Astray Motel

Although the motel has aged, the room was very clean and tidy. The manager was very helpful and courteous. This accommodation would suit someone on a short stay and a budget.

was tidy and clean and right in the middle of town.

Staff was kind and helpful. Fine for the price.

i got major allergies from dust in the room and couldn't get the tv to connect to the internet

Not the cleanest

Highly recommended for those travelling in short stay.

Welcoming and friendly staff

The entire place is absolutely disgusting. The communal kitchen was unusable, the toilet and showers were unclean and unusable.

There were holes in the walls. Other than this, the room was tidy, clean and the bathroom facilities were fine. I did not use the shared kitchen space during my stay so I have nothing to say about that

There were facilities to prepare food but no where to eat your food. Backpackers appear to have been replaced with social housing occupants. Have stayed here a number of years and was very disappointed to see the property has not been maintained over the past year.

If you want to sleep go elsewhere. Very noisy, door slamming yelling all hours of night. Poor security. Only thing positive was bed was comfortable

The property is a ghetto. I was nervous even sleeping in the bed. The entire place is absolutely filthy, with little security to your room. Never again will I stay here. I wouldn't even recommend it to my enemies.

Room was absolutely tiny first of all. Sheets were stained, towels had holes in them. The kitchen was very disappointing, some equipment didn't work at all, some was just extremely worn down. The street outside had some homeless people shouting all evening, and the parking lot had some non-guests occupy spaces. Our key couldn't open the kitchen, so we had to ask the receptionist to open it for us, so we were pretty disappointed when the reception didnt open until 35 minutes after it was supposed to in the morning: it meant that we were locked out of the kitchen with no way of getting to our breakfast foods, which were laying in thr fridge in there.

Bathroom and bedsheets were clean, but the carpet has seen better days. The location is close to the central business area, but for some reason there are a lot of loud homeless people across the street. You don’t really seem to see this in the rest of the area, just this particular block. Front desk personnel was very nice and easy late check-in and checkout.

Room was clean, fresh and tidy with a good bed and decent shower. Reception was friendly and straight forward. Downsides were that the WiFi barely worked in the room so we just used our mobile data. The shared kitchen was ok but did not have any clean towels to wash our items. The parking spaces were full so we had to park on the road. But overall for the price it was good value

We arrived at 8.30pm and despite there being a sign on the door saying reception was open until 9pm the office was locked up, lights out. Luckily there was an emergency number which we rang and the woman who answered directed us to a locked metal box on the ground outside. She gave us the combination and we were able to take out the key to our room. The exterior of the building was quite dilapidated as was the interior of our room. Patched holes in the wall, windows that only opened a few inches 'for security reasons' so the sign said. This was advertised as a 2 bedroom family unit with air conditioning. It was a hot night so we went to turn it on to find it didn't work. We called the woman again and she said that there was a notice on their website to that effect and that they had placed fans in the 'unit'. As it turned out only 2 of the 3 fans were working. We turned on the oven to preheat it to cook dinner and the room filled with acrid smoke and set off the fire alarm. As we couldn't open the windows any further we had to open the door and use one of the fans to blow the smoke out. Suitcases had to be stowed under the beds in the 'bedrooms' as there was no room for them anywhere else. The shower was mouldy and the towels were threadbare. Across the road homeless people were sleeping on the street so it wasn't the best part of town to begin with. Although we had booked and paid for two nights we packed up and moved to another motel the next morning. More like Hotel Ashtray

Best location clean comfortable bed Great place for value

Property well located in downtown Rotorua and easy walk to Eat Streat and other dining options. Good parking that feels pretty secure. Rooms very basic and a little run down. If you're on a budget it's a fine place to sleep for a few nights, just have the right expectations before you arrive, photos are from a while ago I suspect.

It could do with an update but the staff were lovely. Some of my food in the shared fridge did go missing which was slightly annoying as I just bought them

Bed is clean, towel is provided. Facilities are clean. Receptionist is friendly and helpful.