) ago

Hotels.com verified review

Exelente, en un ambito de mucho relax y confort. El servicio del restaurant muy bueno como asi tambien la comida.
Juan
icon-Family
Family
10,0
/10
Reviewed 610 week(s) ago

Hotels.com verified review

Muy bueno. Las habitaciones dan todas al río con un paisaje muy lindo. Son cómodas y tienen todo lo necesario. La única crítica es que en el cuarto había mosquitos.
GUIA4X4
8,0
/10
Reviewed 614 week(s) ago

Hotels.com verified review

Necesitaria un restiling de habitaciones y baños
Albert
2,0
/10
Reviewed 686 week(s) ago

Hotels.com verified review

The hotel is beautifully located. But we found the administrative staff incapable and breakfast unacceptable. - If you bring your own breakfast and are willing to pay twice, you will be ok (it took over an hour of arguing to get our hotels.com voucher accepted as payment).
You’ve read all the top reviews.
Number of reviews per page
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Others 4 Protea Hotel by Marriott Zambezi River Lodge

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7,6
Pleasant
From 25 reviews
Cleanliness

8,0

Room Comfort

8,0

Location

8,6

Service and Facilites

7,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Protea Hotel by Marriott Zambezi River Lodge

Number of reviews per page
20
40
Top reviews
Stefan
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Require maintenance and so rounding
Stephen
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Convenient and quiet stay on the way from Etosha to Kasane
Iris
icon-
8,0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

Overall, I enjoyed my 2-night stay at this Marriott hotel. The best part is the view from the restaurant overlooking the Zambezi River, which is also the best place to catch the beautiful sunsets. I had dinner at the restaurant, which serves pretty good food. The buffet breakfast that was included in my room rate was also excellent. The restaurant staff is very friendly & accommodating. They even packed a breakfast box for me when I had to leave early in the morning for my transfer to Victoria Falls. As for my room, it was spacious and clean, and the bed was really comfortable. There was a hot water kettle, coffee, & tea in the room, as well as a small refrigerator with a couple of bottles of water. The only downside is that the wifi didn’t work outside the reception & restaurant area. Since my room was close to the reception area, I was able to connect to wifi but it was too weak, so I still had to go to reception or the dining area if I really needed to get online. Other than that, this hotel was everything I needed for my short but comfortable stay in Katima Mulilo.
Read More
Richard
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Food at restaurant was very good. Room was fine. There was no electricity for an entire day, which was not the hotel's fault. However, since the hotel knew that the electricity would be turned off by the town, it would have been nice to warn the guests so they could take a shower prior to the water being unavailable and charge devices prior to the power being shut off.
Read More
Verified traveler
icon-Business
Business
6,0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

In general, the stay was good. The views of the river are lovely and you can sometimes see hippos in the water. The food is good and the rooms are nice. However, due to a thunderstorm we were without power or running water from 12 hours one evening and I thought the response to this was pretty poor. No one from the hotel reached out to try and accommodate the power cut (and no candles/torched provided in the rooms) or even to explain what was happening (there was also. no back up generator). Also received no apology/compensation for having to spend the last evening/morning in the dark with no AC and no showers. .
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
4,0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

The place had a rundown feel to it. The connecting sidewalks in poor repair. The food was mediochre. Bathrooms and rooms could stand an upgrade. Lobby was nice.
Tangeni
8,0
/10
Reviewed 386 week(s) ago

Hotels.com verified review

The staff were very helpful and friendly. Really made the stay worthwhile. Room was clean but needs to be revamped, outdated.
Verified traveler
4,0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

-Lack of staff; one person running the front desk with queue's of guests, phone ringing and other interruptions -Lack of knowledge about Marriott Rewards Elite program. Followup by hotel management post-stay was extremely slow and demonstrated lack of knowledge, commitment and making things right -Door handle to room 1 falling apart; required security to assist entering/exiting -Absolute lack of energy or excitement across the property; from the dim lit restaurant; closed gift shop, frequently unattended bar, No Wi-Fi in the rooms at this property (to the degree it's false advertising that they say it's even offered) -No drive, no passion, no interest. The room itself was perfectly adequate; clean - thin sheets, working flat screen TV with minimal channels. Bathroom could use some deep cleaning but the basics were attended to. I've stayed here three times for business now. Truly need to find an alternative. It never improves at Protea Hotel by Marriott, Zambezi Lodge.
Read More
Verified traveler
6,0
/10
Reviewed 517 week(s) ago

