Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel

Hotels
8,8
/10
Very Good
966 reviews

What Guests Say About Their Stay

Thao Mai Thi
10,0
/ 10
Convenient place with beautiful views. Staffs are friendly and helpful. Services are excellent!
Danielle
10,0
/ 10
The staff at this property were outstanding & made our 7 night stay very enjoyable. The reception & concierge/valet staff were so friendly & it was never too much trouble to get our car out for us. The complimentary hot chocolate was wonderful after being out in the cold. Great buffet breakfast each morning with friendly staff greeting with a smile & Gabriella went above & beyond to welcome all guests. What a lovely lady & an asset to the hotel. Having the option of a breakfast box to take away on our early morning trip to Milford Sound was very thoughtful & we appreciated it so much! The buffet itself had a good selection of freshly cooked breakfast items. Our room on the 7th floor had a beautiful view of the lake & mountains. This floor was very quiet which suited us perfectly as I am a pathetically light sleeper! I also ordered firmer pillows which were more suitable to my needs. The room was very clean & housekeeping did a fine job each day. Nice toiletries provided too. The location was the best as we were able to walk to the town Centre very easily & we were surrounded by many restaurants, bars & cafes. Real NZ tour company & Steamer Wharf were literally across the road. We would not hesitate to book this hotel our next time in Queenstown & highly recommend to others.
luz
10,0
/ 10
Loved Tristen the conocierge. He did an excellent job at suggesting great activities during our stay in New Zeland.
In the Area
See Map
93 Beach Street, Queenstown, Otago, New Zealand, 9300

Main Facilities

Read More
Parking
WiFi
Staying at Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel is a good choice when you are visiting Queenstown. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel

93 Beach Street, Queenstown, Otago, New Zealand, 9300
Discover More Places
Others Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel
Others 2 Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel

Discover More About Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel

Location


Staying at Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel is a good choice when you are visiting Queenstown.

About Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel.

All facilities in Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel

Others Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel
Others

Things to Do

  • Casino
  • Fitness center

Accessibilty

  • Accessibility equipment
  • Accessible parking

Public Facilities

  • WiFi in public area
  • Room service

Hotel Services

  • Laundry service
  • Concierge

Food and Drinks

  • Bar

Transportation

  • Parking with surcharge

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Tennis

Accommodation Policy & General Information in Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Guide Dogs only allowed within the hotel.

General Information

Popular Facilities
Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Available rooms at Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel
139
Number of floors in Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel
7
Another facilities in Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel
Casino, Fitness center, Accessibility equipment, Accessible parking, WiFi in public area

Frequently asked question in Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel

What are available facilities at Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel?
There are top facilites at Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel?
The standard check-in time at Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel?
Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel is a 5.0-star hotel.
How many floors does Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel have?
Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel has 7 floors.
How many rooms are available at Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel?
Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel has 139 rooms in total.
See All

More Reviews from Other Guests in Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel

8,8
Very Good
From 962 reviews
Cleanliness

9,0

Room Comfort

8,8

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Thao Mai Thi
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Convenient place with beautiful views. Staffs are friendly and helpful. Services are excellent!
SHARJIL
icon- Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing location with breathtaking coews
Danielle
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff at this property were outstanding & made our 7 night stay very enjoyable. The reception & concierge/valet staff were so friendly & it was never too much trouble to get our car out for us. The complimentary hot chocolate was wonderful after being out in the cold. Great buffet breakfast each morning with friendly staff greeting with a smile & Gabriella went above & beyond to welcome all guests. What a lovely lady & an asset to the hotel. Having the option of a breakfast box to take away on our early morning trip to Milford Sound was very thoughtful & we appreciated it so much! The buffet itself had a good selection of freshly cooked breakfast items. Our room on the 7th floor had a beautiful view of the lake & mountains. This floor was very quiet which suited us perfectly as I am a pathetically light sleeper! I also ordered firmer pillows which were more suitable to my needs. The room was very clean & housekeeping did a fine job each day. Nice toiletries provided too. The location was the best as we were able to walk to the town Centre very easily & we were surrounded by many restaurants, bars & cafes. Real NZ tour company & Steamer Wharf were literally across the road. We would not hesitate to book this hotel our next time in Queenstown & highly recommend to others.
Read More
Darren
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location
luz
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved Tristen the conocierge. He did an excellent job at suggesting great activities during our stay in New Zeland.
Leanne
icon-Leisure
Leisure
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very central to everything with spectacular views!
Rachel
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had an amazing stay! The hotel was great and the staff were all so helpful.
louie
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

property is very very old.. beds and linens are not comfortable.. carpet and flooring not clean.. furniture are moldy.. shower- no water pressure, hot water is not consistent, shower head positioned for people 5'7 or less. positives - great location.. right on lakefront.. 2min walk to retail and food district.
Bomi
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. Valet parking only. So beat to keep gear at a minimum. But friendly and helpful staff that took care of our many bags/luggage (due to roadtripping). Decent gym facilities. No workout bench but goood dumbell options for weight training. Great breakfast option.
Victoria
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Loved the location
DAVID
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great Breakfast including good coffee. Valet parking was fantastic. Really nice staff - just a great stay.
Kin Yi
icon-Leisure
Leisure
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I recently stayed at this hotel and had a wonderful experience overall! The location is incredibly convenient, making it easy to explore the surrounding area. The staff were friendly and welcoming, adding a personal touch to the stay. The highlight of my visit was the breathtaking lake view from the room—absolutely stunning and a true retreat for the senses. The rooms themselves were comfortable, providing a relaxing space to unwind. However, the early morning noise from the trash collection slightly disrupted the tranquility. The hotel’s restaurant also deserves a mention. Both breakfast and dinner were delightful, with a variety of options to satisfy different tastes. The meals were well-prepared and flavorful, making dining at the hotel a memorable experience. Despite the minor noise issue, I highly recommend this hotel for its amazing views, comfort, excellent dining, and service. It’s a great choice for a rejuvenating getaway.
Read More
Jemimah
8,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Wonderful stay in a great location. Service was very prompt and professional. The building itself is a little tired, but very clean and tidy.
kristen
icon-Leisure
Leisure
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Comfortable. Really well located to everything in town. Nice view. Valet parking was easy. Room was clean. Hallways were not so clean. Lobby by elevator had a consistent unusual odor but we only walked through. Restaurant brunch was fine. Friendly and accommodating staff. We would definitely stay there again.
Kassia
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent location if you want to visit Queenstown without a car. You can walk to everything from here.
Gavin
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We had a personal admin issue which was thoroughly addressed by Martin on reception to provide us a very positive outcome. All reception staff were exceptional today, on Mon 14, April, 2025.
Sanjana
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

.
himanshu
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Amazing location. Good, clean comfortble hotel. Friendly staff. walking distance to all the restaurants
Jennifer
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Beautiful hotel with view of the water. Nice location
Mark
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Superb location. Excellent views.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Crowne Plaza QUEENSTOWN by IHG, an IHG Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.