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Quest on Queen
Apartments
8,4
/10
Very Good
705 reviews
What Guests Say About Their Stay
mary
10,0
/ 10
nice room shower vg for my dissability . close to lift nice lady ar recepton came to check i could reach the utensils etc
Mark
10,0
/ 10
Excellent place to stay. Front desk was exceptionally attentive and helpful. The kitchen was very useful for our breakfast. The whole place was very clean.
patrick
10,0
/ 10
The quest on Queen was a wonderful property located in the wharf area on the main fashion Street of Auckland. Great location for walking around and great restaurants.
In the Area
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62 Queen Street, Auckland Central Business District, Auckland Region, New Zealand, 1010
Main Facilities
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WiFi
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Available Room Types in Quest on Queen
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What's around Quest on Queen
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62 Queen Street, Auckland Central Business District, Auckland Region, New Zealand, 1010
Discover More About Quest on Queen
Location
Quest on Queen is a apartment in a good neighborhood, which is located at Auckland Region.
About Quest on Queen
The apartment’s fitness center is a must-try during your stay here.
Quest on Queen is a apartment with great comfort and excellent service according to most apartment's guests.
With all facilities offered, Quest on Queen is the right place to stay.
All facilities in Quest on Queen
Others
Hotel Services
- Laundry service
- Luggage storage
- Express check-out
Public Facilities
- Others
- Smoke-free area
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Quest on Queen
Important Note
- Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
- Nearby parking fee: NZD 40 per night (951 ft away)
- Crib (infant bed) fee: NZD 10.0 per night
- Rollaway bed fee: NZD 30.0 per day
- Credit card charges are subject to a surcharge of 2.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The general deposit is equal to the first night's room rate and is charged to the card provided at booking 48 hours before arrival. The deposit is refundable within 5 days after check-out, pending room inspection.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Noise-free guestrooms cannot be guaranteed
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open during the following times:
- Monday - Friday: 8:00 AM - 7:00 PM
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 14:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Quest on Queen | 36 |
Number of floors in Quest on Queen | 16 |
Another facilities in Quest on Queen | Laundry service, Luggage storage, Express check-out, Others, Smoke-free area |
Frequently asked question in Quest on Queen
What are available facilities at Quest on Queen?
There are top facilites at Quest on Queen such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Quest on Queen?
The standard check-in time at Quest on Queen is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Quest on Queen provide breakfast?
Yes, Quest on Queen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Quest on Queen
Traveloka (3)
Other sources (705)
8,4
Very Good
From 705 reviews
Cleanliness
8,6
Room Comfort
8,2
Location
10,0
Service and Facilites
8,4
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Traveler Reviews Quest on Queen
Number of reviews per page
20
40
Top reviews
Yunariwati
6,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
There is a general lack of maintenance and care. There are a lot of cracked tiles and the floor was somewhat dirty. Also, we arrived on public holiday before 4 pm and the reception was not open. This is despite closing time is indicated as being at 4pm. The bed was comfortable and noise from Queen street is not an issue. It is close to everything you need. Overall, it was reasonable valuable for its location.
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Van
8,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Our stay was very short. We got in from a late flight arrival and woke up the night manager to let us in the hotel at 1:00 AM (sorry!). Left the following morning at check-out and they were gracious enough hold our baggage until the evening when we departed Auckland. We didn't get to use any amenities; we were only there to sleep. I will say their location is prime--right smack in the premiere shopping area of the CBD. We were only a few minutes walk from the ferry port. Highly recommend!
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mary
Leisure
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
nice room shower vg for my dissability . close to lift nice lady ar recepton came to check i could reach the utensils etc
Rebecca
8,0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Very convenient to downtown CBD. Nothing amazing but clean and comfortable. The EOS cafe - exit the hotel, turn right, and look for the sign to the arcade - did a great long black! Turn left and cross the road for the New World Supermarket with snacks and alcohol.
Sue
8,0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Nice clean apartment easy access to everything friendly staff.