Hotels.com verified review

Hotel is of a great location, however the facility is not as advertised. No wifi in room although hotel information states the wifi in room, it is only available at the reception/dining area. However the area was locked out after 10pm. It is not very wise for business stay.
Mr
icon-with Partner
with Partner
10,0
/10
Reviewed 529 week(s) ago

Hotels.com verified review

We had a very pleasant stay, felt at home. Pleasant and friendly staff. Management out of this world, very caring.
Schaeffer
6,0
/10
Reviewed 621 week(s) ago

Hotels.com verified review

Was just an overnight stop so we didn't linger. Hotel did NOT recognize any pre-payment via Hotels.com and made us pay again. Still awaiting Hotels.com response to my earlier notification of this problem. I need an $87 refund for the amount I had to pay directly to the hotel.
Verified traveler
icon-with Friends
with Friends
8,0
/10
Reviewed 401 week(s) ago

Hotels.com verified review

Hotel espaçoso, um pouco datado mas com potencial para uma atualização da decoração e dos serviços a oferecer. Pessoal um pouco ausente. Deck muito agradável que apanha tanto a luz do nascer do sol (ao pequeno almoço) como a do pôr do sol, para uma bebida ao fim da tarde. Pequeno almoço a melhorar em qualidade. Quartos espaçosos e confortáveis, mas água com pouca pressão na casa de banho.
Read More
wim
8,0
/10
Reviewed 513 week(s) ago

Expedia Group verified review

Prima hotel om een dagje te verblijven om daarna verder te rijden richting Botswana of vv Hotel ziet er goed uit Vriendelijk personeel erg behulpzaam mooi uitzicht vanuit appartementen over de Zambezi rivier en evt met nijlpaarden en krokodillen Kamer is luxe en comfortabel, prima bedden Eten is goed, ontbijtbuffet zeer uitgebreid en uitstekend
Read More
helen
icon-with Partner
with Partner
8,0
/10
Reviewed 554 week(s) ago

Expedia Group verified review

Clean and quiet hotel, friendly staff, good place near border
ANNA TERESA
icon-Family
Family
10,0
/10
Reviewed 563 week(s) ago

Hotels.com verified review

Ottima posizione sullo Zambezi River sul quale si affacciano sia il bar sia il ristorante. Camere molto ampie e luminose con vista sul fiume. Ottima e varia la colazione cosi pure la cena. Personale molto gentile e disponibile. Buona posizione per raggiungere il confine col Botswana per visite al Riverfront del Chobe National Park e a Victoria Falls in Zimbabwe. Relax in piscina . . . una vera oasi.
Read More
Antonio Mario
icon-Family
Family
10,0
/10
Reviewed 610 week(s) ago

Hotels.com verified review

Exelente, en un ambito de mucho relax y confort. El servicio del restaurant muy bueno como asi tambien la comida.
Juan
icon-Family
Family
10,0
/10
Reviewed 610 week(s) ago

Hotels.com verified review

Muy bueno. Las habitaciones dan todas al río con un paisaje muy lindo. Son cómodas y tienen todo lo necesario. La única crítica es que en el cuarto había mosquitos.
GUIA4X4
8,0
/10
Reviewed 614 week(s) ago

Hotels.com verified review

Necesitaria un restiling de habitaciones y baños
Albert
2,0
/10
Reviewed 686 week(s) ago

Hotels.com verified review

The hotel is beautifully located. But we found the administrative staff incapable and breakfast unacceptable. - If you bring your own breakfast and are willing to pay twice, you will be ok (it took over an hour of arguing to get our hotels.com voucher accepted as payment).
You’ve read all the top reviews.
Number of reviews per page
20
40