Patricia
Leisure with Friends
6,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The property was convenient to Cruise Terminal, however reception hours on weekends are limited and you need to request 2 keys if checking in out of hours as this is not standard practice. Property is aging and maintenance of the units has not been kept up. An upgrade to room security is needed with a key still required to access the rooms (no card or pin pad access). Small unit but clean and tidy. Has all that is neeed for a short stay.
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Mark
10,0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Excellent place to stay. Front desk was exceptionally attentive and helpful. The kitchen was very useful for our breakfast. The whole place was very clean.
patrick
10,0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
The quest on Queen was a wonderful property located in the wharf area on the main fashion Street of Auckland. Great location for walking around and great restaurants.
Conrad
Leisure with Partner
8,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Easy place to stay within walking distance to everything. Rooms are nice and affordable
Makoto
8,0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
It was good standard and comfortable.
It’s located in a busy street so sound might be unavailable at late night.
Michelle
Leisure with Partner
8,0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Good location. Close to transport, shopping and dining options. Good size and nice to have a balcony. Pillows were lovely. Bathroom sink was blocked and shower head was broken but didn't ruin our stay. We would book again.
Jodie
Friends and Family
10,0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Was a comfortable stay. Great location to the city, food and public transport. Parking in fort street was a couple minutes walk and convenient. Clean and tidy. Balcony was great. Sofa bed was made up ready for the kid, very helpful.
David
Leisure with Partner
8,0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
It was a nice quiet hotel.
Good staff.
Fiachra
6,0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
We were disappointed with the accommodation and did not enjoy our stay.
Noise is a huge issue in this hotel which has absolutely no insulation or noise dampening whatsoever. You can hear people snore, sneeze, cough speak etc through walls. The building is a mix of residential and hotel and we had a very loud family above us who the hotel could do nothing about
When we asked about moving rooms the receptionist said “the other rooms are even worse” …
Secondly the room was nothing like the room in the pictures: everything was old, worn and very poorly laid out. No decorations or any attempt to make it a nice space. The kitchenette was the main reason we booked but barely used in the end because it was so poorly equipped; a grand total of 3 knives, forks, spoons plates etc , one large bowl only, tiny frying pan, no hand soap no kitchen towel or oil nothing to clean with after cooking
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Sean
Business
8,0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Very clean and neat room, everything worked and more than sufficient supplies provided i.e. coffee etc.
Comfortable bed.
Only issue is the nearby club which was quite noisy.
Wendy
Leisure
8,0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Older style property with traditional key entry which was a nice change. Well appointed and comfortable bed. Was a bit noisy at night as I could hear music from a nightclub and when the person in the room next to mine came home at midnight it sounded like someone was coming in to my apartment which was a little alarming.
Haley
Leisure Family
10,0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Great location. Will stay again. Noisy on a Saturday night but no big deal
Keith
Leisure with Partner
10,0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Will stay here again
Raewyn
Leisure Family
2,0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Will never stay here again even if you paid me! I’ll start with the minor issues and end with the deal breaker.
We turned up and there was no bed for our son. Not wanting to ruin our vacation and try and find another hotel we settled for him curled up on the couch. Quest gave us some linen. Don’t assume putting two adults and a 8yr old child into wot ifs search will mean you have the correct amount of beds.
Although it is in a handy location unfortunately there is a night club that goes until 3am. Some noise is to be expected however even at 10 floors up it sounds like the DJ is in the room with you.
Finally not all of the apartments are owned by quest. I was awoken to two people fighting. Swearing, yelling and slamming doors. I could not get hold of anyone from quest to sort it. Ringing reception went straight to an answer phone. When the fight turned violent with what I felt was people being pushed against the walls etc we rang the police. Whilst in the phone to the police a person was thrown or pushed through a window taking the whole window and aluminium frame out of the wall. Our son was terrified. Still couldn’t get hold of quest. The police then rang my husband to come down and let them into the building. In the morning there was blood in the lift and the receptionist had no idea what had happened. We complained that we should have had someone answer and we shouldn’t have been the person letting police in etc. They refunded 1 night. Beware!
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Sarah
8,0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Good walking distance to vector arena
Number of reviews per page
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40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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